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Air India

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Air India Passenger Service Executive Interview Questions and Answers

Updated 12 Nov 2022

Air India Passenger Service Executive Interview Experiences

1 interview found

Passenger Service Executive Interview Questions & Answers

user image shahida shajahan

posted on 12 Nov 2022

I applied via Campus Placement and was interviewed in Oct 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. Tell me about ur self?
    • Add your answer
  • Q2. Ask some airport codes
    • Add your answer
  • Q3. Airlines names and they askme say something interesting matter
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Pls ensure your impression and smile always. Say Loudly

Top trending discussions

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Interview Tips & Stories
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an operations executive
Job Market Seems to Be Opening Up Again!
I've been getting more interview calls recently, and after months of silence., it’s a relief! Things are looking better out there. Keep building your skills and applying, guys. Patience does pay off! For context: I have about 5 years of experience in the IT field, currently working as a security analyst (contract role) for the past 6 months. I've been applying for analyst roles at junior/mid-level positions open to hybrid and remote setups. Certifications I’ve done so far include CEH, CCNA, AWS Practitioner, and Splunk Essentials. What’s been your experience with job hunting lately? Let’s help each other out!
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Interview questions from similar companies

Passenger Service Executive Interview Questions & Answers

Bird Worldwide Flight Services user image Moinuddin Wadiwala

posted on 3 Oct 2023

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Campus Placement and was interviewed in Sep 2023. There were 3 interview rounds.

Round 1 - One-on-one 

(3 Questions)

  • Q1. Write a eassy about ambition of my life
    • Add your answer
  • Q2. Introduction about yourself
  • Ans. 

    Passionate and customer-oriented Passenger Service Executive with 5 years of experience in providing exceptional service to airline passengers.

    • Experienced in handling passenger inquiries, complaints, and requests

    • Proficient in using airline reservation systems and handling ticketing procedures

    • Skilled in ensuring smooth boarding and disembarkation processes

    • Strong communication and problem-solving skills

    • Ability to remain ...

    • Answered by AI
    Add your answer
  • Q3. Why should we hire you?
  • Ans. 

    I have excellent customer service skills, a strong attention to detail, and a passion for providing a positive passenger experience.

    • I have extensive experience in the customer service industry, where I have honed my communication and problem-solving skills.

    • I am highly organized and detail-oriented, ensuring that all passenger needs are met efficiently and effectively.

    • I am a team player and work well in fast-paced envir...

    • Answered by AI
    Add your answer
Round 2 - One-on-one 

(1 Question)

  • Q1. Talk 2 minutes about your ambition of my life
  • Ans. 

    My ambition in life is to become a successful Passenger Service Executive.

    • I have always been passionate about the aviation industry and providing excellent customer service.

    • I aim to enhance the travel experience for passengers by ensuring their comfort and satisfaction.

    • I aspire to work for a renowned airline and contribute to its growth and reputation.

    • I am dedicated to continuously improving my skills and knowledge in ...

    • Answered by AI
    Add your answer
Round 3 - One-on-one 

(1 Question)

  • Q1. Personal interview
    • Add your answer

Passenger Service Executive Interview Questions & Answers

Celebi Aviation Holding user image Rishika Mourya

posted on 28 Jun 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-

I applied via Campus Placement

Round 1 - Group Discussion 

Overall conversation

Round 2 - HR 

(2 Questions)

  • Q1. Introduce yourself
    • Add your answer
  • Q2. Knowledge about celebi
    • Add your answer

Passenger Service Executive Interview Questions & Answers

Bird Worldwide Flight Services user image Anonymous

posted on 16 Feb 2024

Interview experience
4
Good
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
No response

I applied via Walk-in and was interviewed in Jan 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

Ok ok ok ok ok ok

Round 2 - Group Discussion 

India dream city was the topic

Interview Preparation Tips

Interview preparation tips for other job seekers - Nice job platform

Passenger Service Executive Interview Questions & Answers

Celebi Aviation Holding user image Anonymous

posted on 18 Jun 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via campus placement at Frankfinn Aviation Services Private Limited, Mumbai and was interviewed in May 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

Topic given was life without mobile phones

Round 3 - One-on-one 

(5 Questions)

  • Q1. Tell me About yourself
    • Add your answer
  • Q2. Tell me that is not mentioned in your resume
    • Add your answer
  • Q3. Why should we hire you
    • Add your answer
  • Q4. What do you know about aviation
  • Ans. 

    Aviation involves the operation of aircraft for transportation, communication, and other purposes.

