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Accenture Service Desk Engineer Interview Questions and Answers for Experienced

Updated 26 Jan 2025

Accenture Service Desk Engineer Interview Experiences for Experienced

2 interviews found

Service Desk Engineer Interview Questions & Answers

user image Simran's Music World (Twinkle)

posted on 26 Jan 2025

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I appeared for an interview in Jul 2024.

Round 1 - Technical 

(2 Questions)

  • Q1. What are layers in Network
  • Ans. 

    Layers in a network refer to the different levels of protocols and functions that work together to transmit data.

    • Layers help in organizing and standardizing network communication

    • Each layer has specific functions and interacts with adjacent layers

    • Examples of network layers include OSI model (Physical, Data Link, Network, Transport, Session, Presentation, Application) and TCP/IP model (Link, Internet, Transport, Applicat

  • Answered by AI
  • Q2. How to find ip of system
  • Ans. 

    To find the IP address of a system, you can use the command prompt or check network settings.

    • Use the command 'ipconfig' in the command prompt to display the IP address of the system.

    • Check network settings in the system's control panel to find the IP address.

    • Use network diagnostic tools to identify the IP address of the system.

  • Answered by AI

I applied via Naukri.com and was interviewed in Jun 2021. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Basic IT related like Lan ND Wan, VPN , Active Directory , Router , Server , Strength and Weakness , Hobbies

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be Honest , Confident , Know about urself before interview , work on communication skills ND Basic IT knowledge

Service Desk Engineer Interview Questions Asked at Other Companies for Experienced

Q1. What will you do if zoom application does not open?
Q2. What is the difference between the Distribution Group and Shared ... read more
Q3. What is incident and what is service request.
Q4. What actions would you take if your system is lagging and the pri ... read more
Q5. How to solve any integratedbweb cam failure on laptop, please sta ... read more

Interview questions from similar companies

I applied via Company Website and was interviewed before Oct 2021. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Basic Aptitude with some difficult questions

Round 3 - Coding Test 

3 set of coding question were asked 1 easy ,1 medium ,1 hard

Round 4 - One-on-one 

(1 Question)

  • Q1. This was personal technical interview asking all related to my cv and the one they are looking for
Round 5 - HR 

(1 Question)

  • Q1. Basic personality questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare everything basic and from the CV and you will be good to go.Research about the company a bit that will add cherry on top.

I applied via Newspaper Ad and was interviewed before Mar 2021. There were 2 interview rounds.

Round 1 - Technical 

(2 Questions)

  • Q1. Please revise on the basics of C++ concepts. Theory should do well. Datatypes, operators, mathematical expression evaluation, functions, arrays, pointers, structures, classes etc. You may be asked to write...
  • Q2. Please revise on the object-oriented concepts of C++ langauage. Four pillars of object-oriented languages, function overloading, operator overloading, virtual functions concept explanation, polymorphism, a...
Round 2 - HR 

(4 Questions)

  • Q1. Why are you looking for a change?
  • Q2. Where do you see yourself in 5 years?
  • Q3. What are your strengths and weaknesses?
  • Q4. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - For technical interview
Please prepare well for the technical interview on C++ concepts.
Even if you are not asked to write programs during the interview, you must be able to explain well.

For HR interview
Please be honest about your expectations from the job and why you are looking for a job change.
Try to find out about the team which you are joining, whether it is permanent employment or C2H etc.
Do not ask for too much salary hike. It sets unreal expectations and lessens your chances of getting hired.
Be honest with the HR.

Interview Questionnaire 

1 Question

  • Q1. How to confidence and Communication skill

Interview Questionnaire 

1 Question

  • Q1. Tell me about yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - Very good place

I applied via LinkedIn and was interviewed before Dec 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. What's is different between c and c++
  • Ans. 

    C++ is an extension of C with object-oriented programming features.

    • C++ supports object-oriented programming while C does not.

    • C++ has classes and templates while C does not.

    • C++ has better support for function overloading and default arguments.

    • C++ has a standard library that includes many useful functions.

    • C++ allows for both procedural and object-oriented programming.

    • C++ is generally considered to be a more complex langu

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Dont show your weakness

Skills evaluated in this interview

I applied via Campus Placement and was interviewed in Oct 2020. There were 3 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. What is difference between C and C++ programming ?
  • Ans. 

    C++ is an extension of C programming language with added features like object-oriented programming.

    • C++ supports object-oriented programming while C does not.

    • C++ has classes and objects while C does not.

    • C++ has function overloading and operator overloading while C does not.

    • C++ has exception handling while C does not.

    • C++ supports namespaces while C does not.

  • Answered by AI
  • Q2. What is difference between micro-processor and micro controller ? What is 555 IC ? (Because, I am form E&C field)
  • Ans. 

    Micro-processor and micro-controller differ in their architecture and usage. 555 IC is a timer IC used in electronic circuits.

    • Micro-processor is a CPU with minimal peripherals while micro-controller has CPU, memory, and peripherals on a single chip.

    • Micro-processor is used in applications that require high processing power while micro-controller is used in embedded systems.

    • 555 IC is a timer IC that can be used in variou...

  • Answered by AI
  • Q3. How C++ makes coding easy in comparison to C programming ?
  • Ans. 

    C++ provides object-oriented programming and better memory management than C.

    • C++ supports classes and objects which makes code modular and reusable.

    • C++ has better memory management with features like constructors and destructors.

    • C++ supports function overloading and operator overloading which makes code more readable.

    • C++ has a rich library of built-in functions and data types.

    • C++ supports exception handling which makes...

  • Answered by AI
  • Q4. Questions about project mentioned.

Interview Preparation Tips

Interview preparation tips for other job seekers - Learn all about the skills mentioned in your resume.
Be confident through your interview.
Learn the basics of your stream.
Don't be too friendly with the interviewer, maintain the discipline.
Learn in depth about the projects mentioned and about their advantages.

Skills evaluated in this interview

Interview Questionnaire 

1 Question

  • Q1. About company

Interview Questionnaire 

1 Question

  • Q1. How maintain your role?

Interview Preparation Tips

Interview preparation tips for other job seekers - Focus body language

Accenture Interview FAQs

How many rounds are there in Accenture Service Desk Engineer interview for experienced candidates?
Accenture interview process for experienced candidates usually has 1 rounds. The most common rounds in the Accenture interview process for experienced candidates are Technical.
What are the top questions asked in Accenture Service Desk Engineer interview for experienced candidates?

Some of the top questions asked at the Accenture Service Desk Engineer interview for experienced candidates -

  1. How to find ip of sys...read more
  2. What are layers in Netw...read more

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Accenture Service Desk Engineer Interview Process for Experienced

based on 1 interview

Interview experience

4
  
Good
View more
Accenture Service Desk Engineer Salary
based on 191 salaries
₹1.9 L/yr - ₹5.7 L/yr
7% more than the average Service Desk Engineer Salary in India
View more details

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3.6/5

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3.9

Company culture

3.3

Promotions

3.4

Work satisfaction

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