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Amazon Web Services Cloud Support Analyst Interview Questions, Process, and Tips

Updated 26 May 2022

Amazon Web Services Cloud Support Analyst Interview Experiences

1 interview found

I applied via Company Website and was interviewed in Nov 2021. There was 1 interview round.

Round 1 - Technical 

(7 Questions)

  • Q1. What is SQL Database Options?
  • Ans. 

    SQL Database Options are different configurations and features available for managing and optimizing SQL databases.

    • SQL Database Options include various storage options like Blob storage, File storage, and Managed Disks.

    • Other options include backup and restore capabilities, high availability options like geo-replication, and performance tuning options.

    • Examples of SQL Database Options are Azure SQL Database, Amazon RDS f

  • Answered by AI
  • Q2. What is a wireless in AWS Services?
  • Ans. 

    There is no wireless service in AWS. It primarily provides cloud computing services.

    • AWS does not offer wireless services

    • AWS focuses on providing cloud computing services

    • Wireless services are typically provided by telecom companies

  • Answered by AI
  • Q3. What is NoSQL in the AWS
  • Ans. 

    NoSQL is a non-relational database service in AWS that provides flexible schema design and horizontal scalability.

    • NoSQL stands for 'Not Only SQL' and is designed to handle large amounts of unstructured data.

    • It allows for flexible schema design, meaning that data can be stored without a predefined structure.

    • NoSQL databases in AWS include Amazon DynamoDB and Amazon DocumentDB.

    • These databases are highly scalable and can h...

  • Answered by AI
  • Q4. What Is AWS in cloud computing
  • Ans. 

    AWS is a cloud computing platform provided by Amazon that offers a wide range of services for building and managing applications.

    • AWS stands for Amazon Web Services.

    • It provides on-demand computing resources and services over the internet.

    • AWS offers a variety of services such as computing power, storage, databases, networking, analytics, and more.

    • It allows businesses to scale their infrastructure easily and pay only for ...

  • Answered by AI
  • Q5. What is the RDS In Aws?
  • Ans. 

    RDS in AWS is a managed relational database service that simplifies database setup, operation, and scaling.

    • RDS stands for Relational Database Service

    • It allows users to easily set up, operate, and scale a relational database in the cloud

    • RDS supports various database engines like MySQL, PostgreSQL, Oracle, SQL Server, etc.

    • It provides automated backups, software patching, and monitoring for the databases

    • RDS offers high av...

  • Answered by AI
  • Q6. What is amazon S3 Glacier Service?
  • Ans. 

    Amazon S3 Glacier is a secure, durable, and low-cost storage service for data archiving and long-term backup.

    • It is designed for data that is infrequently accessed but needs to be retained for a long time.

    • Data is stored in archives, which are stored in vaults.

    • Retrieval times can range from minutes to hours, depending on the retrieval option chosen.

    • It offers features like data encryption, access controls, and compliance ...

  • Answered by AI
  • Q7. Amazon RDS Use in AWS?
  • Ans. 

    Amazon RDS is a managed relational database service provided by AWS.

    • Amazon RDS allows users to easily set up, operate, and scale a relational database in the cloud.

    • It supports popular database engines like MySQL, PostgreSQL, Oracle, SQL Server, and MariaDB.

    • RDS provides automated backups, automated software patching, and high availability.

    • It offers features like read replicas, Multi-AZ deployments, and database encrypti...

  • Answered by AI

Interview Preparation Tips

Topics to prepare for Amazon Web Services Cloud Support Analyst interview:
  • AWS Services
  • AWS Lamda
Interview preparation tips for other job seekers - All job members for a good apportunity all job members are very good and comfortable work in this company ok thank you

Skills evaluated in this interview

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. About your Technical Interest and skils
  • Q2. Recent Certifications
Round 2 - Technical 

(2 Questions)

  • Q1. Technical support questions
  • Q2. Interest of skills set
Round 3 - HR 

(2 Questions)

  • Q1. Location and Working hours
  • Q2. Role of the job
  • Ans. 

    The role of a Cloud Support Engineer involves providing technical support to customers using cloud services, troubleshooting issues, and ensuring smooth operation of cloud infrastructure.

    • Provide technical support to customers using cloud services

    • Troubleshoot issues related to cloud infrastructure

    • Ensure smooth operation of cloud services

    • Collaborate with cross-functional teams to resolve technical issues

    • Document and comm

  • Answered by AI
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed in Jun 2024. There were 3 interview rounds.