    • Aviation includes commercial airlines, private aviation, military aviation, and general aviation.

    • It involves various roles such as pilots, flight attendants, air traffic controllers, and ground staff.

    • Aviation regulations are set by organizations like the Federal Aviation Administration (FAA) in the United States.

    • Technologi...

    • Answered by AI
    View 1 more answer
  • Q5. About Family background
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident

Passenger Service Executive Interview Questions & Answers

Bird Worldwide Flight Services user image Anonymous

posted on 1 Mar 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Mar 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Group Discussion 

Tell us something about Aviation In India

Round 3 - Essay Writing 

(1 Question)

  • Q1. Write something about Festivals of india
    • Add your answer
Round 4 - One-on-one 

(2 Questions)

  • Q1. Personal Introduction
    • Add your answer
  • Q2. Thank you for giving me this opportunity. My Name is Sakshi Dipak Kasare. I am not and borough up in Mahad. I have done my schooling in Mahad only. I have completed my graduation in Bsc IT from pillas coll...
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Try hard to search for the job you deserve. Enhance your skills. And try to achieve a better.

Passenger Service Executive Interview Questions & Answers

Celebi Aviation Holding user image Arshiya Taj

posted on 1 Jan 2025

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
More than 8 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Jan 2024. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Gd round One on one round
  • Ans. 

    Gd topic about social media

    • Answered by Arshiya Taj
    Add your answer
Round 2 - One-on-one 

(5 Questions)

  • Q1. Tell me something about ourselves
  • Ans. 

    We are a leading airline company known for our exceptional customer service and on-time performance.

    • We have a strong reputation for providing excellent passenger service

    • Our flights are known for being punctual and reliable

    • We prioritize customer satisfaction and strive to exceed expectations

    • Answered by AI
    View 2 more answers
  • Q2. About selfe
    • Add your answer
  • Q3. Why aviation
  • Ans. 

    Aviation combines my passion for travel, customer service, and problem-solving in a dynamic and fast-paced industry.

    • Passion for travel and exploring new destinations

    • Enjoy providing excellent customer service and ensuring passenger satisfaction

    • Thrives in fast-paced and dynamic environments

    • Fascinated by the technical aspects of aviation and aircraft operations

    • Answered by AI
    Add your answer
  • Q4. Tell me about your strength and weakness
  • Ans. 

    My strength lies in my excellent communication skills and ability to work well under pressure. My weakness is that I can be overly critical of myself.

    • Strength: Excellent communication skills - able to effectively convey information and build rapport with passengers

    • Strength: Ability to work well under pressure - remain calm and focused in high-stress situations

    • Weakness: Overly critical of myself - strive for perfection ...

    • Answered by AI
    Add your answer
  • Q5. What do you about airport
    • Add your answer

Passenger Service Executive Interview Questions & Answers

Bird Worldwide Flight Services user image Anonymous

posted on 8 Aug 2022

I was interviewed in Feb 2022.

Round 1 - Group Discussion 

They check English in written as well as they take Personal interview

Round 2 - One-on-one 

(1 Question)

  • Q1. Why aviation industry Previous job experience Family Details
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good company to work in aviation industry learn much more things from.tje company

Passenger Service Executive Interview Questions & Answers

Celebi Aviation Holding user image Anonymous

posted on 14 Apr 2023

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Mar 2023.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. Tel me about your self
    • Add your answer
  • Q2. Hard working loyal person
    • Add your answer
  • Q3. Good locking hard working
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Hard working good inteligent

Passenger Service Executive Interview Questions & Answers

Bird Worldwide Flight Services user image Anonymous

posted on 13 Mar 2023

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via campus placement at Mumbai University and was interviewed before Mar 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. About yourself work experience
    • Add your answer
Round 3 - HR 

(1 Question)

  • Q1. Company information and other questions
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Give your best HR are very good they are Very soft spoken
More about working at Air India

Air India Interview FAQs

How many rounds are there in Air India Passenger Service Executive interview?
Air India interview process usually has 2 rounds. The most common rounds in the Air India interview process are Resume Shortlist and One-on-one Round.
What are the top questions asked in Air India Passenger Service Executive interview?

Some of the top questions asked at the Air India Passenger Service Executive interview -

  1. Airlines names and they askme say something interesting mat...read more
  2. Ask some airport co...read more

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Air India Passenger Service Executive Salary
based on 5 salaries
₹2 L/yr - ₹3 L/yr
13% less than the average Passenger Service Executive Salary in India
View more details
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