Accenture
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I applied via Approached by Company and was interviewed in Dec 2024. There was 1 interview round.
Key aspects of incident management include preparation, response, recovery, and communication.
Preparation involves creating a plan, identifying potential risks, and training staff.
Response includes activating the plan, assessing the situation, and implementing necessary actions.
Recovery focuses on restoring operations, evaluating the response, and making improvements for the future.
Communication is crucial throughout t...
SLA timeline and steps during a Severity 1 issue in Critical Incident Management
SLA timeline for Severity 1 issues is typically immediate response within minutes
Steps include immediate notification of key stakeholders, escalation to senior management, and continuous updates until resolution
Priority focus on restoring service as quickly as possible to minimize impact on users
Regular communication with affected parties t
I applied via Naukri.com and was interviewed before Mar 2022. There were 4 interview rounds.
I have worked as a Critical Incident Manager, handling various high-stress situations and ensuring effective resolution.
Managed critical incidents and emergencies, coordinating response efforts and ensuring timely resolution
Developed and implemented incident response plans to minimize impact and ensure business continuity
Collaborated with cross-functional teams, including IT, security, and operations, to address incide...
I applied via Walk-in and was interviewed before Jul 2021. There was 1 interview round.
I applied via Campus Placement and was interviewed before Jan 2021. There were 2 interview rounds.
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