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Freshworks Customer Success Specialist salaries in India

Annual salary range
3 - 9 years exp.
₹7.5 Lakhs - ₹18 Lakhs
Salary of majority employees
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78% more than the average Customer Success Specialist Salary in Software Product Companies for 3 - 9 years of experience

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Salaries in different departments

Customer Success, Service & Operations
Customer Success Specialist Salary
3 - 9 years exp. (31 salaries)
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₹9 L/yr - ₹18 L/yr

Sales & Business Development
Customer Success Specialist Salary
3 - 5 years exp. (5 salaries)
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₹7.5 L/yr - ₹17 L/yr

Data Science & Analytics
Customer Success Specialist Salary
3 - 6 years exp. (AmbitionBox Estimate)
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₹12 L/yr - ₹18 L/yr

Last Updated: 7 Dec 2024

Companies similar to Freshworks for Customer Success Specialist

Company name Avg Annual Salary Open Jobs
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Zoho Customer Success Specialist Salary

2 - 5 years exp. (5 salaries)

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₹5 L/yr - ₹9.6 L/yr

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Salesforce Customer Success Specialist Salary

2 - 8 years exp. (15 salaries)

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₹9 L/yr - ₹20 L/yr

arrow icon 30% more
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Oracle Customer Success Specialist Salary

5 - 16 years exp. (6 salaries)

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₹15 L/yr - ₹26 L/yr

arrow icon 76% more
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Cisco Customer Success Specialist Salary

5 - 15 years exp. (28 salaries)

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₹10 L/yr - ₹35 L/yr

arrow icon 86% more
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Veritas Customer Success Specialist Salary

0 - 5 years exp. (3 salaries)

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₹7.2 L/yr - ₹9.2 L/yr

arrow icon 38% less
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SPRINKLR Customer Success Specialist Salary

0 - 6 years exp. (3 salaries)

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₹9 L/yr - ₹24 L/yr

arrow icon 26% more
Customer Success Specialist salary at Freshworks ranges between ₹7.5 Lakhs to ₹18 Lakhs per year for employees with experience between 3 years to 9 years. Salary estimates are based on 55 latest salaries received from various employees of Freshworks.

Latest annual salaries shared by Freshworks Customer Success Specialist

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8 years exp.
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8 years exp.

Experience wise Freshworks Customer Success Specialist salaries

Last Updated: 7 Dec 2024

Experience Avg Annual Salary
3 years  (5 salaries)

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₹10 L/yr - ₹12 L/yr
4 years  (9 salaries)

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₹7.5 L/yr - ₹14 L/yr
5 years  (10 salaries)

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₹9.3 L/yr - ₹18 L/yr
6 years  (13 salaries)

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₹11 L/yr - ₹18 L/yr
7 years  (9 salaries)

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₹9 L/yr - ₹15 L/yr
View all

Similar Designation salaries in Freshworks

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₹8 L/yr - ₹16.5 L/yr
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₹4.5 L/yr - ₹11.57 L/yr
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₹5 L/yr - ₹12.5 L/yr
Customer Care Executive Salary
(AmbitionBox Estimate)
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₹12.2 L/yr - ₹15.5 L/yr
Customer Support Associate Salary
(AmbitionBox Estimate)
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₹4.3 L/yr - ₹5.5 L/yr
Customer Service Executive Salary
(AmbitionBox Estimate)
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₹4.7 L/yr - ₹6 L/yr
Customer Service Associate Salary
(AmbitionBox Estimate)
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₹6.2 L/yr - ₹7.9 L/yr
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₹0.25 L/yr - ₹4 L/yr
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₹13.61 L/yr - ₹30 L/yr
Process Associate Salary
(AmbitionBox Estimate)
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₹4.1 L/yr - ₹5.2 L/yr

Top skills at Freshworks for Customer Success Specialist

Customer Retention Customer Engagement Customer Management Product Marketing CRM Information Security Relationship Management Presales Marketing Support Computer science Usage Communication Skills Sales Management Billing

Salary related reviews for Freshworks

4.2

Rated by 7 employees for salary & benefits

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 30 May 2024

2.0
 for  Salary and Benefits

Likes

Freshworks is a recreation of your college days! You will have to move on after 3 or 4 years The dynamics of the company will change quarter to quarter, you should be open to change at any time, heading into a corporate company setup

read more

Dislikes

...hing and failing miserable Appraisals and heirachy does not make any difference. The salary difference is huge.

read more

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 27 Sep 2023

4.0
 for  Salary and Benefits

Likes

Team mates and comrades are really helpful and nice.

