IntouchCX Senior Customer Service Representative Salaries by 20+ Employees (Updated 2025)

2 - 9 years exp.

₹2.7 Lakhs - ₹6.5 Lakhs

Salary of majority employees

At par with the average Senior Customer Service Representative Salary in BPO Companies for 2 - 9 years of experience

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Last Updated: 26 Oct 2024

Companies similar to IntouchCX for Senior Customer Service Representative

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Concentrix Corporation Senior Customer Service Representative Salary 0 - 6 years exp. (998 salaries)	₹1.4 L/yr - ₹6 L/yr 9% less
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Genpact Senior Customer Service Representative Salary 1 - 6 years exp. (12 salaries)	₹2.8 L/yr - ₹4 L/yr 9% less
TCS Senior Customer Service Representative Salary 3 - 12 years exp. (23 salaries)	₹2.8 L/yr - ₹9 L/yr 33% more
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Sykes Business Services Of India Senior Customer Service Representative Salary 1 - 6 years exp. (172 salaries)	₹2.5 L/yr - ₹4.5 L/yr 7% less
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Conneqt Business Solutions Senior Customer Service Representative Salary 0 - 6 years exp. (23 salaries)	₹1.8 L/yr - ₹4 L/yr 30% less
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HGS Senior Customer Service Representative Salary 2 - 4 years exp. (5 salaries)	₹3 L/yr - ₹3.3 L/yr 22% less
TaskUs Senior Customer Service Representative Salary 1 - 6 years exp. (5 salaries)	₹3 L/yr - ₹3.4 L/yr 21% less
Conduent Senior Customer Service Representative Salary 2 - 8 years exp. (4 salaries)	₹3.5 L/yr - ₹5.4 L/yr 11% more
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Senior Customer Service Representative salary at IntouchCX ranges between ₹2.7 Lakhs to ₹6.5 Lakhs per year for employees with experience between 2 years to 9 years. Salary estimates are based on 22 latest salaries received from various employees of IntouchCX.

Experience wise IntouchCX Senior Customer Service Representative salaries

Last Updated: 26 Oct 2024

Experience	Avg Annual Salary
2 years (3 salaries)	₹2.7 L/yr - ₹3.8 L/yr
3 years (6 salaries)	₹2.7 L/yr - ₹4.4 L/yr
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4 years (5 salaries)	₹1.5 L/yr - ₹5 L/yr
5 years (4 salaries)	₹3.8 L/yr - ₹4.3 L/yr
6 years (AmbitionBox Estimate)	₹1.6 L/yr - ₹5 L/yr
7 years (AmbitionBox Estimate)	₹4.1 L/yr - ₹7.8 L/yr
8 years (AmbitionBox Estimate)	₹1.8 L/yr - ₹6.5 L/yr
9 years (AmbitionBox Estimate)	₹1.9 L/yr - ₹5.4 L/yr

View all

Similar Designation salaries in IntouchCX

Customer Service Representative Salary

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Senior Customer Service Executive Salary

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₹2.3 L/yr - ₹5.05 L/yr

Customer Service Executive Salary

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Customer Service Associate Salary

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₹1.8 L/yr - ₹4.26 L/yr

Customer Care Executive Salary

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₹1.6 L/yr - ₹3.8 L/yr

Customer Support Executive Salary

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Customer Support Associate Salary

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₹1.7 L/yr - ₹4 L/yr

Senior Process Associate Salary

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₹2.25 L/yr - ₹4.5 L/yr

Senior Associate Salary

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₹2 L/yr - ₹4.6 L/yr

Back Office Executive Salary

(5 salaries)

₹2.05 L/yr - ₹3.8 L/yr

Top skills at IntouchCX for Senior Customer Service Representative

international voice csr Cold Calling Calling customer support voice process Escalations Customer Handling international bpo Solving Queries Customer Service Semi Voice Inbound Calls Bpo Voice UK Process

Salary related reviews for IntouchCX

3.1

Rated by 8 employees for salary & benefits

Customer Care Executive in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 22 Jan 2025

5.0

for Salary and Benefits

Likes

Company is offering good salary with cab.

Salary - Excellent

+3 more

Dislikes

There is zero job security. They will remove you whever they want by telling that business requirements. First they will hire on their requirement season much more candidates more than requirement after the month is finished they will remove you without any notice period.

Job security - Bad

Senior Analyst in Bangalore / Bengaluru

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 07 Jan 2025

3.0

for Salary and Benefits

Likes

You get on time salary that’s the good thing

Job security - Excellent

Dislikes

Very bad work culture Initially while hiring the information given is false Team leaders don’t have any courtesy on team members they treat like slave Process n call flows are to much work stress is more

Work satisfaction - Poor

+2 more

Customer Care Executive in Bangalore / Bengaluru (working remotely)

Full Time

Other Department

1.0

• posted on 27 Dec 2023

3.0

for Salary and Benefits

Likes

Nothing is good!!! The whole lot of people in the Management and HR SUCK!!!

Dislikes

HRs of this company are 100% incapable of their duties! One person from the Peets coffee process named Rifat was offered a lesser salary. 15 days after joining the company, his salary was reviewed and he was offered a package as per his expectations. How was the above possible??? Join 247 Intouch and everything is possible. The process TL Santosh and Manager Sandesh, seem like they have only handled Domestic processes. The above people give you targets that you will never achieve. NEVER EVER JOIN THIS ORGINATION!

