HGS Senior Customer Service Representative Salaries by 5 Employees (Updated 2025)

2 - 4 years exp.

₹3 Lakhs - ₹3.3 Lakhs

Low Confidence

Salary of majority employees

18% less than the average Senior Customer Service Representative Salary in BPO Companies for 2 - 4 years of experience

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Salaries in different departments

Customer Success, Service & Operations Senior Customer Service Representative Salary 2 - 3 years exp. (AmbitionBox Estimate)	₹3 L/yr - ₹3.1 L/yr
BFSI, Investments & Trading Senior Customer Service Representative Salary 2 years exp. (AmbitionBox Estimate)	₹2.9 L/yr - ₹3.5 L/yr
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CSR & Social Service Senior Customer Service Representative Salary 4 years exp. (AmbitionBox Estimate)	₹2.9 L/yr - ₹3.5 L/yr

Last Updated: 26 Jul 2023

Companies similar to HGS for Senior Customer Service Representative

Company name	Avg Annual Salary	Open Jobs
WNS Senior Customer Service Representative Salary 1 - 10 years exp. (21 salaries)	₹2 L/yr - ₹4.8 L/yr 16% more
Teleperformance Senior Customer Service Representative Salary 1 - 5 years exp. (165 salaries)	₹1.6 L/yr - ₹5.5 L/yr 15% more
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Concentrix Corporation Senior Customer Service Representative Salary 0 - 6 years exp. (1k salaries)	₹1.4 L/yr - ₹6 L/yr 16% more
Genpact Senior Customer Service Representative Salary 1 - 6 years exp. (12 salaries)	₹2.8 L/yr - ₹4 L/yr 17% more
Tech Mahindra Senior Customer Service Representative Salary 2 - 7 years exp. (58 salaries)	₹2.1 L/yr - ₹6 L/yr 37% more
TCS Senior Customer Service Representative Salary 3 - 12 years exp. (23 salaries)	₹2.8 L/yr - ₹9 L/yr 69% more
Infosys Senior Customer Service Representative Salary 1 - 3 years exp. (3 salaries)	₹2 L/yr - ₹3.2 L/yr 19% less
HCLTech Senior Customer Service Representative Salary 0 - 8 years exp. (570 salaries)	₹1.7 L/yr - ₹5.5 L/yr 4% more
Capgemini Senior Customer Service Representative Salary 3 - 8 years exp. (4 salaries)	₹4 L/yr - ₹8 L/yr 83% more
Accenture Senior Customer Service Representative Salary 2 - 6 years exp. (31 salaries)	₹2.8 L/yr - ₹6.8 L/yr 79% more
Sykes Business Services Of India Senior Customer Service Representative Salary 1 - 6 years exp. (172 salaries)	₹2.5 L/yr - ₹4.5 L/yr 18% more
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Firstsource Solutions Senior Customer Service Representative Salary 1 - 8 years exp. (69 salaries)	₹2 L/yr - ₹5 L/yr 18% more
iEnergizer Senior Customer Service Representative Salary 2 - 5 years exp. (57 salaries)	₹2.4 L/yr - ₹6 L/yr 44% more
Foundever Senior Customer Service Representative Salary 0 - 7 years exp. (43 salaries)	₹2.5 L/yr - ₹4.5 L/yr 10% more
Conneqt Business Solutions Senior Customer Service Representative Salary 0 - 6 years exp. (23 salaries)	₹1.8 L/yr - ₹4 L/yr 11% less
IntouchCX Senior Customer Service Representative Salary 2 - 9 years exp. (22 salaries)	₹2.7 L/yr - ₹6.5 L/yr 27% more
TTEC India Senior Customer Service Representative Salary 1 - 6 years exp. (19 salaries)	₹2 L/yr - ₹4.5 L/yr 9% more
HSBC Electronic Data Processing Senior Customer Service Representative Salary 2 - 8 years exp. (11 salaries)	₹2.4 L/yr - ₹10 L/yr 69% more
Infosys BPM Senior Customer Service Representative Salary 2 - 6 years exp. (6 salaries)	₹2.1 L/yr - ₹3 L/yr 21% less
Alorica Senior Customer Service Representative Salary 2 - 6 years exp. (5 salaries)	₹3.2 L/yr - ₹3.7 L/yr 10% more

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Senior Customer Service Representative salary at HGS ranges between ₹3 Lakhs to ₹3.3 Lakhs per year for employees with experience between 2 years to 4 years. Salary estimates are based on 5 latest salaries received from various employees of HGS.

Experience wise HGS Senior Customer Service Representative salaries

Last Updated: 26 Jul 2023

Experience	Avg Annual Salary
2 years (AmbitionBox Estimate)	₹3 L/yr - ₹3.2 L/yr
3 years (AmbitionBox Estimate)	₹3.1 L/yr - ₹3.3 L/yr
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4 years (AmbitionBox Estimate)	₹1.3 L/yr - ₹3.2 L/yr

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Salary related reviews for HGS

4.8

Rated by 2 employees for salary & benefits

Customer Service Associate in Mumbai

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 18 Dec 2024

1.0

for Salary and Benefits

Likes

Liked nothing at all

Dislikes

Salary is around 23 to 28k ctc. In the name of dynamic process there is no urge to develop a stream to the process Favoritism is at top from superiors, offcourse for females only. (IYKYK) Contract which gets renewed every month, Hopes are given that we will put you on pay role, but even after hardwork and efforts nothing is granted to you. No job security at all

Salary - Bad

+6 more

Sales Executive in New Delhi

Full Time

Sales & Business Development Department

1.0

• posted on 15 Feb 2024

1.0

for Salary and Benefits

Likes

...t to join HGS ,there working culture is very bad.Hr does not support any matter.they hold 1st month salary without informed me.BM,TL,HR does not support and treated like cruel and illiterate person.I am starve to death due to.They hired and fire.totally waste of time .

