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Accenture Senior Cloud Support Analyst Interview Questions, Process, and Tips for Experienced

Updated 7 Nov 2023

Accenture Senior Cloud Support Analyst Interview Experiences for Experienced

1 interview found

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Nov 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(6 Questions)

  • Q1. What the different types of troubleshooting you have done as a DBA?
  • Ans. 

    Types of troubleshooting as a DBA include performance tuning, backup and recovery issues, security concerns, and database connectivity problems.

    • Performance tuning - optimizing queries, indexes, and server configurations

    • Backup and recovery issues - resolving failed backups, restoring data from backups

    • Security concerns - identifying and fixing vulnerabilities, managing user permissions

    • Database connectivity problems - tro...

  • Answered by AI
  • Q2. Explain the different types of Database backups and backup strategies used in your current organisation
  • Ans. 

    Different types of database backups include full, incremental, differential, and snapshot backups.

    • Full backups: Backs up the entire database

    • Incremental backups: Backs up only the data that has changed since the last backup

    • Differential backups: Backs up all changes made since the last full backup

    • Snapshot backups: Captures the state of the database at a specific point in time

    • Backup strategies may include a combination of...

  • Answered by AI
  • Q3. Explain the process of adding a new Database in AlwaysOn
  • Ans. 

    Adding a new Database in AlwaysOn involves creating a new database, adding it to the availability group, and synchronizing it with other replicas.

    • Create a new database on the primary replica

    • Add the new database to the availability group

    • Ensure that the new database is synchronized with other replicas

    • Verify the status of the new database on all replicas

  • Answered by AI
  • Q4. Explain the SQL Server patching in a 2 node alwayson cluster.
  • Ans. 

    SQL Server patching in a 2 node alwayson cluster involves applying patches to each node separately to minimize downtime.

    • Patching should be done during a maintenance window to avoid impacting production.

    • Apply patches to the secondary node first, failover to it, then patch the primary node.

    • Ensure that all databases are synchronized and failover is successful before proceeding with patching.

    • Test the failover process and a...

  • Answered by AI
  • Q5. Explain the installation steps of SQL Server failover cluster installation
  • Ans. 

    SQL Server failover cluster installation steps

    • Prepare the Windows Server Failover Cluster (WSFC)

    • Install SQL Server on each node of the cluster

    • Configure SQL Server failover cluster instance

    • Add shared storage for the cluster

    • Test failover to ensure high availability

  • Answered by AI
  • Q6. Explain end to end process of migrating database from On-Prem to Azure Cloud IaaS server
  • Ans. 

    Migrating database from On-Prem to Azure Cloud IaaS involves planning, preparation, migration, and validation steps.

    • Assess current database environment and requirements

    • Choose appropriate Azure IaaS server size and configuration

    • Prepare data for migration, ensuring compatibility with Azure

    • Migrate data using tools like Azure Database Migration Service

    • Validate data integrity and performance post-migration

  • Answered by AI

Interview Preparation Tips

Topics to prepare for Accenture Senior Cloud Support Analyst interview:
  • AlwaysOn
  • Clustering
  • backup and restore
  • cloud migration

Skills evaluated in this interview

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Difference between AWS and Azure
  • Ans. 

    AWS and Azure are two major cloud computing platforms with differences in services, pricing, and market share.

    • AWS has a larger market share compared to Azure

    • Azure is known for its strong integration with Microsoft products

    • AWS offers a wider range of services compared to Azure

    • Azure provides hybrid cloud solutions with Azure Stack

    • Pricing models differ between AWS and Azure

  • Answered by AI
  • Q2. What are cloud concepts
  • Ans. 

    Cloud concepts refer to the fundamental ideas and principles behind cloud computing technology.

    • Cloud computing models (IaaS, PaaS, SaaS)

    • Virtualization

    • Scalability

    • Elasticity

    • On-demand self-service

    • Resource pooling

    • Metered service

    • Examples: AWS, Azure, Google Cloud

  • Answered by AI

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I was interviewed in Jul 2024.

Round 1 - Coding Test 

2 questions are there 1 is a moderate dsa question & 2nd is a SQL question

Round 2 - Technical 

(2 Questions)

  • Q1. Go concurrency?
  • Q2. Some questions about AWS
Interview experience
2
Poor
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
No response

I applied via Naukri.com and was interviewed in May 2024. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. He was asking question from Terraform in depth.

