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Accenture Technical Support Associate Interview Questions and Answers for Experienced

Updated 13 Mar 2024

Accenture Technical Support Associate Interview Experiences for Experienced

1 interview found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. About Application development in service now

Interview Preparation Tips

Interview preparation tips for other job seekers - I interviewed for service now support role. Be perfect although your knowledge is restricted to small but the interviewer will go in depth

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Aug 2022. There were 3 interview rounds.

Round 1 - Assignment 

English communication

Round 2 - Aptitude Test 

Technical questions like aptitude reasoning

Round 3 - HR 

(2 Questions)

  • Q1. Basic introduction
  • Q2. Salary discussion

Interview Preparation Tips

Interview preparation tips for other job seekers - Na.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before May 2023. There were 4 interview rounds.

Round 1 - Group Discussion 

Topic- Mumbai , time - 2min

Round 2 - Technical 

(1 Question)

  • Q1. Command to get ip address how to change wallpaper on windows
  • Ans. 

    To get IP address, use 'ipconfig' command. To change wallpaper on Windows, right-click on desktop, select 'Personalize', then choose a new wallpaper.

    • To get IP address, open Command Prompt and type 'ipconfig'

    • To change wallpaper on Windows, right-click on desktop

    • Select 'Personalize' from the menu

    • Choose a new wallpaper from the options

  • Answered by AI
Round 3 - Voice test 

(1 Question)

  • Q1. Test my english and sounds of pronunciation
Round 4 - HR 

(1 Question)

  • Q1. About self , salary discussion , location details

Skills evaluated in this interview

Interview Questionnaire 

1 Question

  • Q1. Advance advanced troubleshooting for printer, laptop , Desktop, and all network device's.
  • Ans. 

    Advanced troubleshooting for printers, laptops, desktops, and network devices.

    • Start by identifying the issue and gathering information about the device and its configuration.

    • Check for any error messages or warning signs.

    • Verify that the device is properly connected to the network and has the correct settings.

    • Try restarting the device or resetting it to its default settings.

    • Check for any software or driver updates that m...

  • Answered by AI

Skills evaluated in this interview

I applied via Naukri.com and was interviewed in Sep 2021. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. About computer and network basic and sales skills. Demonstration and mock calls
  • Q2. Explaining reason about anything should be logical, Relevent y u wanna join or leave or any question asked which are irrelevant but still you need to give logical answer. If jot rejected.

Interview Preparation Tips

Interview preparation tips for other job seekers - Confirm what all things are promised by the hr or recruiter regarding job in writing if not you will be stuck in a loop to contact many people for approvals and still no solution as managers will also say i can't do this after u explaining everything.
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Apr 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

60 min mcq test round online

Round 2 - Technical 

(1 Question)

  • Q1. Java core advance
Round 1 - Aptitude Test 
Round 2 - One-on-one 

(1 Question)

  • Q1. Interview was good and was easy

Interview Preparation Tips

Interview preparation tips for other job seekers - Must have good communication skills and listening skills.

I applied via Referral and was interviewed in Feb 2021. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Prev work experience, What was your roles and responsibilities,self intro and some basic communication checking questions on both telephone and video.
  • Q2. Next was typing test
  • Q3. Email writing

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident while speaking that's pretty much I can say

I was interviewed in Sep 2020.

Interview Questionnaire 

2 Questions

  • Q1. About my previous job experience
  • Q2. About the computer devices hardware service

Interview Preparation Tips

Interview preparation tips for other job seekers - Not so tuff. We need to have good communication

I applied via Referral and was interviewed before Jul 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Just about our communication and technical knowledge

Interview Preparation Tips

Interview preparation tips for other job seekers - Learn something about technical

Accenture Interview FAQs

How many rounds are there in Accenture Technical Support Associate interview for experienced candidates?
Accenture interview process for experienced candidates usually has 1 rounds. The most common rounds in the Accenture interview process for experienced candidates are Technical.
How to prepare for Accenture Technical Support Associate interview for experienced candidates?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Accenture. The most common topics and skills that interviewers at Accenture expect are Client Relationship, Service management, Consulting, Management and Technical Support.
What are the top questions asked in Accenture Technical Support Associate interview for experienced candidates?

Some of the top questions asked at the Accenture Technical Support Associate interview for experienced candidates -

  1. What is Raid 0 and Raid...read more
  2. Outlook related issues Troubleshooti...read more
  3. About Application development in service ...read more

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Accenture Technical Support Associate Salary
based on 251 salaries
₹2 L/yr - ₹6.4 L/yr
22% more than the average Technical Support Associate Salary in India
View more details

Accenture Technical Support Associate Reviews and Ratings

based on 23 reviews

3.4/5

Rating in categories

3.1

Skill development

2.7

Work-Life balance

3.4

Salary & Benefits

3.2

Job Security

3.0

Company culture

2.8

Promotions/Appraisal

2.8

Work Satisfaction

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