Skill development - Bad

+5 more

Quality Analyst in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 19 Oct 2023

1.0

for Salary and Benefits

Likes

I like nothing about the company. Very toxic culture and the salary they give is peanuts.

Dislikes

Almost everything. No proper breaks, no buddy support during production. Compliance and RTA will be on the head to get back to support. Cab scheduling are way too worst.. They never come on time. I've seem Almost 100 people under me suffering like this.

Salary - Bad

+6 more

Customer Service Executive in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

4.0

• posted on 29 Dec 2023

2.0

for Salary and Benefits

Likes

I appreciate the positive work environment at IntouchCX, where collaboration is encouraged. The team dynamic and the company's commitment to innovation are notable aspects that I enjoy in my role.

Skill development - Good

Dislikes

While I value my experience at IntouchCX, I believe there's room for improvement in terms of salary, job security, and the recruitment process. Addressing these areas could contribute to an even more fulfilling work experience.

Salary - Poor

+2 more

see more salary related reviews

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Salary Discussions, Hike & Promotions

2w (edited)

an associate vice president

Offer Accepted

I was getting 15.2 LPA in my previous org and now i am being offered 29.5 LPA but the designation is 1 position lower than what i was in my previous org. Should i go ahead with the offer or still negotiate on designation. Protip : i was laid off in my previous org.

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IntouchCX Senior Customer Service Representative Salary FAQs

What is the salary of Senior Customer Service Representative at IntouchCX?

Senior Customer Service Representative salary at IntouchCX in India ranges between ₹2.7 Lakhs to ₹6.5 Lakhs for experience between 2 years to 9 years. According to our estimates it is 4% more than the average Senior Customer Service Representative Salary in India. Salary estimates are based on 22 latest salaries received from various employees of IntouchCX India.

How does the salary of a Senior Customer Service Representative at IntouchCX India compare with the average salary range for this job?

The average salary of a Senior Customer Service Representative at IntouchCX is 4% more than the average salary of a Senior Customer Service Representative in India. To know exact salary insights, login to view.

What are the top skills required to work as a Senior Customer Service Representative at IntouchCX?

international voice, csr, Cold Calling, Calling and customer support are some of the popular skills required to work as a Senior Customer Service Representative at IntouchCX India.

Which similar companies are paying more than IntouchCX to a Senior Customer Service Representative in India?

Capgemini Senior Customer Service Representative Salary - ₹4.0 Lakhs to ₹8.0 Lakhs per year
TELUS Digital Senior Customer Service Representative Salary - ₹3.3 Lakhs to ₹7.0 Lakhs per year
TCS Senior Customer Service Representative Salary - ₹2.8 Lakhs to ₹9.0 Lakhs per year
Conduent Senior Customer Service Representative Salary - ₹3.5 Lakhs to ₹5.4 Lakhs per year
Tech Mahindra Senior Customer Service Representative Salary - ₹2.1 Lakhs to ₹6.0 Lakhs per year

What is the salary of a Senior Customer Service Representative in companies similar to IntouchCX in India?

Wipro Senior Customer Service Representative Salary - ₹1.8 Lakhs to ₹5.1 Lakhs per year
Sykes Business Services Of India Senior Customer Service Representative Salary - ₹2.5 Lakhs to ₹4.5 Lakhs per year
Concentrix Corporation Senior Customer Service Representative Salary - ₹1.4 Lakhs to ₹6.0 Lakhs per year
Genpact Senior Customer Service Representative Salary - ₹2.8 Lakhs to ₹4.0 Lakhs per year
WNS Senior Customer Service Representative Salary - ₹2.0 Lakhs to ₹4.8 Lakhs per year

What is the estimated take home salary of a Senior Customer Service Representative at IntouchCX in India?

The estimated take-home salary of a Senior Customer Service Representative at IntouchCX ranges between ₹29,583 per month to ₹30,903 per month in India. The take-home salary calculation is based on the average IntouchCX Senior Customer Service Representative salary in India which ranges between ₹2.7 Lakhs to ₹6.5 Lakhs per year for employees with experience between 2 years to 9 years. Check how did we calculate take home salary?

What is the notice period for Senior Customer Service Representative at IntouchCX?

According to AmbitionBox, 47% of the IntouchCX Senior Customer Service Representatives reported a notice period of 1 Month, 26% reported a notice period of 15 days or less and the remaining reported other notice period durations. This is based on 15 responses on AmbitionBox in last 2 years.

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IntouchCX Senior Customer Service Representative Salaries

IntouchCX Senior Customer Service Representative salary in India ranges between ₹2.7 Lakhs to ₹6.5 Lakhs with an average annual salary of ₹. Salary estimates are based on 22 IntouchCX latest salaries received from various employees of IntouchCX.

IntouchCX Senior Customer Service Representative salaries in India

Companies similar to IntouchCX for Senior Customer Service Representative

Latest annual salaries shared by IntouchCX Senior Customer Service Representative

Experience wise IntouchCX Senior Customer Service Representative salaries

Similar Designation salaries in IntouchCX

Top skills at IntouchCX for Senior Customer Service Representative

Salary related reviews for IntouchCX

Customer Care Executive in Hyderabad / Secunderabad

Senior Analyst in Bangalore / Bengaluru

Customer Care Executive in Bangalore / Bengaluru (working remotely)

Quality Analyst in Hyderabad / Secunderabad

Customer Service Executive in Hyderabad / Secunderabad

IntouchCX Senior Customer Service Representative Salary FAQs

Tell us how to improve this page.