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[24]7 Innovation Labs Service Advisor Interview Questions and Answers

Updated 16 Mar 2023

[24]7 Innovation Labs Service Advisor Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

Grammer and strong communication skills is an added advantage to get into this role

Round 2 - HR 

(2 Questions)

  • Q1. General question to sell a phone or product and replacement of the damaged sold product
  • Q2. Prioritise the client and empathy factors
  • Ans. 

    Client and empathy factors are equally important and should be prioritized together.

    • Listen actively to clients and show genuine concern for their needs

    • Provide personalized solutions and follow up to ensure satisfaction

    • Be patient and understanding, especially in difficult situations

    • Communicate clearly and respectfully at all times

    • Empower clients by educating them on their options and offering support

    • Examples: Offering a...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Make sure you are confident enough. Do not lose hope coz this is a job which involves communication and that's the best things you can develop.

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Easy
Process Duration
-
Result
Selected Selected

I was interviewed in May 2023.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Eassy writing 

(2 Questions)

  • Q1. Questions depending upon what you mentioned in the resume.
  • Q2. Easy on favourite person.
Round 3 - HR 

(2 Questions)

  • Q1. Why you choose this company.
  • Q2. Topic : social media, Native place, family, Indian culture, be aware of some general topics.

Interview Preparation Tips

Interview preparation tips for other job seekers - In interview they only observe/notice our communication skill and confidence level, so please don't hesitate to talk in interview.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
-
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in May 2023. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Validating the english language proficiency
Round 2 - Assignment 

English paragraph, one word phrases, aptitude

Round 3 - Technical 

(4 Questions)

  • Q1. Ops. Round with manager
  • Q2. Will you able to work in any night shift?
  • Q3. They will tell to write down English paragraphs to validate grammar and sentences structure.
  • Q4. They will ask to explain about last job

Interview Preparation Tips

Interview preparation tips for other job seekers - We can able to crack all the rounds of interview easily. Be confident with language english fluency. Speak confidently.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Aug 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. I given my best
Round 3 - Assignment 

Basic English grammar

Round 4 - One-on-one 

(2 Questions)

  • Q1. Testing fluency of English
  • Ans. 

    Testing fluency of English involves assessing a person's ability to speak, read, write, and understand English proficiently.

    • Assess speaking skills through conversation or presentations

    • Evaluate reading comprehension with passages or articles

    • Test writing abilities with essays or reports

    • Check listening skills with audio recordings or conversations

  • Answered by AI
  • Q2. Testing petitions
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before May 2023. There were 3 interview rounds.

Round 1 - Assignment 

Topic based assignment where we were asked to write an essay

Round 2 - Assignment 

Topic given to talk about for 10 mins

Round 3 - One-on-one 

(1 Question)

  • Q1. Given a topic where they test my english and typing speed

Interview Preparation Tips

Interview preparation tips for other job seekers - Nice people but pay is less.
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Aug 2023. There were 3 interview rounds.

Round 1 - Grammer correction 

(1 Question)

  • Q1. About you role model? about you hobbies?
Round 2 - Assignment 

Based on reading comprehensions and verbal ability

Round 3 - HR 

(1 Question)

  • Q1. Check typing speed and your communiaction skills
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself ? Pronounciation of words ?
  • Ans. 

    I am a Technical Advisor with expertise in providing technical guidance and support.

    • I have a strong background in the technical field and have worked in various roles such as technical support, troubleshooting, and consulting.

    • I have extensive knowledge of different technologies and software applications.

    • I am skilled in analyzing complex technical issues and providing effective solutions.

    • I have excellent communication a...

  • Answered by AI
  • Q2. Speak about some topic for 40 seconds
  • Ans. 

    The importance of cybersecurity in today's digital age

    • Cybersecurity is crucial to protect sensitive data and prevent cyber attacks

    • Companies and individuals must take proactive measures to secure their networks and devices

    • Examples of cyber attacks include phishing, malware, and ransomware

    • Cybersecurity professionals play a vital role in identifying and mitigating potential threats

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be good at pronouncing the words
And take a test in versant app in Play Store it will help
Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Mar 2023. There were 3 interview rounds.

Round 1 - Group Discussion 

3 topics was given i was asked to to talk about any 1 topic for 2 to 3min.

Round 2 - Aptitude Test 

4 rounds of grammar and chat test had to get good fit and poor fit

Round 3 - One-on-one 

(1 Question)

  • Q1. Tell me about ur self Hobbies Education Few basics question on laptop and computer.

Interview Preparation Tips

Interview preparation tips for other job seekers - If your looking for only to earn money for self use u can join coz it's too less....
Other wise not recommending to join this company for voice and non voice process.

I applied via Walk-in and was interviewed in Sep 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. 1. Tell me about your self ? 2. Meaning of tech support and trouble shooting . 3. What dou you think about women emprovemwng .
  • Ans. 1 self introduction , we neec to talk slow and clear and fake it until you make it act cool and speak what you know about the situations genearlly....
  • Answered Anonymously
  • Q2. What is ment by tech support and trouble shooting
  • Ans. 

    Tech support involves providing assistance with technical issues while troubleshooting is the process of identifying and resolving problems.

    • Tech support involves providing assistance to customers who are experiencing technical issues with a product or service.

    • Troubleshooting is the process of identifying and resolving problems that are preventing a product or service from functioning properly.

    • Tech support and troublesh...

  • Answered by AI
  • Q3. Assisting the cx on some tech thing is known as tech assistance and doing a process for an electic gadeget to make it work good online is known as trouble shooting
Round 3 - Aptitude Test 

Verasant test for voice process

Round 4 - HR 

(4 Questions)

  • Q1. Tell me about your self
  • Q2. Self introduction cool and clear.
  • Q3. Why do you want to work in this company.
  • Q4. I want to start my carrier , and want to expirence the corparate culture.

Interview Preparation Tips

Topics to prepare for 24/7 Customer Sales Advisor interview:
  • English
  • English Typing
Interview preparation tips for other job seekers - Be chill try to communicate in a apolite with a pleasent tone and keep it simple..
Communicate as friendly as possiable ...
Interview experience
4
Good
Difficulty level
Easy
Process Duration
-
Result
Selected Selected

I was interviewed in May 2023.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - Eassy writing 

(2 Questions)

  • Q1. Questions depending upon what you mentioned in the resume.
  • Q2. Easy on favourite person.
Round 3 - HR 

(2 Questions)

  • Q1. Why you choose this company.
  • Q2. Topic : social media, Native place, family, Indian culture, be aware of some general topics.

Interview Preparation Tips

Interview preparation tips for other job seekers - In interview they only observe/notice our communication skill and confidence level, so please don't hesitate to talk in interview.

[24]7 Innovation Labs Interview FAQs

How many rounds are there in [24]7 Innovation Labs Service Advisor interview?
[24]7 Innovation Labs interview process usually has 3 rounds. The most common rounds in the [24]7 Innovation Labs interview process are Resume Shortlist, Aptitude Test and HR.
What are the top questions asked in [24]7 Innovation Labs Service Advisor interview?

Some of the top questions asked at the [24]7 Innovation Labs Service Advisor interview -

  1. Prioritise the client and empathy fact...read more
  2. General question to sell a phone or product and replacement of the damaged sold...read more

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[24]7 Innovation Labs Service Advisor Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

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[24]7 Innovation Labs Service Advisor Reviews and Ratings

based on 1 review

4.0/5

Rating in categories

3.0

Skill development

4.0

Work-life balance

5.0

Salary

4.0

Job security

5.0

Company culture

4.0

Promotions

5.0

Work satisfaction

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