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Accenture Servicenow Developer Interview Questions, Process, and Tips

Updated 30 Nov 2024

Top Accenture Servicenow Developer Interview Questions and Answers

  • Q1. What is record producer? How many ways we can call server script in client side? Few servicenow best practices we should follow. Workflow activities.
  • Q2. Types of business rule and client script with example. Variables and variable set. Ways to import update set. Service catalog management.
  • Q3. How to get logged in user details in form
View all 11 questions

Accenture Servicenow Developer Interview Experiences

6 interviews found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in May 2024. There was 1 interview round.

Round 1 - Technical 

(5 Questions)

  • Q1. Proejcts you have done
  • Ans. 

    Developed a service portal for IT ticketing system

    • Created custom widgets for user-friendly interface

    • Integrated with ServiceNow API for ticket management

    • Implemented role-based access control for different user types

  • Answered by AI
  • Q2. Difference bw catalog item and record producer
  • Ans. 

    Catalog item is a predefined item in the service catalog, while record producer allows users to create custom records.

    • Catalog item is predefined and created by admins, while record producer allows users to create custom records

    • Catalog items are used to request services or products, record producers are used to create records in tables

    • Catalog items have predefined variables and workflows, record producers allow users to

  • Answered by AI
  • Q3. What are macros
  • Ans. 

    Macros are automated scripts that can be used to perform repetitive tasks in Servicenow.

    • Macros in Servicenow are used to automate tasks and reduce manual effort.

    • They can be used to update multiple records at once, send notifications, or perform calculations.

    • Macros can be triggered manually or automatically based on certain conditions.

    • Example: Creating a macro to automatically close all resolved incidents in Servicenow.

  • Answered by AI
  • Q4. How to get logged in user details in form
  • Ans. 

    Use GlideUser class to get logged in user details in a form

    • Use GlideUser class to get the current user's details

    • Access user details like name, email, roles, etc. using GlideUser methods

    • Example: var user = gs.getUser(); var userName = user.getName();

  • Answered by AI
  • Q5. Is javascript synchronous language?
  • Ans. 

    Yes, JavaScript is a synchronous language.

    • JavaScript is single-threaded, meaning it can only execute one piece of code at a time.

    • It follows a top-down execution flow, where each line of code is executed in order.

    • Asynchronous behavior can be achieved using callbacks, promises, and async/await.

    • Example: setTimeout function in JavaScript delays the execution of a function.

    • Example: Fetch API in JavaScript allows making asyn

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well

Skills evaluated in this interview

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. What is BR and its type
  • Ans. 

    BR stands for Business Rule. It is a server-side script that runs when a record is displayed, inserted, updated, deleted, or when a table is queried.

    • BRs are used to automate business processes and enforce business rules

    • There are two types of BRs: Before Business Rule and After Business Rule

    • Before Business Rule runs before the database action has occurred, while After Business Rule runs after the database action has occ...

  • Answered by AI
  • Q2. How to use getreference method
  • Ans. 

    The getReference method is used to retrieve a reference to a record in ServiceNow.

    • Use getReference method with the field name to retrieve a reference to a record.

    • The getReference method returns a GlideRecord object representing the referenced record.

    • You can then use the GlideRecord object to access and manipulate the referenced record.

  • Answered by AI

Skills evaluated in this interview

Servicenow Developer Interview Questions Asked at Other Companies

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Q1. How to calculate timing of Incident which assigned to multiple gr ... read more
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Q2. What is difference between service catalog and order guide and re ... read more
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Q3. How to populate manager using Server side code
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Q4. Write a program to either make a pattern using star or program of ... read more
asked in Infosys
Q5. Write code to auto-close parent incident when all child incidents ... read more
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Feb 2024. There were 2 interview rounds.

Round 1 - Technical 

(6 Questions)

  • Q1. ServiceNow ITSM Process
  • Q2. Server side script with examples
  • Ans. 

    Server side scripts are scripts that run on the server side of an application, typically used for automating tasks or processing data.

    • Server side scripts are written in languages like JavaScript, Python, or Java.

    • They are used to perform tasks such as data validation, calculations, and database operations.

    • Examples of server side scripts include business rules, script includes, and server-side UI actions.

  • Answered by AI
  • Q3. Clinet side scripts with example
  • Ans. 

    Client side scripts are scripts that run on the user's browser, enhancing the user interface and experience.

    • Client side scripts are written in JavaScript and are executed on the user's browser.

    • They can be used to validate form inputs, manipulate DOM elements, and make asynchronous requests to the server.

    • Example: Using client side script to show a confirmation message before submitting a form.

