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[24]7 Innovation Labs

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3.2

based on 12 Reviews

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[24]7 Innovation Labs Service Advisor Interview Questions and Answers

Updated 16 Mar 2023

[24]7 Innovation Labs Service Advisor Interview Experiences

1 interview found

Service Advisor Interview Questions & Answers

user image Anonymous

posted on 16 Mar 2023

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

Grammer and strong communication skills is an added advantage to get into this role

Round 2 - HR 

(2 Questions)

  • Q1. General question to sell a phone or product and replacement of the damaged sold product
    • Add your answer
  • Q2. Prioritise the client and empathy factors
  • Ans. 

    Client and empathy factors are equally important and should be prioritized together.

    • Listen actively to clients and show genuine concern for their needs

    • Provide personalized solutions and follow up to ensure satisfaction

    • Be patient and understanding, especially in difficult situations

    • Communicate clearly and respectfully at all times

    • Empower clients by educating them on their options and offering support

    • Examples: Offering a...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Make sure you are confident enough. Do not lose hope coz this is a job which involves communication and that's the best things you can develop.

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Service Advisor Interview Questions & Answers

24/7 Customer user image Anonymous

posted on 22 Jun 2023

Interview experience
4
Good
Difficulty level
Easy
Process Duration
-
Result
Selected Selected

I was interviewed in May 2023.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Eassy writing 

(2 Questions)

  • Q1. Questions depending upon what you mentioned in the resume.
    • Add your answer
  • Q2. Easy on favourite person.
    • Add your answer
Round 3 - HR 

(2 Questions)

  • Q1. Why you choose this company.
    • Add your answer
  • Q2. Topic : social media, Native place, family, Indian culture, be aware of some general topics.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - In interview they only observe/notice our communication skill and confidence level, so please don't hesitate to talk in interview.

Digital Interaction Advisor Interview Questions & Answers

24/7 Customer user image Anonymous

posted on 6 May 2022

I applied via Naukri.com and was interviewed in Apr 2022. There were 4 interview rounds.

Round 1 - One-on-one 

(4 Questions)

  • Q1. Tell me about yourself ?
    • View 1 more amswer
  • Q2. Why this role - this company ?
    • Add your answer
  • Q3. Speak for 2 mins on any topic
  • Ans. 

    The impact of social media on society

    • Social media has revolutionized communication and connectivity

    • It has transformed the way people interact and share information

    • Social media has both positive and negative effects on society

    • Examples include the spread of fake news, cyberbullying, and online activism

    • It has also facilitated global movements and provided a platform for marginalized voices

    • Answered by AI
    View 1 more amswer
  • Q4. Strengths & weakness
    • Add your answer
Round 2 - Aptitude Test 

English, Email writing, Vocabulary, Grammar, Mock chat with Bot.

Round 3 - Technical 

(1 Question)

  • Q1. General Tech que, ex: GPRS full form, Windows OS names, MAC OS names etc...
    • View 1 more amswer
Round 4 - HR 

(3 Questions)

  • Q1. OPS round, How will you handle stress ?
    • View 1 more amswer
  • Q2. Tell me about a difficult situation you faced ?
    • Add your answer
  • Q3. CTC expectation? Can you work in shifts ?.......
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Focus on Communication Skills, Be confident when you are answering questions.

Digital Interaction Advisor Interview Questions & Answers

24/7 Customer user image Anonymous

posted on 14 Dec 2021

I applied via Referral and was interviewed in Nov 2021. There were 4 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Tell about myself?
    • Add your answer
  • Q2. Tell me about any one hobby of your my life?
    • Add your answer
  • Q3. Do you like to work contact or permanent?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be always straight forword and choose the correct word for the sentence. Be free to tell word such as love to, hangout with friend the main there check is how your responding to there questions. Do there see any spirit or sporting spirt in you!! That's all just say thank you and I wish you will be successful in interview and get the best post and be successful in life!! Thank you for giving opportunity to share!!

