Accenture Cloud Support Analyst Interview Questions and Answers

Q1. What is Fastconnect and IPsec tunnels in OCI
Ans. 
Fastconnect and IPsec tunnels are networking solutions in OCI for secure and reliable connectivity.
• Fastconnect provides a private connection between on-premises network and OCI without going through the public internet.

• IPsec tunnels create secure communication channels over the public internet between on-premises network and OCI.

• Both Fastconnect and IPsec tunnels ensure data privacy, integrity, and availability for net...read more
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Q2. How to enabled audit logs inOCI
Ans. 
Enable audit logs in OCI for monitoring and compliance purposes.
• Navigate to the OCI Console and select the compartment you want to enable audit logs for.

• Go to 'Audit' under 'Identity' and click on 'Create Configuration'.

• Choose the services you want to audit, set the log retention period, and specify the log object storage bucket.

• Review and create the configuration to start logging audit events.

• Monitor the audit logs in...read more
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Q1. What is file storage
Ans. 
File storage is a method of storing and organizing digital files in a structured manner.
• File storage involves saving data in a structured format for easy retrieval and management

• It can be done locally on a computer or on a network server

• Examples include saving documents, images, videos, and other digital files on a computer's hard drive or in cloud storage services like Google Drive or Dropbox
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Q2. What is alarm definition and event rules in OCI
Ans. 
Alarm definition and event rules in OCI are used to monitor and manage resources based on predefined conditions.
• Alarm definitions specify the conditions under which an alarm is triggered in OCI Monitoring service

• Event rules define actions to be taken when specific events occur in OCI Events service

• Both are essential for proactive monitoring and management of resources in OCI
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Q1. Tell me about your self
Ans. 
Experienced Senior Cloud Engineer with a strong background in designing and implementing cloud solutions.
• Over 8 years of experience in cloud computing

• Proficient in AWS, Azure, and Google Cloud Platform

• Designed and implemented scalable and secure cloud architectures

• Strong background in automation and DevOps practices

• Certified in AWS Solutions Architect and Azure Administrator
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Q1. Discussion on managerial skill
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Q1. Salary negotioation
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Q1. Simple interview asked basics on the Azure policy, landing zone, management groups.
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Q1. Asked about the current project related
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Q1. He was asking question from Terraform in depth.
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Asked questions on data structures and algorithms - Strings, arrays and sorting.

Q1. Questions related to last project that I worked.
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Q2. Other project scenario based questions.
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Q1. Tell me about yourself
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Q2. What is customer support help desk
Ans. 
Customer support help desk is a centralized resource where customers can seek assistance with products or services.
• Provides assistance and troubleshooting for customers

• Handles inquiries, issues, and complaints

• May use various communication channels such as phone, email, chat

• Logs and tracks customer interactions for future reference

• Works to ensure customer satisfaction and retention
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Basic aptitude questions were asked on partnerships, time and work, directions, speed and time.

The coding exam was easy, as I have provided with an stack based questions and it was easy to solve. It was an hybrid exam with interview aside.