  • Answered by AI
  • Q4. Service Catalogs
  • Q5. ITOM Discovery process
  • Q6. Mid Server installation
Round 2 - HR 

(2 Questions)

  • Q1. Current CTC req
  • Q2. Asked PF accout details

Interview Preparation Tips

Interview preparation tips for other job seekers - Be strong in technical

Skills evaluated in this interview

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Sep 2023. There were 2 interview rounds.

Round 1 - Technical 

(4 Questions)

  • Q1. 1. Client scripts, BR rules and types
  • Q2. Scenario based questions
  • Q3. Integrations post rest
  • Q4. Catalog, flows, variables
Round 2 - HR 

(1 Question)

  • Q1. Basic questions

Accenture interview questions for designations

 Developer

 (9)

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 (258)

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 (238)

 Java Developer

 (51)

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 (37)

 Web Developer

 (16)

 Senior Developer

 (10)

 Android Developer

 (8)

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. How would you gather requirement for a musical equipment comany that engeges in studio time session and musical instrument rental.

Interview Preparation Tips

Interview preparation tips for other job seekers - They mostly ask scenario questions

Get interview-ready with Top Accenture Interview Questions

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
-

I was interviewed in Jan 2023.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(3 Questions)

  • Q1. What is record producer? How many ways we can call server script in client side? Few servicenow best practices we should follow. Workflow activities.
  • Ans. 

    Record producer is a feature in ServiceNow that allows users to create records in a guided manner.

    • Record producer provides a user-friendly interface for creating records with predefined templates and fields.

    • Server scripts can be called in client side using GlideAjax, g_form.getReference, and g_scratchpad.

    • Some ServiceNow best practices include using naming conventions, documenting changes, and testing in sub-production ...

  • Answered by AI
  • Q2. Types of business rule and client script with example. Variables and variable set. Ways to import update set. Service catalog management.
  • Ans. 

    Types of business rules, client scripts, variables, variable sets, ways to import update sets, and service catalog management in ServiceNow development.

    • Types of business rules include onBefore, onAfter, async, etc. Example: onBefore business rule to validate form data before submission.

    • Client scripts are used for client-side scripting. Example: Client script to show a pop-up message on a form field change.

    • Variables are...

  • Answered by AI
  • Q3. Basic scenario based questions and what experience do I have in each topic. Hands on experience with examples.

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be honest with your experience. If you dont know anything, just deny.

Skills evaluated in this interview

Interview questions from similar companies

I applied via Walk-in and was interviewed before Dec 2020. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Basic Programming questions.
  • Q2. Fibonacci program
  • Q3. OOPS concepts.

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare basic OOPS concepts and basic programs.

Interview Questionnaire 

2 Questions

  • Q1. They asked me on java and I have joined as a fresher they not much questions as I got selected as fresher on oops concepts and collections
  • Q2. Please be confident while facing interview and they will check your communication skills

I was interviewed in Mar 2021.

Interview Questionnaire 

1 Question

  • Q1. .net core , mvc basics and some scripting language

Interview Preparation Tips

Interview preparation tips for other job seekers - Stick to basics , know about your current project . If interviewer asks you if you have to ask anything , do ask . For my case I asked for his advice where I need to improve. He answered genuinely and even came to know about my other technical skills .

Interview Questionnaire 

1 Question

  • Q1. Time management

Accenture Interview FAQs

How many rounds are there in Accenture Servicenow Developer interview?
Accenture interview process usually has 1-2 rounds. The most common rounds in the Accenture interview process are Technical, HR and Resume Shortlist.
How to prepare for Accenture Servicenow Developer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Accenture. The most common topics and skills that interviewers at Accenture expect are ITSM, Business process, Javascript, Project Management and Administration.
What are the top questions asked in Accenture Servicenow Developer interview?

Some of the top questions asked at the Accenture Servicenow Developer interview -

  1. What is record producer? How many ways we can call server script in client side...read more
  2. Types of business rule and client script with example. Variables and variable s...read more
  3. How to get logged in user details in f...read more

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Accenture Servicenow Developer Interview Process

based on 7 interviews

1 Interview rounds

  • Technical Round
View more
Accenture Servicenow Developer Salary
based on 981 salaries
₹3.2 L/yr - ₹11.5 L/yr
At par with the average Servicenow Developer Salary in India
View more details

Accenture Servicenow Developer Reviews and Ratings

based on 38 reviews

4.5/5

Rating in categories

4.3

Skill development

4.3

Work-life balance

4.0

Salary

4.4

Job security

4.6

Company culture

3.3

Promotions

4.3

Work satisfaction

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