Infosys BPM Customer Service Representative Salaries by 2 Employees (Updated 2025)

3 - 4 years exp.

₹2.4 Lakhs - ₹3.1 Lakhs

Low Confidence

Avg. annual salary (AmbitionBox Estimate)

Monthly In-hand Salary

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Last Updated: 5 Apr 2025

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Customer Service Representative salary at Infosys BPM ranges between ₹2.4 Lakhs to ₹3.1 Lakhs per year for employees with experience between 3 years to 4 years. Salary estimates are based on 2 latest salaries received from various employees of Infosys BPM .

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Top skills at Infosys BPM for Customer Service Representative

inbound Contact Center Customer Service Grievance Handling

Salary related reviews for Infosys BPM

5.0

Rated by 1 employees for salary & benefits

Team Lead in Pune

Full Time

Finance & Accounting Department

4.0

• posted on 24 Dec 2022

1.0

for Salary and Benefits

Likes

learning opportunities Campus environment and facilities except transport CSR activities Having great culture and multiple things are available within campus You can say it's mini town You find everything From stationary shop to accommodation, Multiple food courts with multiple food varieties, multiple courts and grounds for sports activities,gym, jacuzzi, steam bath, loundry restaurant are available within campus

Skill development - Excellent

+5 more

Dislikes

Compensation and benefits Transport charges

Salary - Bad

Senior Associate in Hyderabad / Secunderabad

Full Time

Apple mappings Department

3.0

• posted on 28 Jun 2022

3.0

for Salary and Benefits

Likes

Good work environment and culture. Team mate's are supportive and the management is transparent. There is a huge cafeteria and gaming arcade for chilling.

Dislikes

There is a lot of politics the management doesn't address our issues. Salary is decent but career growth is slow

Team Lead in Hyderabad / Secunderabad

Full Time

Finance & Accounting Department

4.0

• posted on 30 Jul 2022

1.0

for Salary and Benefits

Likes

Good scope of learning and innovation, job security is top notch

Skill development - Good

+3 more

Dislikes

Compensation and benefits for long term employees are very poor. No band correction as per market standards. Ready to pay 40% hike for external hire but not even 10% for internal resources.

Salary - Bad

Team Lead in Pune

Full Time

Finance & Accounting Department

3.0

• posted on 09 Apr 2022

2.0

for Salary and Benefits

Likes

Work culture and opportunities.

Work-life balance - Good

Dislikes

Compensation and the tenure for growth. Here you would get all opportunities and exposure but the value to your service will not be as expected. Almost 2 years into the organization with good ratings yet no revision of Compensation.

Salary - Poor

+2 more

Process Associate in Pune

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 08 Apr 2023

1.0

for Salary and Benefits

Likes

Infrastructure Nothing else matters if u r paid less

Dislikes

...es Did not support the employees in rough time like COVID. Money minded people Less pay more work

Salary - Bad

+4 more

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Salary Discussions, Hike & Promotions

My current CTC is ₹7,80,660, which includes a ₹1,32,000 night shift allowance, and my monthly take-home pay is ₹72,133. I have received a new job offer with a CTC of ₹10,67,231, a monthly take-home pay of ₹83,333, and 192 restricted stock units (each valued at $60, vesting 25% after one year and quarterly thereafter). This new position is closer to my home and does not involve night shifts. The offer letter is attached. I have also requested a ₹95,000 monthly salary increase and am awaiting their response. Could someone advise me on whether I should accept the new offer or remain in my current role?

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Infosys BPM Customer Service Representative Salary FAQs

How the salary growth look like for a Customer Service Representative at Infosys BPM in India?

The salary growth for a Customer Service Representative at Infosys BPM depends on factors such as experience, performance, and promotions. On average, a Customer Service Representative can expect the following growth trajectory at Infosys BPM :

Experience	Average Salary Range
3 years	₹2.4 Lakhs to ₹3.1 Lakhs per year
4 years	₹2.5 Lakhs to ₹3.1 Lakhs per year

and so on.

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Infosys BPM Customer Service Representative Salaries

Infosys BPM Customer Service Representative salary in India ranges between ₹2.4 Lakhs to ₹3.1 Lakhs. This is an estimate based on latest salaries received from employees of Infosys BPM .