Accenture Salesforce Tester Interview Questions and Answers

CRM in Salesforce stands for Customer Relationship Management, a system for managing interactions with current and potential customers.

• CRM in Salesforce helps businesses track customer interactions and manage sales leads.

• It allows companies to store customer information, track sales activities, and automate marketing campaigns.

• Salesforce CRM includes features like lead management, opportunity tracking, and customer ser...read more

Objects are data structures in Salesforce that represent a real-world entity, with fields to store data and methods to perform actions.

• Objects are used to store and organize data in Salesforce.

• Each object has fields to store specific types of data.

• Objects can have relationships with other objects, such as lookup or master-detail relationships.

• Examples of objects in Salesforce include Account, Contact, Opportunity, and

Force.com is a platform for building custom business applications, while Salesforce.com is a CRM software as a service.

• Force.com is a platform for building custom applications and automating business processes.

• Salesforce.com is a CRM software as a service that helps businesses manage customer relationships and sales.

• Force.com allows developers to create custom apps using Salesforce's infrastructure and tools.

• Salesforce...read more

Agile methodology is a project management approach that emphasizes flexibility, collaboration, and incremental progress.

• Iterative approach to software development

• Emphasizes collaboration between cross-functional teams

• Prioritizes customer feedback and adaptability

• Frequent delivery of working software

• Scrum and Kanban are popular frameworks within Agile

Flows can be invoked using other flows and Apex. Apex classes can be invoked from a flow by using invocable methods and passing variables as input parameters.

• To invoke a flow from another flow, use the 'Launch Flow' element in the Flow Designer.

• To invoke an Apex class from a flow, create an invocable method in the Apex class and annotate it with @InvocableMethod.

• Pass variables from a flow to an Apex class by defining i...read more

Master-detail relationship on Contact as child object is not allowed due to data integrity concerns.

• Contact is a standard object and cannot be a child object in a master-detail relationship

• Master-detail relationships require the child object to have a lookup to the parent object

• Contacts are often used as the primary object in many relationships, making it unsuitable as a child object

Child to parent communication in LWC allows a child component to communicate with its parent component.

• Child components can dispatch custom events to communicate with parent components.

• Parent components can listen for these custom events and handle them accordingly.

• This communication pattern helps in passing data and triggering actions between components.

Write triggers to update user email from contact emails

• Create a trigger on the User object

• Query for related Contact records

• Update User email field with Contact email

LWC ensures data refresh by using Lightning Data Service and @wire decorator.

• LWC uses Lightning Data Service to ensure data refresh without needing to write Apex code.

• The @wire decorator in LWC allows for declarative data binding and automatic refresh when data changes.

• LWC components can also manually refresh data using imperative Apex calls or by calling the refreshApex() method.

Life Cycle hooks in LWC are methods that allow you to interact with the component at specific stages of its lifecycle.

• There are four main life cycle hooks in LWC: connectedCallback, disconnectedCallback, renderedCallback, and errorCallback.

• connectedCallback is called when a component is inserted into the DOM.

• disconnectedCallback is called when a component is removed from the DOM.

• renderedCallback is called after the com...read more

There are multiple ways to communicate between components in Salesforce, including using events, public properties, and Apex methods.

• Using events to communicate between components

• Passing data through public properties

• Invoking Apex methods to share data

Lifecycle hooks in LWC are methods that allow developers to interact with the component lifecycle at specific points.

• Lifecycle hooks include connectedCallback, disconnectedCallback, renderedCallback, errorCallback, and others.

• connectedCallback is called when a component is inserted into the DOM.

• disconnectedCallback is called when a component is removed from the DOM.

• renderedCallback is called after the component's templ...read more

Security model refers to the framework that controls access to data within a system.

• Defines who can access what data

• Includes roles, profiles, and permissions

• Ensures data integrity and confidentiality

• Can be customized to meet specific security requirements

Child to parent communication can be achieved in Salesforce using lookup relationships or formula fields.

• Create a lookup relationship field on the child object that references the parent object

• Use formula fields to display parent information on the child record

• Utilize cross-object formulas to display parent fields on related lists or reports

Asynchronous apex refers to code that runs in the background without user interaction.

• Asynchronous apex is used for long-running processes that do not need to be completed immediately.

• It allows for better performance by not blocking the user interface.

• Examples include batch apex, future methods, and queueable apex.