10+ Salesforce Administrator and Developer Interview Questions and Answers

Salesforce Admin focuses on configuration and maintenance, while Developer focuses on customization and coding.

• Admins focus on configuring and maintaining Salesforce orgs, such as setting up user permissions and creating workflows.

• Developers focus on customizing Salesforce orgs through coding, such as creating custom objects and integrations.

• Admins require declarative skills like point-and-click configuration, while Developers require coding skills like Apex and Visualforce.

• A...read more

Salesforce provides security through various features like user authentication, access control, data encryption, and monitoring.

• Salesforce uses multi-factor authentication to ensure secure user access.

• Access control is provided through roles, profiles, and permission sets.

• Data encryption is used to protect data at rest and in transit.

• Salesforce also offers monitoring and auditing features to track user activity and detect any suspicious behavior.

• Salesforce is compliant with v...read more

Child to parent communication can be achieved in Salesforce using lookup relationships or formula fields.

• Create a lookup relationship field on the child object that references the parent object

• Use formula fields to display parent information on the child record

• Utilize cross-object formulas to display parent fields on related lists or reports

Production refers to the live environment where the actual business operations take place.

• Production is the final stage in the software development lifecycle.

• It is the environment where the software or application is deployed for actual use by end-users.

• In Salesforce, production refers to the live instance where the organization's data and customizations are stored.

• Changes made in production directly impact the live system and should be carefully tested and controlled.

• Example...read more

Salesforce service modules are pre-built functionalities that can be easily integrated into Salesforce to enhance its capabilities.

• Service Cloud module for customer service management

• Sales Cloud module for sales automation

• Marketing Cloud module for marketing automation

• Community Cloud module for building online communities

• Analytics Cloud module for data analysis and visualization

Permission sets in Salesforce are used to grant specific permissions and access settings to users without changing their profiles.

• Permission sets are used to extend user's functional access without changing their profiles.

• They can be assigned to users or groups of users.

• Permission sets can include permissions, field permissions, and login hours.

• They are useful for granting temporary access or specific permissions to users.

• Example: A permission set can be created to allow cert...read more

CRM tool is a software used to manage customer relationships, interactions, and data.

• CRM stands for Customer Relationship Management

• Helps businesses track customer interactions, sales, and marketing efforts

• Improves customer satisfaction and retention

• Examples: Salesforce, HubSpot, Zoho CRM

Data Loader is a tool provided by Salesforce for importing, exporting, and deleting data in Salesforce.

• Data Loader is a client application used to import, export, and delete data in Salesforce.

• It supports various operations like insert, update, upsert, delete, and export.

• Data Loader can process large volumes of data, making it efficient for data management tasks.

• It can be scheduled to run at specific times to automate data loading processes.

• Example: Using Data Loader to impor...read more

A sandbox is a copy of a production environment used for testing and development purposes.

• Sandbox is used to test new features, configurations, and code changes without affecting the production environment.

• It allows developers and administrators to experiment and make changes safely.

• There are different types of sandboxes such as Developer, Developer Pro, Partial, and Full.

• Changes made in a sandbox can be deployed to the production environment once tested and approved.

Lifecycle hooks in LWC are methods that allow developers to interact with the component lifecycle at specific points.

• Lifecycle hooks include connectedCallback, disconnectedCallback, renderedCallback, errorCallback, and others.

• connectedCallback is called when a component is inserted into the DOM.

• disconnectedCallback is called when a component is removed from the DOM.

• renderedCallback is called after the component's template has been rendered.

• errorCallback is called when an erro...read more

Security model refers to the framework that controls access to data within a system.

• Defines who can access what data

• Includes roles, profiles, and permissions

• Ensures data integrity and confidentiality

• Can be customized to meet specific security requirements

Java OOP's concept focuses on creating classes and objects to model real-world entities.

• OOP stands for Object-Oriented Programming

• Key concepts include classes, objects, inheritance, polymorphism, and encapsulation

• Classes are blueprints for objects, defining attributes and behaviors

• Objects are instances of classes, representing specific entities

• Inheritance allows classes to inherit attributes and behaviors from parent classes

• Polymorphism enables objects to be treated as instan...read more