NTT Data Salesforce Tester Interview Questions and Answers

Q1. What is CRM in salesforce
Ans. 
CRM in Salesforce stands for Customer Relationship Management, a system for managing interactions with current and potential customers.
• CRM in Salesforce helps businesses track customer interactions and manage sales leads.

• It allows companies to store customer information, track sales activities, and automate marketing campaigns.

• Salesforce CRM includes features like lead management, opportunity tracking, and customer ser...read more
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Q2. What are objects
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Objects are data structures in Salesforce that represent a real-world entity, with fields to store data and methods to perform actions.
• Objects are used to store and organize data in Salesforce.

• Each object has fields to store specific types of data.

• Objects can have relationships with other objects, such as lookup or master-detail relationships.

• Examples of objects in Salesforce include Account, Contact, Opportunity, and
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Q3. Diff between force.com and salesforce.com
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Force.com is a platform for building custom business applications, while Salesforce.com is a CRM software as a service.
• Force.com is a platform for building custom applications and automating business processes.

• Salesforce.com is a CRM software as a service that helps businesses manage customer relationships and sales.

• Force.com allows developers to create custom apps using Salesforce's infrastructure and tools.

• Salesforce...read more
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Q1. What is Agile methodology
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Agile methodology is a project management approach that emphasizes flexibility, collaboration, and incremental progress.
• Iterative approach to software development

• Emphasizes collaboration between cross-functional teams

• Prioritizes customer feedback and adaptability

• Frequent delivery of working software

• Scrum and Kanban are popular frameworks within Agile
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Q2. What is Scrum retrospective
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Q1. NA explained below
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Q2. NA explained below1
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Q1. Project related questions
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Q2. Flows, lwc, sharing, cdc, exp cloud
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Q1. Lookup and masterdetail
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Q2. Owd and profile level permission
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Q3. Write a trigger
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A trigger is a piece of code that is executed before or after a record is inserted, updated, or deleted in Salesforce.
• Triggers are written in Apex and are used to perform custom actions on records.

• Triggers can be executed before or after a record is inserted, updated, or deleted.

• Triggers can be used to enforce validation rules, update related records, or perform other custom logic.
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Q4. LWC lifecycle hooks
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Q5. LWC decorators and uses
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LWC decorators are used to add metadata to class fields or methods. '@api' is used to expose a public property or method.
• LWC decorators are used to enhance the functionality of Lightning web components.

• '@api' decorator is used to expose a public property or method that can be accessed by parent components.

• Other decorators like '@track', '@wire', '@api get', '@api set' are also commonly used in LWC development.
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Q1. Resume shortlist
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Q1. Decorators in lwc
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Decorators in LWC are a way to enhance the functionality of a component by adding metadata and modifying behavior.
• Decorators are used to modify the behavior of properties, methods, and getters/setters in LWC.

• They are defined using the @ symbol followed by the decorator name.

• Some commonly used decorators in LWC are @api, @track, @wire, and @track.

• The @api decorator allows a property to be accessed by parent components.

• T...read more
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Q2. User need to choose the profile before login to salesforce
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Q3. How manual sharing works and how to see manually shared rercords
Ans. 
Manual sharing allows users to manually grant access to records. To see manually shared records, use the 'Sharing' button on the record detail page.
• Manual sharing is a feature in Salesforce that allows users to manually grant access to records.

• It is useful when users need to share specific records with other users or groups.

• To manually share a record, users can click on the 'Sharing' button on the record detail page.

• Fr...read more
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Q4. Write trigger on opportunity to sum of total opps and populate on account sumofopps field
Ans. 
Write a trigger on Opportunity to calculate the sum of total opportunities and populate it on the Account's 'SumOfOpps' field.
• Create a trigger on the Opportunity object

• Use an aggregate query to calculate the sum of the 'Amount' field on all related Opportunities

• Update the 'SumOfOpps' field on the related Account with the calculated sum
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Q1. Write trigger , there are 3 objects, a is parent, b child, c is grand child, when grand child updated update grand child desc on a object desc
Ans. 
Write a trigger to update the description field on the parent object when the grandchild object is updated.
• Create a trigger on the grandchild object

• Use a SOQL query to retrieve the parent object

• Update the description field on the parent object with the grandchild's description
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Q1. APex Trigger, Security, LWC, Asynchronous apex
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20 mins for 30 ques were there.

1) Trigger to update custom field totalamount__c on account object when opportunity record is updated or inserted . account.totalamount_c is sum of amount value of related opportunity .

2) write apex code to remove duplicate string from array of string .

Q1. Apex trigger, SOQL, security model, integration, lwc
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Q2. Lms, flow, asynchronous apex
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