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24/7 Customer

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3.5

based on 2.9k Reviews

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24/7 Customer Customer Support Executive Interview Questions and Answers for Freshers

Updated 28 Mar 2024

24/7 Customer Customer Support Executive Interview Experiences for Freshers

1 interview found

Customer Support Executive Interview Questions & Answers

user image Mohammed Ibrahim

posted on 28 Mar 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Sep 2023. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Self introduction
    • Add your answer
  • Q2. Your favourite topic
    • Add your answer
Round 2 - Assignment 

Communication test and pronunciation skills

Interview Preparation Tips

Interview preparation tips for other job seekers - Work on your communication have positive attitude.

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an architect
Help me choose New Regime or Old Regime for my salary revision
Hi I am working as a full stack Architect (14 yeo) and Following is my CTC. Please help me calculate in hand salary and choose New or OLD regime. I have been doing Old regime till last year with a salary of 48 CTC. Now post revision it increased to 56L CTC effective March 1st. My PF alone will cover 80C Also have additional 50000 contribution in NPS My HRA is around 25K per month (300000) Health insurance for family 28000 Mom's medical expense 30000 (No personal (Have medical complications) or corporate insurance unfortunately) I have a home loan however its under construction, so not eligible yet for tax benefits
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Interview questions from similar companies

Customer Support Executive Interview Questions & Answers

Concentrix Corporation user image Anonymous

posted on 2 Nov 2021

I applied via Referral and was interviewed before Nov 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. There are lot of questions were asked and its depends on profile and your experience on the basis of experience questions were asked .
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep focusing on things work on communication and written skills .

Customer Support Executive Interview Questions & Answers

Teleperformance user image Anonymous

posted on 20 May 2021

Interview Questionnaire 

2 Questions

  • Q1. Nothing one of the worst company If u r on covid they will hold ur salary You have to sit for 10 hours no break Even for washroom u need to ask
    • Add your answer
  • Q2. N.a
    • Add your answer

Customer Support Executive Interview Questions & Answers

Concentrix Corporation user image

posted on 2 Apr 2022

I applied via Recruitment Consulltant and was interviewed before Apr 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. What are your salary expectations?
    • Add your answer
  • Q2. What is your family background?
    • Add your answer
  • Q3. Tell me about yourself.
    • Add your answer
Round 3 - One-on-one 

(5 Questions)

  • Q1. What do you understand by customer support executive?
    • Add your answer
  • Q2. How much calls can you take in a day?
  • Ans. 

    I can take around 50-60 calls in a day depending on the complexity of the issues.

    • I prioritize the urgent calls first

    • I take breaks in between calls to avoid burnout

    • I ensure that each call is resolved satisfactorily

    • I keep track of the number of calls taken and time spent on each call

    • Answered by AI
    Add your answer
  • Q3. How good are you in convincing a customer?
  • Ans. 

    I am very good at convincing customers by understanding their needs and providing solutions that meet their requirements.

    • I listen carefully to the customer's concerns and empathize with their situation.

    • I provide clear and concise explanations of the benefits of our products or services.

    • I offer alternative solutions if the customer is not satisfied with the initial proposal.

    • I remain calm and professional even in difficu...

    • Answered by AI
    Add your answer
  • Q4. How good are you in de escalation?
  • Ans. 

    I am very good in de escalation.

    • I listen actively and empathetically to the customer's concerns.

    • I remain calm and composed, even in difficult situations.

    • I offer solutions and alternatives to the customer's problem.

    • I apologize for any inconvenience caused and assure the customer that their issue will be resolved.

    • I follow up with the customer to ensure their satisfaction.

    • For example, when a customer was upset about a del...

    • Answered by AI
    Add your answer
  • Q5. Why should I hire you?
    • Add your answer
Round 4 - Aptitude Test 

Interview Preparation Tips

Topics to prepare for Concentrix Corporation Customer Support Executive interview:
  • Covid
  • Hobbies
  • Intrests
Interview preparation tips for other job seekers - Be confidence in you answer, avoid mumbling, avoid taking time to answer the question of customer maximum just take 45 seconds. Keep smiling in the whole interview, ask questions and clarity of question if you don't answer, use simple words in explaining

Customer Support Executive Interview Questions & Answers

Teleperformance user image Anonymous

posted on 22 Nov 2020

I applied via Naukri.com and was interviewed in Oct 2020. There were 6 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Why do you want me to hire you, as we have more candidates who are better than you?
    • View 15 more answers

Interview Preparation Tips

Interview preparation tips for other job seekers - I would like to tell all my friends that, be confident in yourself, and express your opinions and thoughts to interveiwer clearly.