Dislikes

1. Constant changes in the process. Nothing is defined 2. Higher management is confused always about how to determine the MBO (part of variable pay) 3. Horrible management - They might look friendly from the outside but too much politics going in.

read more

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 30 Oct 2023

3.0
 for  Salary and Benefits

Likes

There is work life balance, on time salary, office canteen, office cab

Dislikes

Entire office runs from chennai, people working in Bangalore or Hyderabad have to literally dance to create visibility otherwise they think you are not working enough, too much politics in chennai office, mgt and direct Mgr’s practice favouritism. You have to be a puppet to be liked by the bosses. Strict 5 days in office job. Slow growth

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Full Time

 · 

Consulting Department

1.0
  •  posted on 08 Nov 2024

2.0
 for  Salary and Benefits

Likes

None

Dislikes

...s something that you are looking for, please do not consider joining Freshworks. Hiring happens only in the US these days with 4 people getting hired for same/similar roles at very high salary and they don’t even get laid off.

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Full Time

 · 

Engineering - Software & QA Department

3.0
  •  posted on 10 Oct 2024

3.0
 for  Salary and Benefits

Likes

Good product company to start with of you are from service background Good food Good compensation

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Dislikes

Politics - Not every manager does it, But few long timeRs, just because of their tenure in frshworks takes advantage Does not value your family life Your great work will always be considered as nothing Peer comparison

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Freshworks Customer Success Specialist Salary FAQs

What is the salary of Customer Success Specialist at Freshworks?
Customer Success Specialist salary at Freshworks in India ranges between ₹7.5 Lakhs to ₹18.0 Lakhs for experience between 3 years to 9 years. According to our estimates it is 78% more than the average Customer Success Specialist Salary in India. Salary estimates are based on 55 latest salaries received from various employees of Freshworks India.
How does the salary of a Customer Success Specialist at Freshworks India compare with the average salary range for this job?
The average salary of a Customer Success Specialist at Freshworks is 78% more than the average salary of a Customer Success Specialist in India. To know exact salary insights, login to view.
What are the top skills required to work as a Customer Success Specialist at Freshworks?
Customer Retention, Customer Engagement, Customer Management, Product Marketing and CRM are some of the popular skills required to work as a Customer Success Specialist at Freshworks India.
Which similar companies are paying more than Freshworks to a Customer Success Specialist in India?
  • Cisco Customer Success Specialist Salary - ₹10.0 Lakhs to ₹35.0 Lakhs per year
  • Oracle Customer Success Specialist Salary - ₹15.0 Lakhs to ₹26.0 Lakhs per year
  • Salesforce Customer Success Specialist Salary - ₹9.0 Lakhs to ₹20.0 Lakhs per year
  • SPRINKLR Customer Success Specialist Salary - ₹9.0 Lakhs to ₹24.0 Lakhs per year
What is the salary of a Customer Success Specialist in companies similar to Freshworks in India?
  • Veritas Customer Success Specialist Salary - ₹7.2 Lakhs to ₹9.2 Lakhs per year
  • Zoho Customer Success Specialist Salary - ₹5.0 Lakhs to ₹9.6 Lakhs per year
What is the estimated take home salary of a Customer Success Specialist at Freshworks in India?
The estimated take-home salary of a Customer Success Specialist at Freshworks ranges between ₹90,714 per month to ₹93,099 per month in India. The take-home salary calculation is based on the average Freshworks Customer Success Specialist salary in India which ranges between ₹7.5 Lakhs to ₹18.0 Lakhs per year for employees with experience between 3 years to 9 years. Check how did we calculate take home salary?
What is the notice period for Customer Success Specialist at Freshworks?
According to AmbitionBox, 60% of the Freshworks Customer Success Specialists reported a notice period of 2 Months, 26% reported a notice period of 1 Month and the remaining reported other notice period durations. This is based on 42 responses on AmbitionBox in last 2 years.

Tell us how to improve this page.

Freshworks Customer Success Specialist salary in India ranges between ₹7.5 Lakhs to ₹18 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 55 Freshworks latest salaries received from various employees of Freshworks.