Fusion CX Customer Service Representative salaries in Kolkata

Likes

Just cleanliness, House keeping is good.

Dislikes

Salary delayed everytime, Just providing certificates on the name of rewards and recognition. Very much imbalance between employees' Salary. Skilled employees gets low payout unless they go and bargain for salary hike.

Likes

Nothing is to like there, everything is useless, the management, work culture, and policies, everything has destroyed. And if talk about policies they create their own policies daily. No environment to do work.

Dislikes

Environment for working is not good.. Its tortureable, salary credits late not only late... Too late, every month there is a new issue about salary. They are torturing those people who are working for the company and giving there lives for the company. And the management doesn't do anything good for employees and same thing for HR, HR doesn't understand the issue of the employees

Likes

nothing is good except salary that too isnt as per industry standard

Dislikes

Apart from stinking washrom like public toilets broken chairs and dirty workspace which has not been renovated for years you have to work with toxic and most uncultured uneducated reporting manager 'Syed Shirin Shah' who will make your life hell with her cruel and nasty words which you would not even want to use on your enemies. she will treat you as your servant and not as an employee. you will not be given the basic respect you deserve as a human being. you will be humiated infront of your entire team members/ clients that too in daily basis even when you are not at fault.

Likes

Nothing

Dislikes

1) management doesn't care about you and your personal life 2) senior only care about there salary and there benefit 3) there was no leave and off 4) work pressure and if you say you are handling more that your that they will not listen and ask only justification 5) lot of loops holas are there that they use for there benefit 6) they guve this link to exist agent to give 5star for this company and sit beside them for all the rating so if you are looking at any 5 they are getting lot of pay or using loophole for extra money form office or ask to give 5 star 7) salary will not increase on time if you asked hr for it they will ask to site head site head will say to leave the office, 8) l and d team will come to you to know your problem if you say less salary they will not do anything and say why didn't you mail for this ,

Likes

Bad environment especially new joining manager and TL they are not helpful. Salary given on time. If you have issued your salary or your work related no one can help you..... worst management.

Dislikes

Worst management