Salesforce Business Analyst
Salesforce Business Analyst Interview Questions and Answers
Q1. How do you identify if the automation failed is Apex error
Check debug logs for Apex error messages
Review debug logs to identify any Apex error messages
Check the error message for the line number and class name
Use the Developer Console to view the debug logs
Consider implementing error handling and notifications for Apex errors
Q2. How many types of notifications options does Salesforce profile and In order to avoid a user to bombard notifications, what is a work-around you prefer
Salesforce profile has 3 types of notifications. A work-around to avoid bombardment is to customize notification settings.
Salesforce profile has 3 types of notifications: In-App, Email, and Chatter
To avoid bombardment, customize notification settings based on user preferences
For example, users can choose to receive notifications only for important events or from specific groups
Another work-around is to use automation tools like Process Builder to limit the number of notificat...read more
Q3. How do you prefer to do testing for any business use cases
I prefer to do testing by creating test cases based on the business requirements and executing them systematically.
Create test cases based on business requirements
Execute test cases systematically
Use automation tools for repetitive tests
Perform regression testing after changes
Collaborate with stakeholders for feedback
Q4. Difference between workflow, process builder and flows
Workflow, Process Builder, and Flows are automation tools in Salesforce, but differ in their capabilities and use cases.
Workflow is a simple automation tool that allows you to automate standard internal procedures and processes to save time and ensure consistency.
Process Builder is a more advanced automation tool that allows you to create complex, multi-step processes with advanced logic and branching.
Flows are similar to Process Builder, but are designed to be more user-frie...read more
Q5. Difference between profile, permission set
Profiles define a user's access to objects and fields, while permission sets grant additional permissions to users.
Profiles are assigned to users and define their access to objects and fields.
Permission sets are used to grant additional permissions to users beyond their profile.
Profiles are used to control access to standard objects, while permission sets are used for custom objects.
Multiple permission sets can be assigned to a user, but only one profile can be assigned.
Profi...read more
Q6. Sequence of execution in Salesforce
Sequence of execution in Salesforce determines the order in which various operations are executed.
Triggers
Validation rules
Before triggers
Custom validation
After triggers
Assignment rules
Auto-response rules
Workflow rules
Escalation rules
Processes
Post-commit logic
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Q7. Ways of sharing record
Ways to share records in Salesforce
Sharing rules
Manual sharing
Role hierarchy
Public groups
Team sharing
Apex sharing
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