Digital Interaction Advisor Interview Questions & Answers

24/7 Customer user image Anonymous

posted on 23 May 2022

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test 
Round 3 - HR 

(1 Question)

  • Q1. It depends upon process, if you got selected for ATT you will be asked little technical question and if for kohl's best buy urban outfitters you will be asked retail realted questions
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and speak as much as you can

Digital Interaction Advisor Interview Questions & Answers

24/7 Customer user image Anonymous

posted on 21 Nov 2021

I applied via Referral and was interviewed in Oct 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. What is your hobby
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview was good and a bit tiring of whole day

Digital Interaction Advisor Interview Questions & Answers

24/7 Customer user image Anonymous

posted on 27 Dec 2021

I applied via Recruitment Consultant and was interviewed before Dec 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Introduction, why this job , about company profile get some idea. And talk about any topic for 2 minutes.
    • Add your answer
  • Q2. Make sure your introduction lasts for atleast 3 minutes.Please use Google to get answers and for info about company profile.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Make sure your introduction lasts for atleast 3 minutes.Please use Google to get answers and for info about company profile.All the best

Digital Interaction Advisor Interview Questions & Answers

24/7 Customer user image Anonymous

posted on 4 Mar 2021

I applied via Naukri.com and was interviewed before Mar 2020. There were 7 interview rounds.

Interview Questionnaire 

7 Questions

  • Q1. 1.Tell me about yourself and goal that you want to achieve?
    • Add your answer
  • Q2. 2. What are you doing to achieve your goals?
    • Add your answer
  • Q3. 3.What is your opinion on job and bpo process?
    • Add your answer
  • Q4. 4. What are your achievements?
    • Add your answer
  • Q5. 6. Why this job is important to you and how this would help you in building your career?
    • Add your answer
  • Q6. 7. Would you continue this job incase if you get better opportunities then BPO?
    • Add your answer
  • Q7. 8. Why did you prefer this job and how long you can continue in this company?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - We have to say facts for each question. Firstly we have be clear about ourselves, then we can answer every question easily. Make sure you are answering to exact question given to you. Never loose your confidence levels, even if you don't know the exact answer, because you might not no some questions, but you will try to learn and get to know correct one in next step. Finally one thing that you should never lie, because you might not get the answer in same session forever. All the Best, explore website Nukari.com, for more suitable and comfortable jobs that you prefer.

Digital Interaction Advisor Interview Questions & Answers

24/7 Customer user image Anonymous

posted on 10 Apr 2021

I applied via Naukri.com and was interviewed before Apr 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. I was asked questions related to my academics and why I would like to join the company. If someone has education gap after graduation, prepare well to answer this question because they will definitely ask ...
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Overall, it was a great experience. Their main area of focus is communication skill and typing test.

Digital Interaction Advisor Interview Questions & Answers

24/7 Customer user image Anonymous

posted on 8 Apr 2021

I applied via Referral and was interviewed before Apr 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Self introduction
    • Add your answer
  • Q2. Good typing speed, high communication skills, more fluent in English
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Listen the class carefully in the interview and clear the online test
More about working at [24]7 Innovation Labs

[24]7 Innovation Labs Interview FAQs

How many rounds are there in [24]7 Innovation Labs Service Advisor interview?
[24]7 Innovation Labs interview process usually has 3 rounds. The most common rounds in the [24]7 Innovation Labs interview process are HR, Resume Shortlist and Aptitude Test.
What are the top questions asked in [24]7 Innovation Labs Service Advisor interview?

Some of the top questions asked at the [24]7 Innovation Labs Service Advisor interview -

  1. Prioritise the client and empathy fact...read more
  2. General question to sell a phone or product and replacement of the damaged sold...read more

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[24]7 Innovation Labs Service Advisor Reviews and Ratings

based on 1 review

4.0/5

Rating in categories

3.0

Skill development

4.0

Work-Life balance

5.0

Salary & Benefits

4.0

Job Security

5.0

Company culture

4.0

Promotions/Appraisal

5.0

Work Satisfaction

Explore 1 Review and Rating
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