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4.0

based on 21.5k Reviews

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IBM Customer Service Representative salaries in New Delhi

Annual salary range
0 - 3 years exp.
₹1.8 Lakh - ₹7.3 Lakhs
Salary of majority employees
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23% more than the average Customer Service Representative Salary in IT Services & Consulting Companies for 0 - 3 years of experience

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Last Updated: 7 Jan 2025

Companies similar to IBM for Customer Service Representative in New Delhi

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IBM Customer Service Representative Salary

0 - 3 years exp. (11 salaries)

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₹1.8 L/yr - ₹7.3 L/yr

vs
Company name Avg Annual Salary Open Jobs
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Wipro Customer Service Representative Salary

0 - 5 years exp. (159 salaries)

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₹2 L/yr - ₹5 L/yr

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₹1.8 L/yr - ₹3.7 L/yr

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₹1.8 L/yr - ₹5.4 L/yr

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4 job openings
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₹2.9 L/yr - ₹6.2 L/yr

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9 job openings
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₹3 L/yr - ₹4.6 L/yr

arrow icon 6% less
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₹2.6 L/yr - ₹6 L/yr

arrow icon 11% less
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₹1.9 L/yr - ₹3 L/yr

arrow icon 33% less
Customer Service Representative salary at IBM ranges between ₹1.8 Lakh to ₹7.3 Lakhs per year for employees with less than 1 year of experience to 3 years. Salary estimates are based on 11 latest salaries received from various employees of IBM.

Latest annual salaries shared by IBM Customer Service Representative in New Delhi

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Experience wise IBM Customer Service Representative salaries in New Delhi

Last Updated: 7 Jan 2025

Experience Avg Annual Salary
Fresher  (3 salaries)

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₹2.3 L/yr - ₹3.5 L/yr
1 year  (4 salaries)

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₹1.8 L/yr - ₹4 L/yr
2 years  (3 salaries)

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₹1.8 L/yr - ₹6 L/yr
3 years (AmbitionBox Estimate)

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₹1.7 L/yr - ₹7.3 L/yr

Similar Designation salaries in IBM

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₹4.54 L/yr - ₹12.34 L/yr
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₹1.8 L/yr - ₹4.5 L/yr
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₹2 L/yr - ₹4.2 L/yr

Top skills at IBM for Customer Service Representative

Claims CRM Interpersonal Skills customer support Order Processing Forecasting Change Management Support Services MS Office Management Agile Service Level Fixed Assets Time Management Expense Management

Salary related reviews for IBM

Full Time

 · 

Finance & Accounting Department

2.0
  •  posted on 09 Dec 2023

1.0
 for  Salary and Benefits

Likes

Varied exposure. Due to lack of budget management will get most of the high end task done by you thereby increasing the exposure.

read more

Dislikes

...agement i worked with was not skilled and GA was managed by PTP and OTC leaders Bad pay - increments and perks are really bad Office politics - no value for work if you are good at dancing or singing or anchoring management might favour you. If you are good at work they will drill you. Management company - there is no HR so the rule of manager is final. I witnessed few harassment casses wherein a female employee was abused by manager and on her complaint there was no action. No promotions - there is no 18 or 24 month criteria. Even if you are top rater they at first will make false promises of promotion and later will reject your promotion. Self centered management - the management is so self centered they even jeopardize the careers of innocent. I witnessed few cases where people were asked to resign or else threatened to be given PIP. No formal documentation of roles and responsibilities also even sometimes they mislead org chart or hierarchy. Delayed FNF - management is unaware about FNF policy or relieving formalities which result in delay of FNF. My FNF is pending for more than 2 months and after several escalations i get no resolution. Micro management and pathetic work life balance with no wfh policy. I had to fight with management to allow my team to take 1 wfh a week.

read more
  • Salary - Bad
    +5 more

Full Time

 · 

Customer Success, Service & Operations Department

5.0
  •  posted on 09 Jul 2023

4.0
 for  Salary and Benefits

Likes

...en you attain certain exp and post. In Concentrix skill development is best . When compare with both companies you get both things salary and skill development at same time.

read more
  • Salary - Good
    +6 more

Dislikes

No HR aligned to project so for some employees it’s disadvantage as you have to sort all your problem with people manager. But for me things are perfectly fine ..

read more

Full Time

 · 

IT & Information Security Department

3.0
  •  posted on 16 Oct 2023

4.0
 for  Salary and Benefits

Likes

They provide good salary and staff is good.