Interview Preparation Tips

Interview preparation tips for other job seekers - Please make sure that, you should have ask questions which you applied for. Now these days technical panel are asking questions which you have not mentioned in your profile and you have not worked on it.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
-

I applied via Naukri.com and was interviewed in Jan 2024. There were 2 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. The interview was simple, asked basics questions regarding Azure policy, landing zone and management groups.
Round 2 - Behavioral 

(1 Question)

  • Q1. Asked about the current project work culture
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. What is customer support help desk
  • Ans. 

    Customer support help desk is a centralized resource where customers can seek assistance with products or services.

    • Provides assistance and troubleshooting for customers

    • Handles inquiries, issues, and complaints

    • May use various communication channels such as phone, email, chat

    • Logs and tracks customer interactions for future reference

    • Works to ensure customer satisfaction and retention

  • Answered by AI
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. What is OOPS and it's pillar ?
  • Ans. 

    OOPS stands for Object-Oriented Programming System. Its pillars are Inheritance, Encapsulation, Abstraction, and Polymorphism.

    • Inheritance allows a class to inherit properties and behavior from another class.

    • Encapsulation restricts access to certain components within a class, protecting the data.

    • Abstraction hides the complex implementation details and only shows the necessary features to the outside world.

    • Polymorphism a...

  • Answered by AI
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. Questions regarding my pervious comapny
  • Q2. Questions regading azure infra and gcp
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Dec 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Technical Interview done based on my previous experience and interviewer asked questions on Backup , Os,Networking based questions.
Round 3 - HR 

(1 Question)

  • Q1. HR round is final round where they can asked basic questions on family background, individual vision and other details depends on situation

Interview Preparation Tips

Interview preparation tips for other job seekers - Always be prepared for technical round once you ace the technical round it’s good to go..

I applied via Naukri.com and was interviewed in Feb 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Technical 

(4 Questions)

  • Q1. How you provision EC2 instances, SG, etc thru Cloud Formation
  • Ans. 

    I use CloudFormation templates to provision EC2 instances and security groups.

    • Create a CloudFormation template with the necessary resources

    • Specify the instance type, AMI, and other details in the template

    • Define the security group rules in the template

    • Use the AWS CLI or console to deploy the CloudFormation stack

  • Answered by AI
  • Q2. AWS Code Commit, Lambda functions, ECS, EMR related questions
  • Q3. RDS SQL Management questions, S3 bucket policy management.
  • Q4. Code pipeline, Docker and DevOps concepts
Round 3 - Behavioral 

(1 Question)

  • Q1. About the work experience, in-depth technical questions and procedures, completed projects and relavance to the job
Round 4 - HR 

(4 Questions)

  • Q1. What are your salary expectations?
  • Q2. Share details of your previous job.
  • Q3. Why are you looking for a change?
  • Q4. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Great interview experience, fairly clear interview process

Skills evaluated in this interview

Accenture Interview FAQs

How many rounds are there in Accenture Senior Cloud Support Analyst interview for experienced candidates?
Accenture interview process for experienced candidates usually has 2 rounds. The most common rounds in the Accenture interview process for experienced candidates are Resume Shortlist and Technical.
What are the top questions asked in Accenture Senior Cloud Support Analyst interview for experienced candidates?

Some of the top questions asked at the Accenture Senior Cloud Support Analyst interview for experienced candidates -

  1. What the different types of troubleshooting you have done as a D...read more
  2. Explain the different types of Database backups and backup strategies used in y...read more
  3. Explain the SQL Server patching in a 2 node alwayson clust...read more

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Accenture Senior Cloud Support Analyst Salary
based on 252 salaries
₹7.2 L/yr - ₹17 L/yr
12% more than the average Senior Cloud Support Analyst Salary in India
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Accenture Senior Cloud Support Analyst Reviews and Ratings

based on 13 reviews

3.9/5

Rating in categories

4.0

Skill development

3.3

Work-Life balance

3.9

Salary & Benefits

3.7

Job Security

3.6

Company culture

3.1

Promotions/Appraisal

3.6

Work Satisfaction

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