WNS Pune Senior Customer Service Representative Salaries by 10+ Employees

1 - 9 years exp.

₹2.7 Lakhs - ₹4.8 Lakhs

Salary of majority employees

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At par with the average Senior Customer Service Representative Salary in BPO Companies for 1 - 9 years of experience

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Salaries in different departments

Customer Success, Service & Operations Senior Customer Service Representative Salary 1 - 5 years exp. (8 salaries)	Unlock ₹3.2 L/yr - ₹4.8 L/yr
Sales & Business Development Senior Customer Service Representative Salary 4 - 6 years exp. (AmbitionBox Estimate)	Unlock ₹2.7 L/yr - ₹3.7 L/yr
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Food, Beverage & Hospitality Senior Customer Service Representative Salary 9 years exp. (AmbitionBox Estimate)	Unlock ₹3.8 L/yr - ₹4.3 L/yr

Last Updated: 12 Apr 2024

Companies similar to WNS for Senior Customer Service Representative in Pune

WNS Senior Customer Service Representative Salary

1 - 9 years exp. (11 salaries)

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₹2.7 L/yr - ₹4.8 L/yr

Company name	Avg Annual Salary	Open Jobs
TCS Senior Customer Service Representative Salary 7 - 12 years exp. (6 salaries)	Unlock ₹5.5 L/yr - ₹8 L/yr 57% more
Tech Mahindra Senior Customer Service Representative Salary 2 - 7 years exp. (11 salaries)	Unlock ₹2.6 L/yr - ₹6 L/yr 19% more
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Concentrix Corporation Senior Customer Service Representative Salary 1 - 6 years exp. (65 salaries)	Unlock ₹1.8 L/yr - ₹5.3 L/yr 1% more
Conneqt Business Solutions Senior Customer Service Representative Salary 4 - 6 years exp. (3 salaries)	Unlock ₹1.9 L/yr - ₹2.5 L/yr 35% less
Automatic Data Processing (ADP) Senior Customer Service Representative Salary 0 - 10 years exp. (86 salaries)	Unlock ₹4 L/yr - ₹8.5 L/yr 63% more

Sopra Steria

Success to our employee's well-being? A work-life balance that's simply unbeatable.

Our employees have rated us 4 for Work-Life Balance on AmbitionBox

Senior Customer Service Representative salary at WNS ranges between ₹2.7 Lakhs to ₹4.8 Lakhs per year for employees with experience between 1 year to 9 years. Salary estimates are based on 11 latest salaries received from various employees of WNS.

Experience wise WNS Senior Customer Service Representative salaries in Pune

Last Updated: 12 Apr 2024

Experience	Avg Annual Salary
1 year (AmbitionBox Estimate)	Unlock ₹3.7 L/yr - ₹6.7 L/yr
2 years (AmbitionBox Estimate)	Unlock ₹3.7 L/yr - ₹4 L/yr
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3 years (AmbitionBox Estimate)	Unlock ₹3.4 L/yr - ₹4.3 L/yr
4 years (3 salaries)	Unlock ₹2.7 L/yr - ₹4.7 L/yr
5 years (3 salaries)	Unlock ₹3.2 L/yr - ₹4.8 L/yr
6 years (AmbitionBox Estimate)	Unlock ₹2.7 L/yr - ₹6.9 L/yr
7 years (AmbitionBox Estimate)	Unlock ₹3.5 L/yr - ₹4.4 L/yr
8 years (AmbitionBox Estimate)	Unlock ₹3.5 L/yr - ₹4.5 L/yr
9 years (AmbitionBox Estimate)	Unlock ₹1.6 L/yr - ₹4.3 L/yr

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From

Senior Customer Service Representative

₹

Lakhs/yr

1 - 10 years exp.

General Manager

₹

Lakhs/yr

15 - 23 years exp.

Senior Customer Service Representative

1 - 10 years exp.

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Team Lead

2 - 13 years exp.

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71% hike

Assistant Manager

0 - 17 years exp.

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61% hike

Disclaimer: Our data limits the visualization of this career path at this point. However, other roles and opportunities might be available within the organization beyond what is shown here.

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Salary related reviews for WNS

4.4

Rated by 3 employees for salary & benefits

Senior Associate in Gurgaon / Gurugram

Full Time

BFSI, Investments & Trading Department

3.0

• posted on 24 Feb 2025

4.0

for Salary and Benefits

Likes

Salary comes in time, work culture is good.

Salary - Good

+3 more

Dislikes

Leave policy is very bad. There is no sick leave policy. Working hours are strict. Late logins are included in our incentive criteria which is unfair specially in the process I worked for. Sometimes double pay are not paid on time when we work on National holidays , we had to raise ticket for that.