Dislikes

They hire and fire like an illiterate people in their system.

Salary - Bad

+6 more

Senior Associate in Mumbai Suburban

Full Time

BFSI, Investments & Trading Department

1.0

• posted on 11 Nov 2023

1.0

for Salary and Benefits

Likes

Salary is on time

Dislikes

This payroll organization who just hired the employee fire the employee they dont have any policy which is benefit for the emplyee this organization control by other organization they dont have single power for their employee worst hr manisha they have

Salary - Bad

+6 more

Senior Associate in Bangalore / Bengaluru

Full Time

Customer Success, Service & Operations Department

5.0

• posted on 28 Apr 2022

3.0

for Salary and Benefits

Likes

Good work environment and culture. Teammates are supportive and the management is transparent.

Skill development - Excellent

+3 more

Dislikes

There is a lot of politics and the management doesn't address our issues. Salary is decent but career growth is slow.

Work satisfaction - Poor

Customer Care Executive in Hyderabad / Secunderabad

Full Time

Procurement & Supply Chain Department

1.0

• posted on 09 Feb 2019

1.0

for Salary and Benefits

Likes

...hey force to do overtime on weekends and national holidays and never pay for it. Every month they deduct money from salary for no reason.

Dislikes

Management , pay out

Salary - Bad

+5 more

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a senior quality lead

Help me with in hand salary

Hi All, I'm so much confused in calculating my in hand salary by excluding the variable pay. Anyhow variable pay will have 30% tax directly on it. So by excluding If I calculate my monthly inhand using old and as well as new regime of 2025. I don't know which one to choose and which is best for me. Currently 80C is 1.5lakhs and 80D is 50k and Rent paid was around 75k help me to calculate in hand as per the above assumptions

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HGS Senior Customer Service Representative Salary FAQs

What is the salary of Senior Customer Service Representative at HGS?

Senior Customer Service Representative salary at HGS in India ranges between ₹3.0 Lakhs to ₹3.3 Lakhs for experience between 2 years to 4 years. According to our estimates it is 18% less than the average Senior Customer Service Representative Salary in India. Salary estimates are based on 5 latest salaries received from various employees of HGS India.

How does the salary of a Senior Customer Service Representative at HGS India compare with the average salary range for this job?

The average salary of a Senior Customer Service Representative at HGS is 18% less than the average salary of a Senior Customer Service Representative in India. To know exact salary insights, login to view.

Which similar companies are paying more than HGS to a Senior Customer Service Representative in India?

Capgemini Senior Customer Service Representative Salary - ₹4.0 Lakhs to ₹8.0 Lakhs per year
TELUS Digital Senior Customer Service Representative Salary - ₹3.3 Lakhs to ₹7.0 Lakhs per year
Accenture Senior Customer Service Representative Salary - ₹2.8 Lakhs to ₹6.8 Lakhs per year
TCS Senior Customer Service Representative Salary - ₹2.8 Lakhs to ₹9.0 Lakhs per year
HSBC Electronic Data Processing Senior Customer Service Representative Salary - ₹2.4 Lakhs to ₹10.0 Lakhs per year

What is the salary of a Senior Customer Service Representative in companies similar to HGS in India?

iEnergizer Senior Customer Service Representative Salary - ₹2.4 Lakhs to ₹6.0 Lakhs per year
Conduent Senior Customer Service Representative Salary - ₹3.5 Lakhs to ₹5.4 Lakhs per year
Tech Mahindra Senior Customer Service Representative Salary - ₹2.1 Lakhs to ₹6.0 Lakhs per year
IntouchCX Senior Customer Service Representative Salary - ₹2.7 Lakhs to ₹6.5 Lakhs per year
Sykes Business Services Of India Senior Customer Service Representative Salary - ₹2.5 Lakhs to ₹4.5 Lakhs per year

What is the estimated take home salary of a Senior Customer Service Representative at HGS in India?

The estimated take-home salary of a Senior Customer Service Representative at HGS ranges between ₹22,646 per month to ₹24,119 per month in India. The take-home salary calculation is based on the average HGS Senior Customer Service Representative salary in India which ranges between ₹3.0 Lakhs to ₹3.3 Lakhs per year for employees with experience between 2 years to 4 years. Check how did we calculate take home salary?

What is the notice period for Senior Customer Service Representative at HGS?

According to AmbitionBox, 100% of the HGS Senior Customer Service Representatives reported a notice period of 15 days or less.This is based on 1 response on AmbitionBox in last 2 years.

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HGS Senior Customer Service Representative Salaries

HGS Senior Customer Service Representative salary in India ranges between ₹3 Lakhs to ₹3.3 Lakhs with an average annual salary of ₹. Salary estimates are based on 5 HGS latest salaries received from various employees of HGS.