Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by IntouchCX Team. If you also belong to the team, you can get access from here

IntouchCX Verified Tick

Compare button icon Compare button icon Compare
filter salariesFilter salaries by

IntouchCX Senior Customer Service Representative salaries in India

Annual salary range
2 - 9 years exp.
₹2.7 Lakhs - ₹6.5 Lakhs
Salary of majority employees
unlock blur
unlock blur

At par with the average Senior Customer Service Representative Salary in BPO Companies for 2 - 9 years of experience

Interested in this particular role?

Last Updated: 26 Oct 2024

Companies similar to IntouchCX for Senior Customer Service Representative

Company name Avg Annual Salary Open Jobs
unlock blur

₹1.4 L/yr - ₹5.5 L/yr

arrow icon 8% less
unlock blur

₹2.5 L/yr - ₹4.5 L/yr

arrow icon 7% less
unlock blur

₹1.2 L/yr - ₹5.1 L/yr

arrow icon 11% less
2 job openings
unlock blur

₹2.5 L/yr - ₹4.5 L/yr

arrow icon 14% less
unlock blur

₹1.8 L/yr - ₹4 L/yr

arrow icon 29% less
unlock blur

₹2 L/yr - ₹4.8 L/yr

arrow icon 9% less
unlock blur

₹2 L/yr - ₹4.5 L/yr

arrow icon 13% less
unlock blur

₹2.1 L/yr - ₹4 L/yr

arrow icon 23% less
unlock blur

₹3 L/yr - ₹3.3 L/yr

arrow icon 21% less
unlock blur

₹3 L/yr - ₹3.5 L/yr

arrow icon 18% less
unlock blur

₹2.1 L/yr - ₹3 L/yr

arrow icon 38% less
unlock blur

₹3.2 L/yr - ₹3.7 L/yr

arrow icon 13% less
unlock blur

₹1.8 L/yr - ₹3.3 L/yr

arrow icon 38% less
unlock blur

₹3.5 L/yr - ₹5.4 L/yr

arrow icon 11% more
unlock blur

₹2.2 L/yr - ₹4.5 L/yr

arrow icon 26% less
unlock blur

₹3.4 L/yr - ₹4 L/yr

arrow icon 10% less
unlock blur

₹3.3 L/yr - ₹7 L/yr

arrow icon 44% more
Senior Customer Service Representative salary at IntouchCX ranges between ₹2.7 Lakhs to ₹6.5 Lakhs per year for employees with experience between 2 years to 9 years. Salary estimates are based on 22 latest salaries received from various employees of IntouchCX.

Latest annual salaries shared by IntouchCX Senior Customer Service Representative

2mo ago
avg blur mobile
3 years exp.
4mo ago
avg blur mobile
3 years exp.
5mo ago
avg blur mobile
7 years exp.
8mo ago
avg blur mobile
5 years exp.
10mo ago
avg blur mobile
4 years exp.
1y ago
avg blur mobile
4 years exp.
1y ago
avg blur mobile
3 years exp.
1y ago
avg blur mobile
3 years exp.
1y ago
avg blur mobile
9 years exp.
1y ago
avg blur mobile
5 years exp.

Experience wise IntouchCX Senior Customer Service Representative salaries

Last Updated: 26 Oct 2024

Experience Avg Annual Salary
2 years  (3 salaries)

unlock blur

₹2.7 L/yr - ₹3.8 L/yr
3 years  (6 salaries)

unlock blur

₹2.7 L/yr - ₹4.4 L/yr
4 years  (5 salaries)

unlock blur

₹1.5 L/yr - ₹5 L/yr
5 years  (4 salaries)

unlock blur

₹3.8 L/yr - ₹4.3 L/yr
6 years (AmbitionBox Estimate)

unlock blur

₹1.6 L/yr - ₹5 L/yr
View all

Similar Designation salaries in IntouchCX

unlock blur
₹1.9 L/yr - ₹4.39 L/yr
unlock blur
₹2.3 L/yr - ₹5.05 L/yr
unlock blur
₹1.1 L/yr - ₹4.5 L/yr
unlock blur
₹1.8 L/yr - ₹4.26 L/yr
unlock blur
₹1.6 L/yr - ₹3.8 L/yr
unlock blur
₹1.5 L/yr - ₹4.8 L/yr
unlock blur
₹1.7 L/yr - ₹5.45 L/yr
unlock blur
₹2.25 L/yr - ₹4.5 L/yr
Senior Associate Salary
(183 salaries)
unlock blur
₹2 L/yr - ₹4.6 L/yr
unlock blur
₹2.05 L/yr - ₹3.8 L/yr

Top skills at IntouchCX for Senior Customer Service Representative

international voice csr Cold Calling Calling customer support voice process Escalations Customer Handling international bpo Solving Queries Customer Service Semi Voice Inbound Calls Bpo Voice UK Process

Salary related reviews for IntouchCX

3.1

Rated by 8 employees for salary & benefits

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 22 Jan 2025

5.0
 for  Salary and Benefits

Likes

Company is offering good salary with cab.