  • Salary - Good
    +1 more

Dislikes

...d of work which is quite rare, they will let you move but only after 36 months. plus there is no hike.

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  • Skill development - Poor
    +4 more

Full Time

 · 

Engineering - Hardware & Networks Department

1.0
  •  posted on 08 Dec 2023

1.0
 for  Salary and Benefits

Likes

Work life balance

  • Work-life balance - Good

Dislikes

...ibilities. Tools they use are pathetic and no connection between internal tools. Bonus and hikes are once in a blue moon and they have very good reasons not to pay people. They wastes money for un necessary things and they do not invest in people. Its a Garbage and no benefits are provided to employee. One of the worst company, please do not join

read more
  • Salary - Bad
    +3 more

Full Time

 · 

Customer Success, Service & Operations Department

5.0
  •  posted on 06 May 2019

3.0
 for  Salary and Benefits

Likes

The company is open to innovation and readily adopts it. It gives individual a platform to interact with clients, which is good for personal development

read more
  • Skill development - Excellent
    +4 more

Dislikes

Compensation is decent, but there is no other monetary benefit

see more salary related reviews

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IBM Customer Service Representative Salary FAQs

What is the salary of Customer Service Representative at IBM New Delhi?
Customer Service Representative salary at IBM in New Delhi ranges between ₹1.8 Lakhs to ₹7.3 Lakhs for less than 1 year of experience to 3 years. According to our estimates it is 23% more than the average Customer Service Representative Salary in India. Salary estimates are based on 11 latest salaries received from various employees of IBM New Delhi.
How does the salary of a Customer Service Representative at IBM New Delhi compare with the average salary range for this job?
The average salary of a Customer Service Representative at IBM is 23% more than the average salary of a Customer Service Representative in New Delhi. To know exact salary insights, login to view.
What are the top skills required to work as a Customer Service Representative at IBM?
Claims, CRM, Interpersonal Skills, customer support and Order Processing are some of the popular skills required to work as a Customer Service Representative at IBM New Delhi.
Which similar companies are paying more than IBM to a Customer Service Representative in New Delhi?
  • Accenture Customer Service Representative Salary - ₹2.9 Lakhs to ₹6.2 Lakhs per year
What is the salary of a Customer Service Representative in companies similar to IBM in New Delhi?
  • Wipro Customer Service Representative Salary - ₹2.0 Lakhs to ₹5.0 Lakhs per year
  • Genpact Customer Service Representative Salary - ₹3.0 Lakhs to ₹4.6 Lakhs per year
  • TELUS Digital Customer Service Representative Salary - ₹2.6 Lakhs to ₹6.0 Lakhs per year
  • Tech Mahindra Customer Service Representative Salary - ₹1.8 Lakhs to ₹5.4 Lakhs per year
  • HCLTech Customer Service Representative Salary - ₹1.8 Lakhs to ₹3.7 Lakhs per year
What is the estimated take home salary of a Customer Service Representative at IBM in New Delhi?
The estimated take-home salary of a Customer Service Representative at IBM ranges between ₹27,865 per month to ₹29,261 per month in New Delhi. The take-home salary calculation is based on the average IBM Customer Service Representative salary in India which ranges between ₹1.8 Lakhs to ₹7.3 Lakhs per year for employees with less than 1 year of experience to 3 years. Check how did we calculate take home salary?
What is the notice period for Customer Service Representative at IBM in New Delhi?
According to AmbitionBox, 42% of the IBM Customer Service Representatives in New Delhi reported a notice period of 15 days or less, 33% reported a notice period of 1 Month and the remaining reported other notice period durations. This is based on 12 responses on AmbitionBox in last 2 years.

Tell us how to improve this page.

IBM Customer Service Representative salary in New Delhi ranges between ₹1.8 Lakh to ₹7.3 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 11 IBM latest salaries received from various employees of IBM.