IBM Cloud Support Engineer Interview Questions and Answers

Q1. Azure virtual machines
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Q2. Describe the Azure storage services
Ans. 
Azure storage services provide scalable, secure, and cost-effective storage solutions for data storage and management.
• Azure Blob Storage: Object storage for unstructured data like images, documents, and videos

• Azure File Storage: Fully managed file shares in the cloud accessible via the SMB protocol

• Azure Table Storage: NoSQL key-value store for semi-structured data

• Azure Queue Storage: Messaging store for reliable messag...read more
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Basic aptitude questions were asked on partnerships, time and work, directions, speed and time.

The coding exam was easy, as I have provided with an stack based questions and it was easy to solve. It was an hybrid exam with interview aside.

Q1. Tell me about yourself
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Q2. What is customer support help desk
Ans. 
Customer support help desk is a centralized resource where customers can seek assistance with products or services.
• Provides assistance and troubleshooting for customers

• Handles inquiries, issues, and complaints

• May use various communication channels such as phone, email, chat

• Logs and tracks customer interactions for future reference

• Works to ensure customer satisfaction and retention
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Q1. Grep , chmod, top, top
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Q2. Top,chmod, grep, ls
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Only mcq type of question

Q1. About the topics studied at college and introduce yourself
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Q1. Previous experience
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