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Accenture Senior Cloud Support Analyst Interview Questions, Process, and Tips
Accenture Senior Cloud Support Analyst Interview Experiences
1 interview found
Deepam Ghosh
Selected
I applied via Naukri.com and was interviewed before Nov 2022. There were 2 interview rounds.
(6 Questions)
- Q1. What the different types of troubleshooting you have done as a DBA?
- Ans.
Types of troubleshooting as a DBA include performance tuning, backup and recovery issues, security concerns, and database connectivity problems.
Performance tuning - optimizing queries, indexes, and server configurations
Backup and recovery issues - resolving failed backups, restoring data from backups
Security concerns - identifying and fixing vulnerabilities, managing user permissions
Database connectivity problems - tro...
- Q2. Explain the different types of Database backups and backup strategies used in your current organisation
- Ans.
Different types of database backups include full, incremental, differential, and snapshot backups.
Full backups: Backs up the entire database
Incremental backups: Backs up only the data that has changed since the last backup
Differential backups: Backs up all changes made since the last full backup
Snapshot backups: Captures the state of the database at a specific point in time
Backup strategies may include a combination of...
- Q3. Explain the process of adding a new Database in AlwaysOn
- Ans.
Adding a new Database in AlwaysOn involves creating a new database, adding it to the availability group, and synchronizing it with other replicas.
Create a new database on the primary replica
Add the new database to the availability group
Ensure that the new database is synchronized with other replicas
Verify the status of the new database on all replicas
- Q4. Explain the SQL Server patching in a 2 node alwayson cluster.
- Ans.
SQL Server patching in a 2 node alwayson cluster involves applying patches to each node separately to minimize downtime.
Patching should be done during a maintenance window to avoid impacting production.
Apply patches to the secondary node first, failover to it, then patch the primary node.
Ensure that all databases are synchronized and failover is successful before proceeding with patching.
Test the failover process and a...
- Q5. Explain the installation steps of SQL Server failover cluster installation
- Ans.
SQL Server failover cluster installation steps
Prepare the Windows Server Failover Cluster (WSFC)
Install SQL Server on each node of the cluster
Configure SQL Server failover cluster instance
Add shared storage for the cluster
Test failover to ensure high availability
- Q6. Explain end to end process of migrating database from On-Prem to Azure Cloud IaaS server
- Ans.
Migrating database from On-Prem to Azure Cloud IaaS involves planning, preparation, migration, and validation steps.
Assess current database environment and requirements
Choose appropriate Azure IaaS server size and configuration
Prepare data for migration, ensuring compatibility with Azure
Migrate data using tools like Azure Database Migration Service
Validate data integrity and performance post-migration
Interview Preparation Tips
- AlwaysOn
- Clustering
- backup and restore
- cloud migration
Skills evaluated in this interview
Interview questions from similar companies
(2 Questions)
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(2 Questions)
- Q1. What is Fastconnect and IPsec tunnels in OCI
- Ans.
Fastconnect and IPsec tunnels are networking solutions in OCI for secure and reliable connectivity.
Fastconnect provides a private connection between on-premises network and OCI without going through the public internet.
IPsec tunnels create secure communication channels over the public internet between on-premises network and OCI.
Both Fastconnect and IPsec tunnels ensure data privacy, integrity, and availability for net...
- Q2. How to enabled audit logs inOCI
- Ans.
Enable audit logs in OCI for monitoring and compliance purposes.
Navigate to the OCI Console and select the compartment you want to enable audit logs for.
Go to 'Audit' under 'Identity' and click on 'Create Configuration'.
Choose the services you want to audit, set the log retention period, and specify the log object storage bucket.
Review and create the configuration to start logging audit events.
Monitor the audit logs in...
(2 Questions)
- Q1. What is file storage
- Ans.
File storage is a method of storing and organizing digital files in a structured manner.
File storage involves saving data in a structured format for easy retrieval and management
It can be done locally on a computer or on a network server
Examples include saving documents, images, videos, and other digital files on a computer's hard drive or in cloud storage services like Google Drive or Dropbox
- Q2. What is alarm definition and event rules in OCI
- Ans.
Alarm definition and event rules in OCI are used to monitor and manage resources based on predefined conditions.
Alarm definitions specify the conditions under which an alarm is triggered in OCI Monitoring service
Event rules define actions to be taken when specific events occur in OCI Events service
Both are essential for proactive monitoring and management of resources in OCI
Skills evaluated in this interview
I was interviewed in Jul 2024.
2 questions are there 1 is a moderate dsa question & 2nd is a SQL question
(2 Questions)
- Q1. Go concurrency?
- Q2. Some questions about AWS
Selected
I applied via Walk-in and was interviewed in Feb 2024. There were 3 interview rounds.
(1 Question)
- Q1. Tell me about your self
- Ans.
Experienced Senior Cloud Engineer with a strong background in designing and implementing cloud solutions.
Over 8 years of experience in cloud computing
Proficient in AWS, Azure, and Google Cloud Platform
Designed and implemented scalable and secure cloud architectures
Strong background in automation and DevOps practices
Certified in AWS Solutions Architect and Azure Administrator
(1 Question)
- Q1. Discussion on managerial skill
(1 Question)
- Q1. Salary negotioation
Selected
I applied via Naukri.com and was interviewed in Jan 2024. There were 2 interview rounds.
(1 Question)
- Q1. Simple interview asked basics on the Azure policy, landing zone, management groups.
(1 Question)
- Q1. Asked about the current project related
Ravi Kumar
I applied via Naukri.com and was interviewed in May 2024. There was 1 interview round.
(1 Question)
- Q1. He was asking question from Terraform in depth.
Interview Preparation Tips
Cloud Support Engineer Interview Questions & Answers
Cognizant
Shibendra Banerjee
posted on 22 Jul 2024
(2 Questions)
- Q1. Tell me about yourself
- Q2. What is customer support help desk
- Ans.
Customer support help desk is a centralized resource where customers can seek assistance with products or services.
Provides assistance and troubleshooting for customers
Handles inquiries, issues, and complaints
May use various communication channels such as phone, email, chat
Logs and tracks customer interactions for future reference
Works to ensure customer satisfaction and retention
Selected
I applied via SHL and was interviewed in Sep 2023. There were 3 interview rounds.
Basic aptitude questions were asked on partnerships, time and work, directions, speed and time.
The coding exam was easy, as I have provided with an stack based questions and it was easy to solve. It was an hybrid exam with interview aside.
Interview Preparation Tips
(1 Question)
- Q1. How to create vpc
- Ans.
Creating a VPC involves defining a virtual network in the cloud environment.
Access the cloud provider's console or API
Define the IP address range for the VPC
Create subnets within the VPC
Configure route tables and internet gateways
Associate resources with the VPC
Interview Preparation Tips
Skills evaluated in this interview
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