Quality Analyst in Visakhapatnam

Full Time

Quality Assurance Department

1.0

• posted on 17 Feb 2025

1.0

for Salary and Benefits

Likes

Nothing just a working environment is good

Job security - Excellent

+1 more

Dislikes

Dissatisfied salary for my entire 5years of experience in the same organization they are giving hike to the new people and for the old they are not considering at all and how can we be a loyal employee

Salary - Bad

+4 more

Team Manager in Bangalore / Bengaluru

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 30 Jan 2025

1.0

for Salary and Benefits

Likes

Flexible schedule. Work life balance.

Job security - Excellent

+1 more

Dislikes

False promises, wrong hiring, leadership not keeping their commitments and retaining stating that they will match salary and never matching it once you take back papers.

Salary - Bad

+4 more

Customer Support Associate in Noida

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 20 Jan 2025

3.0

for Salary and Benefits

Likes

Salary on time and one side cab drop

Skill development - Excellent

Dislikes

One side cab drop, not much salary, penny appraisals, less opportunity for promotions instead they do designation change so they don't have to increase salary, no meal or meal voucher.

Promotions - Poor

Senior Associate in Pune

Full Time

Procurement & Supply Chain Department

1.0

• posted on 15 Dec 2024

3.0

for Salary and Benefits

Likes

Nothing to like about this organisation except payment and incentives also night shift allowances.

Job security - Good

Dislikes

All the things which is needed to be a good organisation that is missing here Work life balance - NO Promotion- NO SAT/SUN working - YES PARTIALITY - YES Casteism - YES managers behaviour - Worst They are not discussing with people for sat sun working they directly update the roster and ask people to come otherwise same day resignation will be there NSA not approved in time so the pay cycle will impact for us they don’t have care.

Skill development - Bad

+4 more

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a senior associate

Offer Letter

Hi Folks, I am Working in capgemini and getting 4.2LPA with variable. Holding 3 offers for RTR profile with having 3 YOE. 1. WNS Sr. Associate -5.5 + 52K vari... read more

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WNS Senior Customer Service Representative Salary FAQs

What is the salary of Senior Customer Service Representative at WNS Pune?

Senior Customer Service Representative salary at WNS in Pune ranges between ₹2.7 Lakhs to ₹4.8 Lakhs for experience between 1 years to 9 years. According to our estimates it is 1% more than the average Senior Customer Service Representative Salary in India. Salary estimates are based on 11 latest salaries received from various employees of WNS Pune.

How does the salary of a Senior Customer Service Representative at WNS Pune compare with the average salary range for this job?

The average salary of a Senior Customer Service Representative at WNS is 1% more than the average salary of a Senior Customer Service Representative in Pune. To know exact salary insights, login to view.

Which similar companies are paying more than WNS to a Senior Customer Service Representative in Pune?

Automatic Data Processing (ADP) Senior Customer Service Representative Salary - ₹4.0 Lakhs to ₹8.5 Lakhs per year
TCS Senior Customer Service Representative Salary - ₹5.5 Lakhs to ₹8.0 Lakhs per year
Tech Mahindra Senior Customer Service Representative Salary - ₹2.6 Lakhs to ₹6.0 Lakhs per year
Concentrix Corporation Senior Customer Service Representative Salary - ₹1.8 Lakhs to ₹5.3 Lakhs per year

What is the salary of a Senior Customer Service Representative in companies similar to WNS in Pune?

Conneqt Business Solutions Senior Customer Service Representative Salary - ₹1.9 Lakhs to ₹2.5 Lakhs per year

What is the estimated take home salary of a Senior Customer Service Representative at WNS in Pune?

The estimated take-home salary of a Senior Customer Service Representative at WNS ranges between ₹28,169 per month to ₹29,560 per month in Pune. The take-home salary calculation is based on the average WNS Senior Customer Service Representative salary in India which ranges between ₹2.7 Lakhs to ₹4.8 Lakhs per year for employees with experience between 1 years to 9 years. Check how did we calculate take home salary?

What is the notice period for Senior Customer Service Representative at WNS in Pune?

According to AmbitionBox, 60% of the WNS Senior Customer Service Representatives in Pune reported a notice period of 15 days or less, 40% reported a notice period of 2 Months.This is based on 5 responses on AmbitionBox in last 2 years.

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WNS Senior Customer Service Representative Salaries in Pune

WNS Senior Customer Service Representative salary in Pune ranges between ₹2.7 Lakhs to ₹4.8 Lakhs with an average annual salary of ₹. Salary estimates are based on 11 WNS latest salaries received from various employees of WNS.