Round 1 - Aptitude Test 

There was structured questions and also the questions were quite good

Round 2 - Technical 

(2 Questions)

  • Q1. What is smtp protocol
  • Ans. 

    SMTP (Simple Mail Transfer Protocol) is a communication protocol used for sending email messages over the internet.

    • SMTP is used to send emails from a client to a server or between servers.

    • It operates on port 25 by default.

    • SMTP uses a set of commands to communicate between email servers.

    • Examples of SMTP servers include Gmail's SMTP server smtp.gmail.com.

  • Answered by AI
  • Q2. What is the difference between http and https
  • Ans. 

    HTTP is unsecured protocol while HTTPS is secured protocol using SSL/TLS encryption.

    • HTTP stands for Hypertext Transfer Protocol, while HTTPS stands for Hypertext Transfer Protocol Secure.

    • HTTP operates on port 80, while HTTPS operates on port 443.

    • HTTPS uses SSL/TLS encryption to secure the communication between the client and server, while HTTP does not.

    • HTTPS provides data integrity, authentication, and encryption, maki...

  • Answered by AI
Round 3 - HR 

(2 Questions)

  • Q1. Where do you see yourself in the next 5 years
  • Ans. 

    In the next 5 years, I see myself growing into a senior Cloud Support Engineer role, leading a team, and expanding my knowledge in cloud technologies.

    • Continuing to enhance my technical skills in cloud computing

    • Taking on more responsibilities and leadership roles within the team

    • Working towards certifications in cloud platforms such as AWS or Azure

    • Contributing to the development and implementation of new cloud solutions

    • B...

  • Answered by AI
  • Q2. What is one pros and cons of you
  • Ans. 

    One pro is my strong problem-solving skills, while one con is my tendency to overthink situations.

    • Pro: Strong problem-solving skills - able to quickly identify and resolve issues

    • Con: Tendency to overthink situations - can lead to indecision or unnecessary stress

  • Answered by AI
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Technical knowledge check for the company project requirements

Round 3 - HR 

(1 Question)

  • Q1. Normal relocation and travel regarding questions along with the CTC negotiations

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep your basics strong
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. What is cloud computing
  • Ans. 

    Cloud computing is the delivery of computing services over the internet, including storage, databases, networking, software, and more.

    • Cloud computing allows users to access and use resources on-demand without the need for physical infrastructure.

    • Examples of cloud computing services include Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform.

    • Cloud computing offers scalability, flexibility, cost-effecti...

  • Answered by AI
  • Q2. Explain cloud service
  • Ans. 

    Cloud service refers to the delivery of computing services, including servers, storage, databases, networking, software, analytics, and intelligence, over the internet.

    • Cloud services are typically provided by third-party providers who own and operate the infrastructure.

    • Users can access these services on-demand and pay for only what they use, making it a cost-effective solution.

    • Examples of cloud services include Amazon ...

  • Answered by AI

Skills evaluated in this interview

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Naukri.com and was interviewed in Feb 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Generally checks the communication skills
  • Q2. About projects, college life,
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

Simple Maths, probability,

Round 2 - Technical 

(2 Questions)

  • Q1. Questions on general coding
  • Q2. Questions on cloud
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. What is Networking and TCP
  • Ans. 

    Networking is the practice of connecting computers and devices to share resources and information. TCP (Transmission Control Protocol) is a communication protocol that ensures reliable data delivery over a network.

    • Networking involves connecting devices to share resources and information

    • TCP is a communication protocol that ensures reliable data delivery

    • TCP breaks data into packets, sends them, and ensures they are recei...

  • Answered by AI
  • Q2. UDP and protocol question

Skills evaluated in this interview

Round 1 - Technical 

(1 Question)

  • Q1. All questions from resume
Round 2 - Interview 

(1 Question)

  • Q1. Normal interview question to assess commmunication

Interview Preparation Tips

Interview preparation tips for other job seekers - Go through resume. all question from resume
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Apr 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. BGP, OSPF, Routing and Switching, CCNA level question, ACL, TCP/IP , OSI Layer , HSRP , VRRP and Daily basis activities performed at last company

Amazon Web Services Interview FAQs

How many rounds are there in Amazon Web Services Cloud Support Analyst interview?
Amazon Web Services interview process usually has 1 rounds. The most common rounds in the Amazon Web Services interview process are Technical.
What are the top questions asked in Amazon Web Services Cloud Support Analyst interview?

Some of the top questions asked at the Amazon Web Services Cloud Support Analyst interview -

  1. What is a wireless in AWS Servic...read more
  2. What is SQL Database Optio...read more
  3. What is amazon S3 Glacier Servi...read more

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