  • Salary - Excellent
  • +3 more

Dislikes

There is zero job security. They will remove you whever they want by telling that business requirements. First they will hire on their requirement season much more candidates more than requirement after the month is finished they will remove you without any notice period.

read more
  • Job security - Bad

Full Time

 · 

Customer Success, Service & Operations Department

2.0
  •  posted on 07 Jan 2025

3.0
 for  Salary and Benefits

Likes

You get on time salary that’s the good thing

  • Job security - Excellent

Dislikes

Very bad work culture Initially while hiring the information given is false Team leaders don’t have any courtesy on team members they treat like slave Process n call flows are to much work stress is more

read more
  • Work satisfaction - Poor
  • +2 more

Full Time

 · 

Other Department

1.0
  •  posted on 27 Dec 2023

3.0
 for  Salary and Benefits

Likes

Nothing is good!!! The whole lot of people in the Management and HR SUCK!!!

Dislikes

HRs of this company are 100% incapable of their duties! One person from the Peets coffee process named Rifat was offered a lesser salary. 15 days after joining the company, his salary was reviewed and he was offered a package as per his expectations. How was the above possible??? Join 247 Intouch and everything is possible. The process TL Santosh and Manager Sandesh, seem like they have only handled Domestic processes. The above people give you targets that you will never achieve. NEVER EVER JOIN THIS ORGINATION!

read more
  • Skill development - Bad
  • +5 more

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 19 Oct 2023

1.0
 for  Salary and Benefits

Likes

I like nothing about the company. Very toxic culture and the salary they give is peanuts.

read more

Dislikes

Almost everything. No proper breaks, no buddy support during production. Compliance and RTA will be on the head to get back to support. Cab scheduling are way too worst.. They never come on time. I've seem Almost 100 people under me suffering like this.

read more
  • Salary - Bad
  • +6 more

Full Time

 · 

Customer Success, Service & Operations Department

4.0
  •  posted on 29 Dec 2023

2.0
 for  Salary and Benefits

Likes

I appreciate the positive work environment at IntouchCX, where collaboration is encouraged. The team dynamic and the company's commitment to innovation are notable aspects that I enjoy in my role.

read more
  • Skill development - Good

Dislikes

While I value my experience at IntouchCX, I believe there's room for improvement in terms of salary, job security, and the recruitment process. Addressing these areas could contribute to an even more fulfilling work experience.

read more
  • Salary - Poor
  • +2 more
see more salary related reviews

Discover interview dos and don'ts from real experiences

IntouchCX Senior Customer Service Representative Salary FAQs

What is the salary of Senior Customer Service Representative at IntouchCX ?
The average salary of a Senior Customer Service Representative at IntouchCX in India typically ranges from ₹2.7 Lakhs to ₹6.5 Lakhs per year, depending on experience (from 2 years to 9 years).

The top 10% of Senior Customer Service Representative at IntouchCX earn more than ₹5.1 Lakhs per year, and the top 1% earn over ₹6.5 Lakhs per year. Senior Customer Service Representative Salaries at IntouchCX can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 20+ IntouchCX employees in India.
What is the estimated take home salary of a Senior Customer Service Representative at IntouchCX in India?
The estimated take-home salary of a Senior Customer Service Representative at IntouchCX in India typically ranges from ₹29,583 to ₹30,903 per month. This is based on the average salary range of ₹2.7 Lakhs to ₹6.5 Lakhs per year for employees with experience ranging from 2 years to 9 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 20+ salaries received from various employees of IntouchCX. Check how we calculate in-hand salary with our in-hand salary calculator.
What are the key skills required to be a Senior Customer Service Representative at IntouchCX ?
To be a Senior Customer Service Representative at IntouchCX in india, the key skills required include:

  • - international voice
  • - csr
  • - Cold Calling
  • - Calling
  • - customer support

These skills are highly valued at IntouchCX and are crucial for successful performance in a Software Engineering role.
Which companies offer higher salaries than IntouchCX for Senior Customer Service Representative in India?
TELUS Digital ₹3.3 Lakhs to ₹7.0 Lakhs per year
Conduent ₹3.5 Lakhs to ₹5.4 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by IntouchCX, depending on the role and experience level.
What is the salary of a Senior Customer Service Representative in companies similar to IntouchCX in India?
The salary of a Senior Customer Service Representative at companies similar to IntouchCX in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Sykes Business Services Of India ₹2.5 Lakhs to ₹4.5 Lakhs per year
Concentrix Corporation ₹1.4 Lakhs to ₹5.5 Lakhs per year
WNS ₹2.0 Lakhs to ₹4.8 Lakhs per year
iQor Global Services ₹3.4 Lakhs to ₹4.0 Lakhs per year
Teleperformance ₹1.2 Lakhs to ₹5.1 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.
How the salary growth look like for a Senior Customer Service Representative at IntouchCX in India?
The salary growth for a Senior Customer Service Representative at IntouchCX depends on factors such as experience, performance, and promotions. On average, a Senior Customer Service Representative can expect the following growth trajectory at IntouchCX:

Experience Average Salary Range
2 years ₹2.7 Lakhs to ₹3.8 Lakhs per year
3 years ₹2.7 Lakhs to ₹4.4 Lakhs per year
4 years ₹1.5 Lakhs to ₹5.0 Lakhs per year
5 years ₹3.8 Lakhs to ₹4.3 Lakhs per year
and so on.

Tell us how to improve this page.

IntouchCX Senior Customer Service Representative salary in India ranges between ₹2.7 Lakhs to ₹6.5 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 22 IntouchCX latest salaries received from various employees of IntouchCX.