Infosys BPM Senior Customer Service Representative Salaries by 6 Employees

2 - 6 years exp.

₹2.1 Lakhs - ₹3 Lakhs

Low Confidence

Salary of majority employees

36% less than the average Senior Customer Service Representative Salary in BPO Companies for 2 - 6 years of experience

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Last Updated: 16 Mar 2023

Companies similar to Infosys BPM for Senior Customer Service Representative

Company name	Avg Annual Salary	Open Jobs
Concentrix Corporation Senior Customer Service Representative Salary 1 - 6 years exp. (980 salaries)	₹1.4 L/yr - ₹5.5 L/yr 48% more
Sykes Business Services Of India Senior Customer Service Representative Salary 1 - 6 years exp. (172 salaries)	₹2.5 L/yr - ₹4.5 L/yr 50% more
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Teleperformance Senior Customer Service Representative Salary 0 - 5 years exp. (197 salaries)	₹1.2 L/yr - ₹5 L/yr 41% more	2 job openings
Firstsource Solutions Senior Customer Service Representative Salary 1 - 8 years exp. (69 salaries)	₹2 L/yr - ₹5 L/yr 51% more
iEnergizer Senior Customer Service Representative Salary 2 - 5 years exp. (57 salaries)	₹2.4 L/yr - ₹6 L/yr 83% more
Foundever Senior Customer Service Representative Salary 0 - 7 years exp. (43 salaries)	₹2.5 L/yr - ₹4.5 L/yr 39% more
Conneqt Business Solutions Senior Customer Service Representative Salary 0 - 6 years exp. (22 salaries)	₹1.8 L/yr - ₹4 L/yr 14% more
WNS Senior Customer Service Representative Salary 1 - 10 years exp. (21 salaries)	₹2 L/yr - ₹4.8 L/yr 47% more
HGS Senior Customer Service Representative Salary 2 - 6 years exp. (6 salaries)	₹3 L/yr - ₹3.3 L/yr 27% more
TaskUs Senior Customer Service Representative Salary 1 - 6 years exp. (6 salaries)	₹3 L/yr - ₹3.5 L/yr 32% more
Omega Healthcare Senior Customer Service Representative Salary 2 - 6 years exp. (4 salaries)	₹1.8 L/yr - ₹3.3 L/yr At par
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Powerweave Senior Customer Service Representative Salary 2 - 6 years exp. (4 salaries)	₹3 L/yr - ₹3.8 L/yr 38% more
Conduent Senior Customer Service Representative Salary 2 - 8 years exp. (4 salaries)	₹3.5 L/yr - ₹5.4 L/yr 78% more
Altruist Technologies Senior Customer Service Representative Salary 1 - 10 years exp. (4 salaries)	₹1.1 L/yr - ₹2.2 L/yr 27% less
Radical Minds Senior Customer Service Representative Salary 0 - 6 years exp. (3 salaries)	₹2 L/yr - ₹3 L/yr 6% less
TELUS Digital Senior Customer Service Representative Salary 1 - 5 years exp. (3 salaries)	₹3.3 L/yr - ₹7 L/yr 131% more

Senior Customer Service Representative salary at Infosys BPM ranges between ₹2.1 Lakhs to ₹3 Lakhs per year for employees with experience between 2 years to 6 years. Salary estimates are based on 6 latest salaries received from various employees of Infosys BPM .

Experience wise Infosys BPM Senior Customer Service Representative salaries

Last Updated: 16 Mar 2023

Experience	Avg Annual Salary
2 years (AmbitionBox Estimate)	₹2.7 L/yr - ₹3 L/yr
3 years (3 salaries)	₹2.5 L/yr - ₹3 L/yr
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4 years (AmbitionBox Estimate)	₹2.2 L/yr - ₹2.8 L/yr
5 years (AmbitionBox Estimate)	₹2 L/yr - ₹2.6 L/yr
6 years (AmbitionBox Estimate)	₹2 L/yr - ₹3.8 L/yr

Similar Designation salaries in Infosys BPM

Customer Service Representative Salary

(3 salaries)

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₹2.2 L/yr - ₹4 L/yr

Customer Service Executive Salary

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Customer Service Associate Salary

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₹2 L/yr - ₹7 L/yr

Customer Care Executive Salary

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₹1.5 L/yr - ₹3.78 L/yr

Customer Support Executive Salary

(24 salaries)

₹1.75 L/yr - ₹5.51 L/yr

Customer Support Associate Salary

(AmbitionBox Estimate)

₹4.7 L/yr - ₹6 L/yr

Senior Process Associate Salary

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₹1.3 L/yr - ₹5.9 L/yr

Senior Associate Salary

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₹2.05 L/yr - ₹6.75 L/yr

Back Office Executive Salary

(14 salaries)

₹1.6 L/yr - ₹2.9 L/yr

Salary related reviews for Infosys BPM

Operations Manager in Bangalore / Bengaluru

Full Time

Consulting Department

2.0

• posted on 03 Jul 2024

1.0

for Salary and Benefits

Likes

Nothing

Dislikes

No Motivation and pay hikes are very low. Micromanagement of people on working on system. Even going to toilet is also counted as non productive. There is one manager SIva Rebbragada he is the worst manager I am seen in my career.

Salary - Bad

+4 more

Senior Process Associate in Pune

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 18 Oct 2023

1.0

for Salary and Benefits

Likes

work from office.

