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Genpact Customer Service Representative salaries in New Delhi

Annual salary range
2 - 6 years exp.
₹3 Lakhs - ₹4.6 Lakhs
Avg. annual salary
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Monthly In-hand Salary

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19% more than the average Customer Service Representative Salary in IT Services & Consulting Companies for 2 - 6 years of experience

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Last Updated: 15 Sep 2023

Companies similar to Genpact for Customer Service Representative in New Delhi

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Genpact Customer Service Representative Salary

2 - 6 years exp. (4 salaries)

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₹3 L/yr - ₹4.6 L/yr

vs
Company name Avg Annual Salary Open Jobs
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Wipro Customer Service Representative Salary

0 - 4 years exp. (162 salaries)

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₹2.2 L/yr - ₹5 L/yr

arrow icon 2% less
3 job openings
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₹1.8 L/yr - ₹3.7 L/yr

arrow icon 28% less
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₹2.9 L/yr - ₹7 L/yr

arrow icon 39% more
12 job openings
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₹2 L/yr - ₹4.5 L/yr

arrow icon 21% less
3 job openings
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FIS Customer Service Representative Salary

0 - 5 years exp. (16 salaries)

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₹2.5 L/yr - ₹4.8 L/yr

arrow icon 4% less
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IBM Customer Service Representative Salary

0 - 4 years exp. (11 salaries)

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₹1.8 L/yr - ₹7.3 L/yr

arrow icon 6% more
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₹2.7 L/yr - ₹3.5 L/yr

arrow icon 16% less
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₹1.9 L/yr - ₹3 L/yr

arrow icon 29% less
Customer Service Representative salary at Genpact ranges between ₹3 Lakhs to ₹4.6 Lakhs per year for employees with experience between 2 years to 6 years. Salary estimates are based on 4 latest salaries received from various employees of Genpact.

Latest annual salaries shared by Genpact Customer Service Representative in New Delhi

1y ago
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2 years exp.

Experience wise Genpact Customer Service Representative salaries in New Delhi

Last Updated: 15 Sep 2023

Experience Avg Annual Salary
2 years (AmbitionBox Estimate)

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₹3.1 L/yr - ₹3.9 L/yr
3 years (AmbitionBox Estimate)

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₹3.2 L/yr - ₹4.1 L/yr
4 years (AmbitionBox Estimate)

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₹3.3 L/yr - ₹4.2 L/yr
5 years (AmbitionBox Estimate)

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₹3.4 L/yr - ₹4.4 L/yr
6 years (AmbitionBox Estimate)

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₹3.5 L/yr - ₹4.5 L/yr

Similar Designation salaries in Genpact

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₹2 L/yr - ₹5 L/yr
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₹1.2 L/yr - ₹3.3 L/yr
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₹2.3 L/yr - ₹4.7 L/yr
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₹2.6 L/yr - ₹5 L/yr
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₹2 L/yr - ₹4.5 L/yr
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₹7.5 L/yr - ₹13 L/yr

Top skills at Genpact for Customer Service Representative

Process automation TPM Process Improvement Order Fulfillment Transition Order Management

Salary related reviews for Genpact

Full Time

 · 

IT & Information Security Department

3.0
  •  posted on 26 Feb 2025

2.0
 for  Salary and Benefits

Likes

Job security no work stress also no growth in career

  • Job security - Good

Dislikes

Very less pay and more working hours no skill development no India holiday no international holiday worse leave policy should apply leave before 30-45 days prior

read more
  • Salary - Poor
  • +2 more

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 24 Feb 2025

1.0
 for  Salary and Benefits

Likes

On time salary, Tools and other issues fixed timingly.

Dislikes

Work culture to mangers behavior. Basically there are several project/process. Few of them from top clients. Few Senior managers from Content Curation team and GPPRS Chandan Kumar Singh, Kumar Anjanay all of these people are very much unprofessional and they lie about project deadline, ramp up, these people will force you out of company if you are in their bad books. Managers or FLM's here are the worst few of them are Mohd Wahib, Tariq Jameel are one of the worst managers of all because they are partial and play politics with employee. These people will give chances to their favorite employees or their known people. Every IJP is rigged and candidates are already selected due to favoritism. Also, Job security is here myth projects fluctuate a lot. They will not provide you real time skills just complete your genome cards which is obsolete and outdated.

read more
  • Salary - Bad
  • +5 more

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 10 Jan 2025

2.0
 for  Salary and Benefits

Likes

...e to the COVID-19 pandemic, the company implemented a work-from-home policy for employees who were affected or at risk Timely Salary Payments Transportation Facilities

