WNS Senior Customer Service Representative Salaries by 10+ Employees (Updated 2024)

1 - 9 years exp.

₹2 Lakhs - ₹4.8 Lakhs

Salary of majority employees

At par with the average Senior Customer Service Representative Salary in BPO Companies for 1 - 9 years of experience

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Salaries in different departments

Customer Success, Service & Operations Senior Customer Service Representative Salary 1 - 5 years exp. (8 salaries)	₹2 L/yr - ₹4.8 L/yr
Sales & Business Development Senior Customer Service Representative Salary 4 - 9 years exp. (5 salaries)	₹2.7 L/yr - ₹3.6 L/yr
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Food, Beverage & Hospitality Senior Customer Service Representative Salary 3 - 9 years exp. (AmbitionBox Estimate)	₹3.4 L/yr - ₹4.3 L/yr

Last Updated: 31 May 2024

Companies similar to WNS for Senior Customer Service Representative

Company name	Avg Annual Salary	Open Jobs
TCS Senior Customer Service Representative Salary 3 - 12 years exp. (24 salaries)	₹2.8 L/yr - ₹9 L/yr 46% more
Infosys Senior Customer Service Representative Salary 1 - 3 years exp. (3 salaries)	₹2 L/yr - ₹3.2 L/yr 31% less
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HCLTech Senior Customer Service Representative Salary 0 - 7 years exp. (549 salaries)	₹1.7 L/yr - ₹5.2 L/yr 13% less
Tech Mahindra Senior Customer Service Representative Salary 1 - 7 years exp. (59 salaries)	₹2.1 L/yr - ₹6 L/yr 17% more
Cognizant Senior Customer Service Representative Salary 1 - 8 years exp. (13 salaries)	₹3.2 L/yr - ₹6 L/yr 32% more
Accenture Senior Customer Service Representative Salary 2 - 6 years exp. (30 salaries)	₹2.8 L/yr - ₹6.8 L/yr 51% more
Capgemini Senior Customer Service Representative Salary 3 - 8 years exp. (4 salaries)	₹4 L/yr - ₹8 L/yr 55% more
Genpact Senior Customer Service Representative Salary 1 - 6 years exp. (12 salaries)	₹2.8 L/yr - ₹4 L/yr 2% more
Sykes Business Services Of India Senior Customer Service Representative Salary 2 - 6 years exp. (161 salaries)	₹2.5 L/yr - ₹4.5 L/yr 3% more
First Source Senior Customer Service Representative Salary 1 - 8 years exp. (73 salaries)	₹2 L/yr - ₹5 L/yr 3% more
Conneqt Business Solutions Senior Customer Service Representative Salary 0 - 6 years exp. (23 salaries)	₹1.8 L/yr - ₹4 L/yr 25% less
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IntouchCX Senior Customer Service Representative Salary 2 - 9 years exp. (22 salaries)	₹2.7 L/yr - ₹6.5 L/yr 8% more
TTEC India Senior Customer Service Representative Salary 1 - 6 years exp. (19 salaries)	₹2 L/yr - ₹4.2 L/yr 14% less
HGS Senior Customer Service Representative Salary 2 - 4 years exp. (6 salaries)	₹3 L/yr - ₹3.3 L/yr 16% less
Infosys BPM Senior Customer Service Representative Salary 2 - 6 years exp. (6 salaries)	₹2.1 L/yr - ₹3 L/yr 33% less
Alorica Senior Customer Service Representative Salary 1 - 6 years exp. (5 salaries)	₹3.2 L/yr - ₹3.7 L/yr 10% less
TaskUs Senior Customer Service Representative Salary 1 - 6 years exp. (5 salaries)	₹3 L/yr - ₹3.4 L/yr 14% less
Conduent Senior Customer Service Representative Salary 2 - 8 years exp. (4 salaries)	₹3.5 L/yr - ₹5.4 L/yr 19% more
Radical Minds Senior Customer Service Representative Salary 0 - 5 years exp. (3 salaries)	₹2 L/yr - ₹3 L/yr 37% less
iQor Global Services Senior Customer Service Representative Salary 3 - 6 years exp. (3 salaries)	₹3.4 L/yr - ₹4 L/yr 3% less

Senior Customer Service Representative salary at WNS ranges between ₹2 Lakhs to ₹4.8 Lakhs per year for employees with experience between 1 year to 9 years. Salary estimates are based on 18 latest salaries received from various employees of WNS.

Experience wise WNS Senior Customer Service Representative salaries

Last Updated: 31 May 2024

Experience	Avg Annual Salary
1 year (AmbitionBox Estimate)	₹3.4 L/yr - ₹6.5 L/yr
2 years (AmbitionBox Estimate)	₹2 L/yr - ₹4 L/yr
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3 years (AmbitionBox Estimate)	₹3.4 L/yr - ₹4.5 L/yr
4 years (5 salaries)	₹2.7 L/yr - ₹4.7 L/yr
5 years (3 salaries)	₹3.2 L/yr - ₹4.8 L/yr
6 years (AmbitionBox Estimate)	₹2.7 L/yr - ₹6.7 L/yr
7 years (AmbitionBox Estimate)	₹3.6 L/yr - ₹6.8 L/yr
8 years (AmbitionBox Estimate)	₹3.6 L/yr - ₹6.8 L/yr
9 years (AmbitionBox Estimate)	₹3.6 L/yr - ₹4.3 L/yr

View all

From

Senior Customer Service Representative

₹

Lakhs/yr

1 - 9 years exp.