Dislikes

biggest fraud Infosys BPM t, PF amount 15000 pending cases since 2 years. No salary hike in 3 yrs, toxic, torture environment. Too much of work, short team size. no Standard Procedure Followed. infosys ltd has diferent standards and Infosys BPM has no standards at all. they hires more girls so that they can run busines like anything, no rules followed

Salary - Bad

+6 more

Team Lead in Pune

Full Time

Finance & Accounting Department

4.0

• posted on 24 Dec 2022

1.0

for Salary and Benefits

Likes

learning opportunities Campus environment and facilities except transport CSR activities Having great culture and multiple things are available within campus You can say it's mini town You find everything From stationary shop to accommodation, Multiple food courts with multiple food varieties, multiple courts and grounds for sports activities,gym, jacuzzi, steam bath, loundry restaurant are available within campus

Skill development - Excellent

+5 more

Dislikes

Compensation and benefits Transport charges

Salary - Bad

Operations Manager in Bangalore / Bengaluru

Full Time

Finance & Accounting Department

1.0

• posted on 06 Jul 2023

4.0

for Salary and Benefits

Likes

Salary on time that's all in likes.

Salary - Good

+1 more

Dislikes

1. Lack of planning on accepting projects. 2. Laid back approach on indisciplined resources, causes impact on work. 3 No backup planning on business continuity. 4. Managers push employees beyond capacity, instead of discussing with clients for their wrong estimates of FTE. 5. Top management discuss issues within themselves and come up with action points, without knowing ground level pain areas nor taking inputs from People who are close to process.

Skill development - Bad

+3 more

Senior Associate in Hyderabad / Secunderabad

Full Time

Apple mappings Department

3.0

• posted on 28 Jun 2022

3.0

for Salary and Benefits

Likes

Good work environment and culture. Team mate's are supportive and the management is transparent. There is a huge cafeteria and gaming arcade for chilling.

Dislikes

There is a lot of politics the management doesn't address our issues. Salary is decent but career growth is slow

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Infosys BPM Senior Customer Service Representative Salary FAQs

What is the salary of Senior Customer Service Representative at Infosys BPM ?

The average salary of a Senior Customer Service Representative at Infosys BPM in India typically ranges from ₹2.1 Lakhs to ₹3.0 Lakhs per year, depending on experience (from 2 years to 6 years).

The top 10% of Senior Customer Service Representative at Infosys BPM earn more than ₹3.0 Lakhs per year, and the top 1% earn over ₹3.0 Lakhs per year. Senior Customer Service Representative Salaries at Infosys BPM can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 6 Infosys BPM employees in India.

What is the estimated take home salary of a Senior Customer Service Representative at Infosys BPM in India?

The estimated take-home salary of a Senior Customer Service Representative at Infosys BPM in India typically ranges from ₹17,355 to ₹19,057 per month. This is based on the average salary range of ₹2.1 Lakhs to ₹3.0 Lakhs per year for employees with experience ranging from 2 years to 6 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 6 salaries received from various employees of Infosys BPM . Check how we calculate in-hand salary with our in-hand salary calculator.

Which companies offer higher salaries than Infosys BPM for Senior Customer Service Representative in India?

TELUS Digital	₹3.3 Lakhs to ₹7.0 Lakhs per year
iEnergizer	₹2.4 Lakhs to ₹6.0 Lakhs per year
Conduent	₹3.5 Lakhs to ₹5.4 Lakhs per year
Firstsource Solutions	₹2.0 Lakhs to ₹5.0 Lakhs per year
Sykes Business Services Of India	₹2.5 Lakhs to ₹4.5 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Infosys BPM , depending on the role and experience level.

What is the salary of a Senior Customer Service Representative in companies similar to Infosys BPM in India?

The salary of a Senior Customer Service Representative at companies similar to Infosys BPM in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Concentrix Corporation	₹1.4 Lakhs to ₹5.5 Lakhs per year
WNS	₹2.0 Lakhs to ₹4.8 Lakhs per year
Teleperformance	₹1.2 Lakhs to ₹5.0 Lakhs per year
Foundever	₹2.5 Lakhs to ₹4.5 Lakhs per year
Powerweave	₹3.0 Lakhs to ₹3.8 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Senior Customer Service Representative at Infosys BPM in India?

The salary growth for a Senior Customer Service Representative at Infosys BPM depends on factors such as experience, performance, and promotions. On average, a Senior Customer Service Representative can expect the following growth trajectory at Infosys BPM :

Experience	Average Salary Range
2 years	₹2.7 Lakhs to ₹3.0 Lakhs per year
3 years	₹2.5 Lakhs to ₹3.0 Lakhs per year
4 years	₹2.2 Lakhs to ₹2.8 Lakhs per year
5 years	₹2.0 Lakhs to ₹2.6 Lakhs per year

and so on.

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Infosys BPM Senior Customer Service Representative Salaries

Infosys BPM Senior Customer Service Representative salary in India ranges between ₹2.1 Lakhs to ₹3 Lakhs with an average annual salary of ₹. Salary estimates are based on 6 Infosys BPM latest salaries received from various employees of Infosys BPM .

Infosys BPM Senior Customer Service Representative salaries in India

Companies similar to Infosys BPM for Senior Customer Service Representative

Latest annual salaries shared by Infosys BPM Senior Customer Service Representative

Experience wise Infosys BPM Senior Customer Service Representative salaries

Similar Designation salaries in Infosys BPM

Salary related reviews for Infosys BPM

Operations Manager in Bangalore / Bengaluru

Senior Process Associate in Pune

Team Lead in Pune

Operations Manager in Bangalore / Bengaluru

Senior Associate in Hyderabad / Secunderabad

Infosys BPM Senior Customer Service Representative Salary FAQs

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