WNS Customer Service Manager salaries in Mumbai

Likes

*Having a free Cabs *Good Cafeteria *Good working space *Having a Good Team mates and *Having Good support by a Managers

Dislikes

... Growth is done only whn IJP comes that too if we move to other team if not our Destination remain same * Having no hike in salary * Having no any gifts/Vouchers or Sweet box to the Employees for Dasara or Deepavali Festival

Likes

The only good thing about this organization is Hybrid Model

Dislikes

Appraisals and Bonus = The company is following this practice of delaying Bonus and increments in order to retain employees. Bonus is generally delayed by 1/2 months and Increment is delayed by 5-6 months (i.e almost 2 quarters) and no one is answerable for these delays.

Likes

If you are a fresher you can start your career with it. There is no growth in terms of salary and promotion. The work culture is good but if you want good growth you need to switch the company.

Dislikes

Very less salary

Likes

only thing that casuals are allowed.

Dislikes

...s extremely harsh intended to take maximum output with less than minimum wages . I have seen people working here for 5 year with less than 15k salary. very shocking

Likes

Salary is on time credited on 1st of the month.

Dislikes

...ke as late. Only some employees get promoted which are very close to management. Salary not grow & no hike given to the employees between 5 years. Incentive criteria is also not good. Only they take work but not given that benefit to the employee. Night shift also gives to us but only $125 per night gives is not enough to 10 hrs night. More than 5 yrs I am not learn any skill in healthcare process which I give the best in another company. Yearly appraisal not enough compare to other company WNS not increase salary on few hundred Rs. they increase but as per inflation thousands of Rs. we want to increase but is not possible. In emergency as well as seek they dont give leave & deduct from incentive as well as salary. Job is not secure in this organisation. Any condition process is shut down the employees are loss their job.