General Manager

₹

Lakhs/yr

15 - 23 years exp.

Senior Customer Service Representative 1 - 9 years exp.

Team Lead 3 - 13 years exp.

69% hike

Assistant Manager 0 - 18 years exp.

59% hike

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Senior Process Associate Salary

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Senior Associate Salary

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₹0.84 L/yr - ₹7.8 L/yr

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(271 salaries)

₹0.85 L/yr - ₹4.86 L/yr

Salary related reviews for WNS

3.3

Rated by 7 employees for salary & benefits

Senior Associate in Gurgaon / Gurugram

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 07 Dec 2024

1.0

for Salary and Benefits

Likes

Worst

Dislikes

Worst environment of company, management, salary not good for deserving employees, favouritism in promotion, toxic environment, work pressure, no proper training material to deliver new joiners.

Senior Associate in Bangalore / Bengaluru (working remotely)

Full Time

Other Department

3.0

• posted on 06 Nov 2024

3.0

for Salary and Benefits

Likes

*Having a free Cabs *Good Cafeteria *Good working space *Having a Good Team mates and *Having Good support by a Managers

Dislikes

... Growth is done only whn IJP comes that too if we move to other team if not our Destination remain same * Having no hike in salary * Having no any gifts/Vouchers or Sweet box to the Employees for Dasara or Deepavali Festival

Analyst in Gurgaon / Gurugram

Full Time

Finance & Accounting Department

1.0

• posted on 02 Sep 2024

1.0

for Salary and Benefits

Likes

The only good thing about this organization is Hybrid Model

Dislikes

Appraisals and Bonus = The company is following this practice of delaying Bonus and increments in order to retain employees. Bonus is generally delayed by 1/2 months and Increment is delayed by 5-6 months (i.e almost 2 quarters) and no one is answerable for these delays.

Senior Associate in Pune

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 17 Jul 2024

1.0

for Salary and Benefits

Likes

If you are a fresher you can start your career with it. There is no growth in terms of salary and promotion. The work culture is good but if you want good growth you need to switch the company.

Dislikes

Very less salary

Senior Associate in Mumbai

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 03 Jul 2024

1.0

for Salary and Benefits

Likes

only thing that casuals are allowed.

Dislikes

...s extremely harsh intended to take maximum output with less than minimum wages . I have seen people working here for 5 year with less than 15k salary. very shocking

see more salary related reviews

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WNS Senior Customer Service Representative Salary FAQs

What is the salary of Senior Customer Service Representative at WNS?

Senior Customer Service Representative salary at WNS in India ranges between ₹2.0 Lakhs to ₹4.8 Lakhs for experience between 1 years to 9 years. According to our estimates it is 3% less than the average Senior Customer Service Representative Salary in India. Salary estimates are based on 18 latest salaries received from various employees of WNS India.

How does the salary of a Senior Customer Service Representative at WNS India compare with the average salary range for this job?

The average salary of a Senior Customer Service Representative at WNS is 3% less than the average salary of a Senior Customer Service Representative in India. To know exact salary insights, login to view.

Which similar companies are paying more than WNS to a Senior Customer Service Representative in India?

Capgemini Senior Customer Service Representative Salary - ₹4.0 Lakhs to ₹8.0 Lakhs per year
Accenture Senior Customer Service Representative Salary - ₹2.8 Lakhs to ₹6.8 Lakhs per year
TCS Senior Customer Service Representative Salary - ₹2.8 Lakhs to ₹9.0 Lakhs per year
Cognizant Senior Customer Service Representative Salary - ₹3.2 Lakhs to ₹6.0 Lakhs per year
Conduent Senior Customer Service Representative Salary - ₹3.5 Lakhs to ₹5.4 Lakhs per year

What is the salary of a Senior Customer Service Representative in companies similar to WNS in India?

Tech Mahindra Senior Customer Service Representative Salary - ₹2.1 Lakhs to ₹6.0 Lakhs per year
IntouchCX Senior Customer Service Representative Salary - ₹2.7 Lakhs to ₹6.5 Lakhs per year
First Source Senior Customer Service Representative Salary - ₹2.0 Lakhs to ₹5.0 Lakhs per year
Sykes Business Services Of India Senior Customer Service Representative Salary - ₹2.5 Lakhs to ₹4.5 Lakhs per year
Genpact Senior Customer Service Representative Salary - ₹2.8 Lakhs to ₹4.0 Lakhs per year

What is the estimated take home salary of a Senior Customer Service Representative at WNS in India?

The estimated take-home salary of a Senior Customer Service Representative at WNS ranges between ₹27,258 per month to ₹28,663 per month in India. The take-home salary calculation is based on the average WNS Senior Customer Service Representative salary in India which ranges between ₹2.0 Lakhs to ₹4.8 Lakhs per year for employees with experience between 1 years to 9 years. Check how did we calculate take home salary?

What is the notice period for Senior Customer Service Representative at WNS?

According to AmbitionBox, 63% of the WNS Senior Customer Service Representatives reported a notice period of 2 Months, 37% reported a notice period of 15 days or less.This is based on 8 responses on AmbitionBox in last 2 years.

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WNS Senior Customer Service Representative Salaries

WNS Senior Customer Service Representative salary in India ranges between ₹2 Lakhs to ₹4.8 Lakhs with an average annual salary of ₹. Salary estimates are based on 18 WNS latest salaries received from various employees of WNS.