Fusion CX Kolkata Customer Care Executive Salaries by 200+ Employees (Updated 2025)

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Designation	Avg Annual Salary	Open Jobs
Customer Care Executive 0 - 3 years exp. · Kolkata (236 salaries)	₹0.7 L/yr - ₹3 L/yr	8 job openings
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Customer Service Associate 0 - 3 years exp. · Kolkata (152 salaries)	₹1 L/yr - ₹2.2 L/yr	8 job openings
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Customer Service Executive 0 - 3 years exp. · Kolkata (125 salaries)	₹1 L/yr - ₹2.9 L/yr	1 job opening
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Team Lead 2 - 8 years exp. · Kolkata (92 salaries)	₹1.1 L/yr - ₹4 L/yr	7 job openings
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Customer Support Executive 0 - 4 years exp. · Kolkata (55 salaries)	₹1 L/yr - ₹3.5 L/yr
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Customer Support Associate 0 - 3 years exp. · Kolkata (18 salaries)	₹1.2 L/yr - ₹2.1 L/yr	1 job opening
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Sales Executive 0 - 4 years exp. · Kolkata (14 salaries)	₹1 L/yr - ₹3 L/yr
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Senior Customer Service Executive 0 - 4 years exp. · Kolkata (13 salaries)	₹1.1 L/yr - ₹2.9 L/yr
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Telecalling Executive 0 - 3 years exp. · Kolkata (12 salaries)	₹1.1 L/yr - ₹2.1 L/yr
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Deputy Manager 10 - 13 years exp. · Kolkata (9 salaries)	₹4 L/yr - ₹7.6 L/yr	1 job opening
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Customer Service Representative 1 - 5 years exp. · Kolkata (8 salaries)	₹1 L/yr - ₹3 L/yr	1 job opening
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Process Associate 0 - 3 years exp. · Kolkata (7 salaries)	₹1.3 L/yr - ₹1.6 L/yr
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Customer Service Officer 4 - 11 years exp. · Kolkata (4 salaries)	₹1.2 L/yr - ₹2.5 L/yr
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Senior Associate 0 - 1 year exp. · Kolkata (3 salaries)	₹1.3 L/yr - ₹4.5 L/yr
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Quality Analyst 1 - 6 years exp. · Kolkata (84 salaries)	₹1 L/yr - ₹4.4 L/yr	3 job openings
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Customer Care Associate 0 - 3 years exp. · Kolkata (45 salaries)	₹0.9 L/yr - ₹2.1 L/yr
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Team Lead Operations 3 - 9 years exp. · Kolkata (38 salaries)	₹1.8 L/yr - ₹4.2 L/yr	2 job openings
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BPO Executive 0 - 3 years exp. · Kolkata (37 salaries)	₹0.8 L/yr - ₹2 L/yr
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C.S.A 1 - 7 years exp. · Kolkata (26 salaries)	₹1 L/yr - ₹2.2 L/yr
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Agent 0 - 3 years exp. · Kolkata (21 salaries)	₹1.1 L/yr - ₹2.5 L/yr
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SME 0 - 5 years exp. · Kolkata (20 salaries)	₹1 L/yr - ₹3.5 L/yr
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1w (edited)

an inside sales executive

Unexpected job policies: stay or switch?

I recently switched jobs with a 48% hike, and my current in-hand salary is ₹35K. But after joining, I realized a few important things that weren’t mentioned during the interview. 1. No Phones or Bags Allowed – We have to keep them in lockers, which I wasn’t informed about before joining. 2. Working Saturdays – HR said all Saturdays are working but assured that one Saturday off per month would be introduced soon. I can't see that happening anytime soon 3. Phone Policy Confusion – When I asked HR why this wasn’t discussed earlier, they said it’s only for two months and won’t be the case at the new location (which was discussed earlier). But some old employees say the same rule applies there too. 4. Leaves – We get 21 paid leaves a year. I’m already thinking of switching. Would it be too soon to leave within 3 months, or should I stay for at least 6 months? Also, since I just got a good hike, how much can I ask for in my next job?

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Salary related reviews for Fusion CX

3.3

Rated by 54 employees for salary & benefits

Customer Care Executive in Kolkata

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 02 Apr 2025

1.0

for Salary and Benefits

Likes

Believe me there is not a single thing to like . I mean just a horrible startup company

Dislikes

...room. Extremely unhygienic. Hrs are not helpful at all and Management is poor . Go for other company even if the salary is low for sake of your mental health

Salary - Bad

+6 more

Customer Care Executive in Kolkata

Full Time

IT & Information Security Department

3.0

• posted on 01 Oct 2024

2.0

for Salary and Benefits

Likes

Bad environment especially new joining manager and TL they are not helpful. Salary given on time. If you have issued your salary or your work related no one can help you..... worst management.

Dislikes

Worst management

Salary - Poor

+5 more

Customer Care Executive in Kolkata

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 21 Sep 2023

1.0

for Salary and Benefits

Likes

Nothing everything is not built like working

Dislikes

Everything.. They even call you up for working in week off days and salary aslo not good enough.. Force u do to overtime.. Cuz whoever joins they leave the company after 2or 3 months that's why there's always a vacancy

Salary - Bad

+6 more

Customer Care Executive in Kolkata

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 24 Feb 2023

1.0

for Salary and Benefits

Likes

I dont like anything from this Company worst ever. This is professional so I am not using any slang language. I hate this company. I just like my TL and QA they're supportive.. Except this two everyone is Dumb.

Dislikes

The most worst company ever. Suddenly my process shutting down. So they just fired us and didn't give us any Experience letter or Salary. They don't care Agents.

Salary - Bad

+6 more

Customer Care Executive in Kolkata

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 27 Mar 2023

2.0

for Salary and Benefits

Likes

I liked my time working at fusion enterprises ,my colleagues were helpful as i was a fresher.

Work satisfaction - Good

+1 more

Dislikes

The salary days varies a lot i got my first month salary after working for nearly 45 to 50 days. There is a lack of professionalism among the managers they do not follow the process.

Salary - Poor

+2 more

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Average annual salary for Customer Care Executive in Fusion CX , Kolkata is INR . Salary estimates are based on 200+ Fusion CX latest salaries received from various employees of Fusion CX.

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Fusion CX Customer Care Executive Salaries in Kolkata (Updated 2025)

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