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[24]7 Innovation Labs Non Voice Customer Care Executive Interview Questions and Answers

Updated 15 Jul 2023

1 interview found

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Interview experience
3
Average
Difficulty level
-
Duration
-
Result
-

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

HR Round (1 Question)

  • Q1. Introduce your self and tell somthing about you
3

Aptitude Test Round

Online assessment round through a destop

4

One-on-one Round (1 Question)

  • Q1. Skills typing test tell Somthing about you

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Dec 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

One-on-one Round (2 Questions)

  • Q1. What is bpo? Tell me
  • Q2. Why do want choose this company

Interview Preparation Tips

Topics to prepare for 24/7 Customer Non Voice Customer Care Executive interview:
  • Cricketer
Interview preparation tips for other job seekers - First of all Thank u for wonderful opportunity Sir, i utilized my job
Interview experience
1
Bad
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Dec 2024.

2 Interview Rounds

1

Aptitude Test Round

Inquiring about salary expectations will likely lead to an offer that does not exceed 30%, with 12% as a variable amount allocated for a performance bonus, which you may never receive, based on the rationale that your experience is not relevant, despite having a background in a related field such as voice processing. Additionally, do not anticipate clear job descriptions, as the company's approach is broad and diplomatic, reflecting a lack of transparency.

2

HR Round (2 Questions)

  • Q1. Tell me about yourself.
  • Q2. Questions which are not relevant or the process and work criteria they are not aware of from previous job role,and if you have number or percentage in your resu...read more

Interview Preparation Tips

Interview preparation tips for other job seekers - ADP should assess the behavior and approach of its hiring team, particularly the HIRING MANAGER conducting interviews. It's unprofessional when managers, sitting behind the camera, display an attitude suggesting they possess complete knowledge of every company and its working concepts. This not only reflects IRRELEVANCE but also undermines the credibility of the hiring process. Additionally, behaviors such as sarcastic smiles when a candidate fumbles demonstrate UNETHICAL and critical conduct. Judging candidates solely based on a two-page resume further highlights a FLAWED approach, which can negatively impact the company’s REPUTATION and VALUES.

The unfortunate reality is that even while working with INTERNATIONAL BRANDS and COMPANIES, people (HR AND UPPER-LEVEL MANAGEMENT) still exhibit an INDIAN NARROW and DOMINATING MINDSET, which is very disappointing. They ask us to THINK OUT OF THE BOX but are unwilling to be BROAD-MINDED themselves, continuing to judge people solely on the basis of a two-page resume.
Interview experience
4
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Oct 2023.

4 Interview Rounds

1

HR Round (2 Questions)

  • Q1. Give an Introduction
  • Q2. Talk about your resume
2

HR Round (1 Question)

  • Q1. Tell me about one certain topics. They will check your fluency in English.
3

Technical Round (2 Questions)

  • Q1. Write & Answer some grammatical questions. Which was online.
  • Q2. There were 2-3 questions about their process. You have to chat with bots. 3 randomly chats bots. Those bots will acts as real customers and interact with you. Y...read more
4

Operational Round (1 Question)

  • Q1. Operational round

Interview Preparation Tips

Interview preparation tips for other job seekers - There’s an age criteria that I should mention. only for 18+ to 35 yo maximum. Don’t go if you are over age. Lastly, there are 4 rounds. HR, HR2, assessment & Ops round. These rounds are moderate. Freshers salary is below par. 14k take home. Without cab 17k.
Interview experience
5
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed in Jun 2024.

3 Interview Rounds

1

Aptitude Test Round

It was basically verbal assessment

2

Group Discussion Round

They give you spot topic

3

HR Round (2 Questions)

  • Q1. Self introduction
  • Q2. Some basic technical questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Great and friendly interview
Interview experience
5
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Aug 2023.

3 Interview Rounds

1

HR Round (1 Question)

  • Q1. Tell me about yourself? Speak about a topic atleast 2 mins?
2

Aptitude Test Round

The test is all about English grammar

3

One-on-one Round (1 Question)

  • Q1. What do you know about customer service?
Interview experience
3
Average
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Aug 2023.

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

HR Round (1 Question)

  • Q1. Self introduction Women empowerment
3

Assignment Round

Computer mutiple choice

4

HR Round (1 Question)

  • Q1. What do you know about our company Why should we hire you
Interview experience
4
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Dec 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2

One-on-one Round (2 Questions)

  • Q1. What is bpo? Tell me
  • Q2. Why do want choose this company

Interview Preparation Tips

Topics to prepare for 24/7 Customer Non Voice Customer Care Executive interview:
  • Cricketer
Interview preparation tips for other job seekers - First of all Thank u for wonderful opportunity Sir, i utilized my job
Interview experience
5
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Not Selected

I applied via Referral and was interviewed in Dec 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
2

Assignment Round

Online assignment maths questions and like dislike questions and satisfy questions

3

HR Round (2 Questions)

  • Q1. Introduce yourself ? should we here? What is your expected salary? What is your experience? What is your nxt plan?
  • Q2. Why should we interest in the company?

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't be fear face it and easily accept you
We easily face the interview

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
2

HR Round (7 Questions)

  • Q1. Where do you see yourself in 5 years?
  • Q2. Why are you looking for a change?
  • Q3. What are your salary expectations?
  • Q4. What is your family background?
  • Q5. Why should we hire you?
  • Q6. What are your strengths and weaknesses?
  • Q7. Tell me about yourself.
3

HR Round (8 Questions)

  • Q1. What are your salary expectations?
  • Q2. What is your family background?
  • Q3. Share details of your previous job.
  • Q4. Why should we hire you?
  • Q5. What are your strengths and weaknesses?
  • Q6. Why are you looking for a change?
  • Q7. Where do you see yourself in 5 years?
  • Q8. Tell me about yourself.
4

Technical Round (4 Questions)

  • Q1. What are you doing in your satisfaction?
  • Q2. Is it mandatory to hair you or nessaray?
  • Q3. What is your capacity of control your mind ?
  • Q4. Why your choosing this company?

Interview Preparation Tips

Interview preparation tips for other job seekers - Follow the instructions of hr
Good karma is thair

[24]7 Innovation Labs Interview FAQs

How many rounds are there in [24]7 Innovation Labs Non Voice Customer Care Executive interview?
[24]7 Innovation Labs interview process usually has 4 rounds. The most common rounds in the [24]7 Innovation Labs interview process are Resume Shortlist, HR and Aptitude Test.

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