Alldigi Tech Interview Questions, Process, and Tips

Q1. Tell me about Your self
Ans. 
Experienced customer support executive with a passion for helping customers and resolving issues efficiently.
• Over 5 years of experience in customer support roles

• Strong communication and problem-solving skills

• Ability to handle high-pressure situations and difficult customers

• Proficient in using CRM systems and ticketing platforms

• Received multiple awards for outstanding customer service performance
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Q2. Pronounciation check
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Q1. Sell this pen or any product
Ans. 
This pen is not just a writing tool, but a stylish accessory that enhances your professional image.
• Highlight the sleek design and quality craftsmanship of the pen

• Emphasize the smooth writing experience it provides

• Mention any special features like a comfortable grip or refillable ink

• Create a sense of urgency by mentioning limited availability or a special discount
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Q2. Why should hire you . Why you want join this bpo
Ans. 
I have a strong background in customer service and am highly motivated to excel in this role at your BPO.
• I have over 5 years of experience in customer support roles, where I have consistently exceeded targets and received positive feedback from customers.

• I am a quick learner and adapt well to new environments, which will allow me to quickly integrate into your team and start making a positive impact.

• I am passionate abo...read more
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Q1. Tell me about Your self
Ans. 
Experienced customer support executive with strong communication skills and a passion for helping customers.
• Over 5 years of experience in customer support roles

• Excellent communication skills, both written and verbal

• Proven track record of resolving customer issues efficiently

• Passionate about providing top-notch customer service

• Familiar with CRM systems and ticketing platforms
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Q2. Hobbies . Strength and Weakness . What is bpo. Company work? Why should hire you Sell this bottle
Ans. 
My hobbies include reading, hiking, and playing the guitar. My strengths are communication and problem-solving skills, while my weakness is impatience. BPO stands for Business Process Outsourcing, which involves contracting a third-party service provider to handle specific business operations. I believe I should be hired for my strong customer service background and ability to handle challenging situations. I can sell ...read more
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Q1. Self introduction
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Q1. About sales promotions and taking calls
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Q1. Your past experience in sales..?
Ans. 
I have 3 years of experience in sales, where I consistently exceeded targets and built strong relationships with clients.
• Exceeded sales targets consistently

• Built strong relationships with clients

• Utilized effective communication and negotiation skills

• Implemented creative sales strategies to drive revenue growth
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Q2. You are Fresher and experience
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Q1. General questions
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Q2. Experience related questions
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Q1. How can I sell the pen?
Ans. 
By highlighting the pen's unique features, demonstrating its quality, and showing how it meets the customer's needs.
• Highlight the pen's unique features such as smooth writing, ergonomic design, or special ink technology.

• Demonstrate the pen's quality by showcasing its durability, precision, and overall performance.

• Show how the pen meets the customer's needs, whether it's for professional use, creative projects, or every
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Q2. What types of credit cards are available in the market?
Ans. 
Various types of credit cards are available in the market, each offering different benefits and features.
• Standard credit cards: Basic credit cards with standard features and benefits.

• Rewards credit cards: Earn rewards points or cash back on purchases.

• Travel credit cards: Offer travel-related benefits such as airline miles or hotel discounts.

• Secured credit cards: Requires a security deposit and helps build credit for th...read more
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They ask about the advantages and disadvantages of social media. For some panels, the interviewer suggested that candidates choose their own topic.