Customer Support Executive Interview Questions & Answers

Teleperformance user image Anonymous

posted on 6 May 2021

I applied via Recruitment Consultant and was interviewed in Nov 2020. There was 1 interview round.

Interview Questionnaire 

4 Questions

  • Q1. Introduction
    • Add your answer
  • Q2. Product knowledge
    • Add your answer
  • Q3. How to achieve goal
    • Add your answer
  • Q4. How to survive
  • Ans. 

    Survival requires adaptability, resilience, and resourcefulness.

    • Stay calm and focused

    • Assess the situation and prioritize needs

    • Be flexible and willing to adjust plans

    • Stay positive and maintain hope

    • Utilize available resources and seek help when needed

    • Answered by AI
    View 2 more answers

Interview Preparation Tips

Interview preparation tips for other job seekers - Good

Customer Support Executive Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 8 Mar 2022

I was interviewed before Mar 2021.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(5 Questions)

  • Q1. Why should we hire you?
    • Add your answer
  • Q2. What are your strengths and weaknesses?
    • Add your answer
  • Q3. Share details of your previous job.
    • Add your answer
  • Q4. What is your family background?
    • Add your answer
  • Q5. Tell me about yourself.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, positive and be real

Customer Support Executive Interview Questions & Answers

Teleperformance user image

posted on 16 Feb 2022

I applied via Recruitment Consulltant and was interviewed before Feb 2021. There was 1 interview round.

Round 1 - HR 

(7 Questions)

  • Q1. What are your salary expectations?
    • Add your answer
  • Q2. What is your family background?
    • Add your answer
  • Q3. Share details of your previous job.
    • Add your answer
  • Q4. Why should we hire you?
    • Add your answer
  • Q5. Where do you see yourself in 5 years?
    • Add your answer
  • Q6. What are your strengths and weaknesses?
    • Add your answer
  • Q7. Tell me about yourself.
    • Add your answer

Interview Preparation Tips

Topics to prepare for Teleperformance Customer Support Executive interview:
  • Introduction
  • What is your strength
  • And what is your weaknesss
Interview preparation tips for other job seekers - This is very good company all field staff is helpful and caring. If you do sincerely you will reach good position. But your nature should be good to talk to the seniors.

Customer Support Executive Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 19 Jun 2021

Interview Questionnaire 

1 Question

  • Q1. Self introduction, about our native special and college days etc
    • Add your answer

Customer Support Executive Interview Questions & Answers

Teleperformance user image Anonymous

posted on 19 Oct 2022

I applied via Referral and was interviewed before Oct 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. 1. Tell me something about yourself.
    • Add your answer
  • Q2. 2. Choose any topic for speak 5 minutes
    • Add your answer
Round 3 - Group Discussion 

Speak anything in English for 5 minutes

Interview Preparation Tips

Topics to prepare for Teleperformance Customer Support Executive interview:
  • What is bpo
Interview preparation tips for other job seekers - take proper knowledge of the post or the company. where you are going for an interview
More about working at 24/7 Customer

24/7 Customer Interview FAQs

How many rounds are there in 24/7 Customer Customer Support Executive interview for freshers?
24/7 Customer interview process for freshers usually has 2 rounds. The most common rounds in the 24/7 Customer interview process for freshers are HR and Assignment.
How to prepare for 24/7 Customer Customer Support Executive interview for freshers?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at 24/7 Customer. The most common topics and skills that interviewers at 24/7 Customer expect are Case, Economic Research, Production Engineering and customer support.
What are the top questions asked in 24/7 Customer Customer Support Executive interview for freshers?

Some of the top questions asked at the 24/7 Customer Customer Support Executive interview for freshers -

  1. How to handle irritated user/ custom...read more
  2. Email writing, Typing test, typing spe...read more

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24/7 Customer Customer Support Executive Interview Process for Freshers

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Interview experience

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Good
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24/7 Customer Customer Support Executive Salary
based on 231 salaries
₹1.5 L/yr - ₹5 L/yr
9% more than the average Customer Support Executive Salary in India
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24/7 Customer Customer Support Executive Reviews and Ratings

based on 60 reviews

3.2/5

Rating in categories

3.0

Skill development

3.2

Work-life balance

2.7

Salary

2.8

Job security

3.4

Company culture

2.5

Promotions

3.0

Work satisfaction

Explore 60 Reviews and Ratings
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