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Accenture Technical Support Analyst Interview Questions and Answers

Updated 25 Apr 2023

2 interviews found

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I applied via Naukri.com and was interviewed in Oct 2020.

5 Interview Rounds

Interview Questions

  • Q1. BSOD, ITIL concepts, What work I did and what is the level of support I provided in the then current company. Add Answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Remain confident
Answer with straightforward and honest mindset.
Ask the right answer if you do not know something, this is what worked for me.

Technical Support Analyst Interview Questions

user image Mallikarjun Anaji

posted on 25 Apr 2023

Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral and was interviewed in Mar 2023.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

Technical Round (1 Question)

  • Q1. How you can handle the Angry customer issues
3

HR Round (1 Question)

  • Q1. Salary discussion, behavioural question

Interview questions from similar companies

Interview experience
2
 Poor
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Recruitment Consulltant and was interviewed before Oct 2023.

2 Interview Rounds

1

Assignment Round

It was for network related questions

2

HR Round (2 Questions)

  • Q1. Tell me about yourself
  • Q2. Why are you choosing this job?

I applied via Naukri.com and was interviewed in Oct 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

Technical Round (3 Questions)

  • Q1. Tell me about yourself?
  • Q2. How do you troubleshoot an issue?
  • Q3. What are the 4 steps of troubleshooting?
3

Technical Round (2 Questions)

  • Q1. Mention the difference between RAM and ROM?
  • Q2. What is BIOS? BIOS (basic input/output system) is the program a computer's microprocessor uses to start the computer system after it is powered on. It also mana...read more

Interview Preparation Tips

Topics to prepare for Capgemini Technical Support Analyst interview:
  • CCNA
  • Redhat Linux
Interview preparation tips for other job seekers - Looking a job role and profile for technical support engineer

Skills evaluated in this interview

Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Company Website and was interviewed before Jul 2023.

1 Interview Round

1

Aptitude Test Round

Apititude test for 30mins

Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 2-4 weeks
Result
Selected  Selected

I applied via LinkedIn and was interviewed before Feb 2023.

1 Interview Round

1

HR Round (1 Question)

  • Q1. Basic questions about your acadamic background, who you are and what do you do at your free time, most of them to check if you are able to talk in english

Interview Preparation Tips

Topics to prepare for IBM Technical Support Analyst interview:
  • English
  • PC Hardware
Interview preparation tips for other job seekers - Be relax, try to express yourself on basic unsertandable words
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Job Portal and was interviewed in May 2024.

3 Interview Rounds

1

Group Discussion Round

Speak about any of your interested for 2 minutes

2

One-on-one Round (1 Question)

  • Q1. Questions from CV
3

HR Round (1 Question)

  • Q1. Salary Discussion
Interview experience
4
 Good
Difficulty level
 -
Duration
 -
Result
 -

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

Group Discussion Round

Any topic we can choose in internet

3

Technical Round (2 Questions)

  • Q1. What is ip address
  • Q2. What are the layers of tcp

Skills evaluated in this interview

Technical Support Engineer Interview Questions

Atos user image Percy Evangelin

posted on 25 Jun 2024

Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 2-4 weeks
Result
Selected  Selected

I applied via Atos and was interviewed before Jun 2023.

1 Interview Round

1

Technical Round (1 Question)

  • Q1. Oops concepts and Data structures

I applied via Recruitment Consulltant

3 Interview Rounds

1

Group Discussion Round

Easy round, want to speak for 5 to 10 mins

2

Group Discussion Round

Same as round 1. They check our grammatical mistake

3

Operational round Round (1 Question)

  • Q1. I did not select for this round

Interview Preparation Tips

Interview preparation tips for other job seekers - Should have good communication to the rounds

Accenture Interview FAQs

How many rounds are there in Accenture Technical Support Analyst interview?
Accenture interview process usually has 3 rounds. The most common rounds in the Accenture interview process are Resume Shortlist, Technical and HR.
How to prepare for Accenture Technical Support Analyst interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Accenture. The most common topics and skills that interviewers at Accenture expect are Analytical skills, Business Solutions, Client Relationship, Consulting and Management.
What are the top questions asked in Accenture Technical Support Analyst interview?

Some of the top questions asked at the Accenture Technical Support Analyst interview -

  1. How you can handle the Angry customer iss...read more
  2. BSOD, ITIL concepts, What work I did and what is the level of support I provide...read more

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People are getting interviews through

based on 2 Accenture interviews
Referral
Job Portal
50%
50%
Moderate Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates

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Accenture Technical Support Analyst Salary
based on 237 salaries
₹2.5 L/yr - ₹10.1 L/yr
8% more than the average Technical Support Analyst Salary in India
View more details

Accenture Technical Support Analyst Reviews and Ratings

based on 16 reviews

3.2/5

Rating in categories

3.5

Skill development

3.1

Work-Life balance

3.2

Salary & Benefits

3.7

Job Security

3.3

Company culture

2.7

Promotions/Appraisal

3.0

Work Satisfaction

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