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posted on 6 Jan 2023
I applied via Walk-in and was interviewed in Dec 2022. There were 2 interview rounds.
BPO stands for Business Process Outsourcing. It involves contracting non-core business functions to a third-party provider.
BPO is a cost-effective way for companies to outsource non-core functions such as customer service, data entry, and back-office operations.
BPO providers are typically located in countries with lower labor costs, such as India and the Philippines.
BPO services can be categorized into two types: voice...
posted on 1 Jan 2025
I applied via Walk-in and was interviewed in Dec 2024. There were 2 interview rounds.
Inquiring about salary expectations will likely lead to an offer that does not exceed 30%, with 12% as a variable amount allocated for a performance bonus, which you may never receive, based on the rationale that your experience is not relevant, despite having a background in a related field such as voice processing. Additionally, do not anticipate clear job descriptions, as the company's approach is broad and diplomatic, reflecting a lack of transparency.
Experienced voice process executive with strong communication skills and a proven track record of delivering exceptional customer service.
Over 5 years of experience in handling customer queries and resolving issues efficiently
Proficient in using CRM software to track customer interactions and maintain records
Skilled in active listening and problem-solving to ensure customer satisfaction
Ability to work well under pressu
posted on 26 Jan 2022
I have a strong capacity to control my mind.
I have developed mindfulness techniques to control my thoughts and emotions.
I practice meditation regularly to improve my focus and concentration.
I have learned to identify and challenge negative thought patterns.
I use positive affirmations and visualization techniques to maintain a positive mindset.
I have the ability to redirect my thoughts and stay calm in stressful situati
posted on 21 Nov 2021
I applied via Naukri.com and was interviewed in Jun 2021. There were 3 interview rounds.
I am a dedicated and motivated individual with a strong background in customer service and problem-solving.
Customer service-oriented
Strong problem-solving skills
Excellent communication skills
Detail-oriented
Team player
I want to join the BPO industry because it offers a dynamic work environment, opportunities for growth, and the chance to develop valuable skills.
Dynamic work environment: The BPO industry is known for its fast-paced and ever-changing nature, which keeps me engaged and motivated.
Opportunities for growth: BPO companies often provide various career advancement opportunities, allowing me to progress and reach my full pote...
I applied via Walk-in and was interviewed in Jul 2021. There was 1 interview round.
I applied via Recruitment Consultant and was interviewed in Oct 2020. There was 1 interview round.
based on 1 interview
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