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Amazon Customer Care Manager Interview Questions and Answers

Updated 16 May 2023

2 interviews found

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Customer Care Manager Interview Questions

user image Anonymous

posted on 16 May 2023

Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
Selected  Selected

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

HR Round (3 Questions)

  • Q1. What is the reason of Swiss
  • Q2. Are you satisfied in this job?
  • Q3. In which location you want to do job?
3

HR Round (4 Questions)

  • Q1. Job experience deatails
  • Q2. Satisfaction in this job
  • Q3. Salary details and reason of job change
  • Q4. Salary details previous job and expectations

Interview Preparation Tips

Interview preparation tips for other job seekers - NA

Customer Care Manager Interview Questions

user image Anonymous

posted on 12 Dec 2022

I was interviewed in Jun 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

One-on-one Round (4 Questions)

  • Q1. What r your experience
  • Q2. What is your Salary expectations
  • Q3. Why you want to change ur job
  • Q4. Where are u from nd where u want to do this job

Interview Preparation Tips

Interview preparation tips for other job seekers - We should be ready in the proper way...and should be excellent skills

Interview questions from similar companies

Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed in Feb 2024.

2 Interview Rounds

1

Aptitude Test Round

Aptitude test with typing.

2

One-on-one Round (2 Questions)

  • Q1. Why you want to work with Groupon?
  • Q2. Last role where you face challenges?
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via Company Website and was interviewed in Apr 2024.

1 Interview Round

1

One-on-one Round (1 Question)

  • Q1. Tell me about youself

Interview Preparation Tips

Interview preparation tips for other job seekers - Speak boldly
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed in Mar 2024.

1 Interview Round

1

HR Round (1 Question)

  • Q1. Tell me about your self
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Indeed and was interviewed before Feb 2023.

3 Interview Rounds

1

Group Discussion Round

Gave a common topic to debate upon to check communication skills

2

Technical Round (1 Question)

  • Q1. Typing skill test
3

One-on-one Round (1 Question)

  • Q1. Situation based questions regarding customer support, how would u handle them at that particular situation.
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

Assignment Round

Went well. Basic grammar assessment easy to crack

I applied via Campus Placement and was interviewed in Jun 2021.

1 Interview Round

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Be calm, be prepared and be honest.

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview was smooth and simple.
But the work environment was really pathetic,no one helped us during our training,team managers were not cooperative

Amazon Interview FAQs

How many rounds are there in Amazon Customer Care Manager interview?
Amazon interview process usually has 2-3 rounds. The most common rounds in the Amazon interview process are Resume Shortlist, HR and One-on-one Round.

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Amazon Customer Care Manager Salary
based on 4 salaries
₹3 L/yr - ₹8.7 L/yr
44% less than the average Customer Care Manager Salary in India
View more details

Amazon Customer Care Manager Reviews and Ratings

based on 2 reviews

5.0/5

Rating in categories

5.0

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5.0

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5.0

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4.5

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4.0

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