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[24]7 Innovation Labs

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3.2

based on 12 Reviews

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[24]7 Innovation Labs Customer Care Associate Interview Questions and Answers

Updated 22 Apr 2024

[24]7 Innovation Labs Customer Care Associate Interview Experiences

1 interview found

Customer Care Associate Interview Questions & Answers

user image Anonymous

posted on 22 Apr 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Mar 2024.

Round 1 - HR 

(3 Questions)

  • Q1. Tell me about your self
    • Add your answer
  • Q2. College days experience
    • Add your answer
  • Q3. Tell me our company
    • Add your answer

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Interview questions from similar companies

Customer Care Associate Interview Questions & Answers

24/7 Customer user image Anonymous

posted on 23 May 2022

I applied via Referral and was interviewed in Nov 2021. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Customer care helpline number call now 0XXXXX
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Customer care helpline number call now 0XXXXX

Customer Service Executive Interview Questions & Answers

Automatic Data Processing (ADP) user image Anonymous

posted on 23 Oct 2024

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-

I applied via Job Portal

Round 1 - One-on-one 

(1 Question)

  • Q1. Talk about yourself and what do you know about the organisation (ADP)
    • Add your answer

Interview Preparation Tips

Topics to prepare for Automatic Data Processing (ADP) Customer Service Executive interview:
  • Finance Related questions
  • About the organisation
  • About your stability
  • Why do you wish to work with ADP

Customer Care Executive Interview Questions & Answers

Atlassian user image Anonymous

posted on 4 Jun 2023

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. How can you handeling the customer
  • Ans. 

    Handling customers involves active listening, empathy, problem-solving, and effective communication.

    • Listen actively to understand the customer's concerns

    • Show empathy and understanding towards the customer's situation

    • Offer solutions or alternatives to resolve the issue

    • Communicate clearly and effectively to ensure the customer's needs are met

    • Follow up to ensure customer satisfaction

    • Answered by AI
    View 1 more answer
  • Q2. Where do u see after 5years?
    • Add your answer
  • Q3. To grow more in my past life & want tp be a good positions
    • Add your answer

Customer Service Associate Interview Questions & Answers

Amdocs user image Anonymous

posted on 12 Dec 2022

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(5 Questions)

  • Q1. Tell me something about yourself.
    • Add your answer
  • Q2. Do you know about our company
    • Add your answer
  • Q3. What you can do when you have 24 hours of free
    • Add your answer
  • Q4. What are your hobbies
    • Add your answer
  • Q5. Do u have any questions for me
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be relax at the time of the interview afterall hr is also a human.

Customer Service Executive Interview Questions & Answers

24/7 Customer user image Anonymous

posted on 27 Nov 2021

I applied via Recruitment Consultant and was interviewed in Jun 2021. There were 5 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Introduction and some technical questions
    • Add your answer
  • Q2. Answered all their questions in a proper manner and with fluency in English
    • Add your answer
  • Q3. After the completion of my Oops round they told me that I will receive further information from HR team as they said I waited but now it's been more than 15days but none of the HR team members contacted me...
    • Add your answer
  • Q4. If I was rejected then why they didn't tell me that I was rejected ? Why did they say that I will get a call when I was rejected ?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - I had a worst experience in this interview. On the first day I felt that it's a great company and will offer the job to the right and capable person but no they support their reference person only the one who scored less versant score that person got selected but not us who got equivalent to qualifying score. I'm really feeling bad for those all who attended the interview and got rejected just because they didn't had a reference from office employee

Customer Service Executive Interview Questions & Answers

Automatic Data Processing (ADP) user image Anonymous

posted on 6 Sep 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I was interviewed in Mar 2023.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me about yourself
  • Ans. Share details from the begining but keep your answers crisp and short
    • Answered Anonymously
    Add your answer
  • Q2. When can you join?
  • Ans. If you're not working buy sometime to research more about the company and take a small vacation/break before joining ning any company
    • Answered Anonymously
    Add your answer
Round 3 - One-on-one 

(2 Questions)

  • Q1. Work experience and skills
    • Add your answer
  • Q2. In this round you will be grilled so be prepared beforehand. Don't worry if you make a mistake you'll be given couple of chances but don't assume you've been selected
    • Add your answer
Round 4 - One-on-one 

(2 Questions)

  • Q1. Brief about yourself
    • Add your answer
  • Q2. Emphasize only on your work experience and family background. Tell them what you've achieved and learnt from the previous organisation and don't say negatives. Don't be too optimistic as well try and be ne...
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Go through my above shared Q and A details and read carefully what's written

Customer Service Associate Interview Questions & Answers

24/7 Customer user image Anonymous

posted on 27 Dec 2021

I applied via Recruitment Consultant and was interviewed in Jun 2021. There were 5 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Reason for choosing BPO
    • Add your answer
  • Q2. Why do you choose 24/7
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - I suggest to be bold not to get tension while answering the questions and better to be fluent in English

Customer Care Executive Interview Questions & Answers

Automatic Data Processing (ADP) user image Anonymous

posted on 15 Jun 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Jan 2023. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Basic screening Asked about my personal life and experience and why did you want to join adp. Why did you switch different organisations. And what is the package your expecting. Spoke about the work cultur...
    • Add your answer
Round 3 - Communication test  

(1 Question)

  • Q1. It was a computer test getting to know about your com skill
    • Add your answer
Round 4 - One-on-one 

(1 Question)

  • Q1. With one of the manager It is the same again asked about personal life , experience and why did you switch to different organisations And was mainly checking on stability. Asked me situations in case if ...
    • Add your answer
Round 5 - One-on-one 

(1 Question)

  • Q1. This was the last round , this was sort of a friendly session and asked me how do you pass your time when your at home And asked one question if ask your friend what is anil Tell me one statement what a...
    • Add your answer

Customer Service Associate Interview Questions & Answers

24/7 Customer user image Anonymous

posted on 4 May 2021

I applied via Recruitment Consultant and was interviewed in Apr 2021. There were 5 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Speak about yourself
    • Add your answer
  • Q2. Speak about your best summer vacation.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - communicate or speak as much as you can.
More about working at [24]7 Innovation Labs

[24]7 Innovation Labs Interview FAQs

How many rounds are there in [24]7 Innovation Labs Customer Care Associate interview?
[24]7 Innovation Labs interview process usually has 1 rounds. The most common rounds in the [24]7 Innovation Labs interview process are HR.

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[24]7 Innovation Labs Customer Care Associate Interview Process

based on 1 interview

Interview experience

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