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Alldigi Tech
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posted on 20 Feb 2025
I appeared for an interview in Sep 2024.
BPO stands for Business Process Outsourcing, where companies outsource non-core business functions to third-party service providers.
BPO involves contracting a third-party service provider to handle specific business processes, such as customer service, technical support, or back-office operations.
Companies opt for BPO to focus on core business activities, reduce costs, and improve efficiency.
Popular BPO destinations in...
I am from a small town in the Midwest known for its friendly community and strong work ethic.
Grew up in a close-knit community
Strong work ethic instilled from a young age
Proud of my hometown and its values
Yes, I am open to relocating for the right opportunity.
I am open to relocating for the right job opportunity
I have experience moving for previous roles
I am flexible and adaptable to new environments
Customer support is the assistance and guidance provided to customers before, during, and after a purchase.
Customer support involves addressing customer inquiries, issues, and complaints in a timely and helpful manner.
It includes providing product information, troubleshooting assistance, and resolving any issues that may arise.
Customer support can be offered through various channels such as phone, email, live chat, and...
I appeared for an interview before Mar 2024.
I would choose voice process for its efficiency and personalized customer interaction.
Ability to provide personalized customer interaction
Efficient communication with customers
Quick problem resolution through verbal communication
I remain calm, assess the situation, prioritize tasks, communicate effectively, and make decisions based on the best interest of the customer.
Remain calm and composed under pressure
Assess the situation to understand the severity and impact
Prioritize tasks based on urgency and importance
Communicate effectively with all stakeholders involved
Make decisions that are in the best interest of the customer
Seek help or escalate...
Alldigi Tech interview questions for popular designations
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I applied via Naukri.com and was interviewed in Sep 2024. There were 2 interview rounds.
Discussed key process and standards
Presented Case studies
I applied via Walk-in and was interviewed in Jun 2024. There were 2 interview rounds.
I have over 5 years of experience in my current position as a Senior Associate, leading cross-functional teams and driving strategic initiatives.
Led multiple successful projects from inception to completion
Developed and implemented new processes to improve efficiency
Collaborated with various departments to achieve company goals
Mentored junior team members to enhance their skills
I appeared for an interview in Jan 2025.
Nice experience with panel
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The duration of Alldigi Tech interview process can vary, but typically it takes about less than 2 weeks to complete.
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Rating in categories
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187
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| ₹1 L/yr - ₹4.5 L/yr |
Customer Support Executive
173
salaries
| ₹1.2 L/yr - ₹4.2 L/yr |
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