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Dislikes

...enced a lack of professional support from management during my probation period. For example, when I was severely ill and unable to attend work, I was not only asked for medical proof but was also threatened with salary deductions. After presenting the necessary documentation confirming my hospitalization, the response did not exhibit consideration for my situation. Overall, while my time at Genpact offered valuable industry exposure, these instances highlighted significant areas for improvement in employee support, management training, and overall workplace culture.

read more
  • Salary - Poor
  • +6 more

Full Time

 · 

Procurement & Supply Chain Department

4.0
  •  posted on 27 Dec 2024

2.0
 for  Salary and Benefits

Likes

Good work culture.. Can learn a lot of new things.. ypu can freely move from one process to another which gives us a good opportunity to learn more about many other process..

read more
  • Skill development - Excellent
  • +4 more

Dislikes

Salary and appraisal in this company is not really high.

  • Salary - Poor

Full Time

 · 

Customer Success, Service & Operations Department

2.0
  •  posted on 27 Nov 2024

1.0
 for  Salary and Benefits

Likes

Nothing at all, they don't provide tea also for free. We need to buy it. Even food also. And you will get promotion if you do oiling and buttering to your manager.

read more
  • Job security - Excellent

Dislikes

Everything, low salary package. Can facility is worst, It took 2 and half hour to reach just 5km.

read more
  • Salary - Bad
  • +4 more
see more salary related reviews

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Genpact Customer Service Representative Salary FAQs

What is the salary of Customer Service Representative at Genpact in New Delhi?
The average salary of a Customer Service Representative at Genpact in New Delhi typically ranges from ₹3.0 Lakhs to ₹4.6 Lakhs per year, depending on experience (from 2 years to 6 years).

The top 10% of Customer Service Representative in New Delhi at Genpact earn more than ₹4.6 Lakhs per year, and the top 1% earn over ₹4.6 Lakhs per year. Customer Service Representative Salaries at Genpact can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 4 Genpact employees in India.
What is the estimated take home salary of a Customer Service Representative at Genpact in New Delhi?
The estimated take-home salary of a Customer Service Representative at Genpact in New Delhi typically ranges from ₹26,859 to ₹28,270 per month. This is based on the average salary range of ₹3.0 Lakhs to ₹4.6 Lakhs per year for employees with experience ranging from 2 years to 6 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 4 salaries received from various employees of Genpact. Check how we calculate in-hand salary with our in-hand salary calculator.
What are the key skills required to be a Customer Service Representative at Genpact in New Delhi?
To be a Customer Service Representative at Genpact in New Delhi, the key skills required include:

  • - Process automation
  • - TPM
  • - Process Improvement
  • - Order Fulfillment
  • - Transition

These skills are highly valued at Genpact and are crucial for successful performance in a Software Engineering role.
Which companies offer higher salaries than Genpact for Customer Service Representative in India?
Accenture ₹2.9 Lakhs to ₹7.0 Lakhs per year
IBM ₹1.8 Lakhs to ₹7.3 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Genpact, depending on the role and experience level.
What is the salary of a Customer Service Representative in companies similar to Genpact in New Delhi?
The salary of a Customer Service Representative at companies similar to Genpact in New Delhi varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Wipro ₹2.2 Lakhs to ₹5.0 Lakhs per year
FIS ₹2.5 Lakhs to ₹4.8 Lakhs per year
Optum Global Solutions ₹2.7 Lakhs to ₹3.5 Lakhs per year
Tech Mahindra ₹2.0 Lakhs to ₹4.5 Lakhs per year
HCLTech ₹1.8 Lakhs to ₹3.7 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.
How the salary growth look like for a Customer Service Representative at Genpact in New Delhi?
The salary growth for a Customer Service Representative at Genpact in New Delhi depends on factors such as experience, performance, and promotions. On average, a Customer Service Representative in New Delhi can expect the following growth trajectory at Genpact:

Experience Average Salary Range
2 years ₹3.1 Lakhs to ₹3.9 Lakhs per year
3 years ₹3.2 Lakhs to ₹4.1 Lakhs per year
4 years ₹3.3 Lakhs to ₹4.2 Lakhs per year
5 years ₹3.4 Lakhs to ₹4.4 Lakhs per year
and so on.

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Genpact Customer Service Representative salary in New Delhi ranges between ₹3 Lakhs to ₹4.6 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 4 Genpact latest salaries received from various employees of Genpact.