Freshworks Customer Success Associate Salaries by 20+ Employees (Updated 2025)

1 - 6 years exp.

₹4.3 Lakhs - ₹11.6 Lakhs

Salary of majority employees

43% more than the average Customer Success Associate Salary in Software Product Companies for 1 - 6 years of experience

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Salaries in different departments

Customer Success, Service & Operations Customer Success Associate Salary 2 - 6 years exp. (12 salaries)	₹4.3 L/yr - ₹11.6 L/yr
Data Science & Analytics Customer Success Associate Salary 3 - 4 years exp. (AmbitionBox Estimate)	₹8.5 L/yr - ₹10.5 L/yr
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Sales & Business Development Customer Success Associate Salary 1 - 3 years exp. (AmbitionBox Estimate)	₹8 L/yr - ₹8.2 L/yr

Last Updated: 31 Dec 2024

Companies similar to Freshworks for Customer Success Associate

Company name	Avg Annual Salary	Open Jobs
Zoho Customer Success Associate Salary 3 - 8 years exp. (3 salaries)	₹7 L/yr - ₹12 L/yr 20% more
Wipro Customer Success Associate Salary 0 - 5 years exp. (4 salaries)	₹1.8 L/yr - ₹4.2 L/yr 64% less
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Tech Mahindra Customer Success Associate Salary 0 - 5 years exp. (5 salaries)	₹2.1 L/yr - ₹2.2 L/yr 73% less
Thomson Reuters Customer Success Associate Salary 8 - 14 years exp. (4 salaries)	₹10 L/yr - ₹18.6 L/yr 93% more
Rackspace Customer Success Associate Salary 2 - 7 years exp. (36 salaries)	₹6.3 L/yr - ₹9.3 L/yr 8% less

Customer Success Associate salary at Freshworks ranges between ₹4.3 Lakhs to ₹11.6 Lakhs per year for employees with experience between 1 year to 6 years. Salary estimates are based on 21 latest salaries received from various employees of Freshworks.

Experience wise Freshworks Customer Success Associate salaries

Last Updated: 31 Dec 2024

Experience	Avg Annual Salary
1 year (AmbitionBox Estimate)	₹3.2 L/yr - ₹8 L/yr
2 years (AmbitionBox Estimate)	₹3.2 L/yr - ₹9 L/yr
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3 years (9 salaries)	₹4.5 L/yr - ₹11.5 L/yr
4 years (8 salaries)	₹4.3 L/yr - ₹11.6 L/yr
5 years (AmbitionBox Estimate)	₹7.2 L/yr - ₹14.6 L/yr
6 years (AmbitionBox Estimate)	₹3.3 L/yr - ₹9 L/yr

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Similar Designation salaries in Freshworks

Customer Support Associate Salary

(AmbitionBox Estimate)

₹4.3 L/yr - ₹5.5 L/yr

Customer Service Associate Salary

(AmbitionBox Estimate)

₹6.2 L/yr - ₹7.9 L/yr

Customer Success Executive Salary

(4 salaries)

₹8 L/yr - ₹16.5 L/yr

Customer Success Specialist Salary

(54 salaries)

₹7.5 L/yr - ₹19 L/yr

Process Associate Salary

(AmbitionBox Estimate)

₹4.1 L/yr - ₹5.2 L/yr

Customer Support Executive Salary

(3 salaries)

₹10.6 L/yr - ₹25 L/yr

Customer Care Executive Salary

(AmbitionBox Estimate)

₹12.2 L/yr - ₹15.5 L/yr

Senior Associate Salary

(9 salaries)

₹13.61 L/yr - ₹30 L/yr

Customer Service Executive Salary

(AmbitionBox Estimate)

₹4.7 L/yr - ₹6 L/yr

Business Development Associate Salary

(3 salaries)

₹5.2 L/yr - ₹10 L/yr

Top skills at Freshworks for Customer Success Associate

Customer Management Product Marketing Computer science Customer Retention Customer Engagement Information Security CRM Usage Customer Relationship Presales Marketing Support Relationship Management SAAS Sales

Salary related reviews for Freshworks

4.3

Rated by 3 employees for salary & benefits

Customer Success Associate in Bangalore / Bengaluru

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 30 Oct 2023

3.0

for Salary and Benefits

Likes

There is work life balance, on time salary, office canteen, office cab

Dislikes

Entire office runs from chennai, people working in Bangalore or Hyderabad have to literally dance to create visibility otherwise they think you are not working enough, too much politics in chennai office, mgt and direct Mgr’s practice favouritism. You have to be a puppet to be liked by the bosses. Strict 5 days in office job. Slow growth

Customer Success Specialist in Chennai

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 30 May 2024

2.0

for Salary and Benefits

Likes

Freshworks is a recreation of your college days! You will have to move on after 3 or 4 years The dynamics of the company will change quarter to quarter, you should be open to change at any time, heading into a corporate company setup

Dislikes

...hing and failing miserable Appraisals and heirachy does not make any difference. The salary difference is huge.

Customer Success Specialist in Chennai

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 27 Sep 2023

4.0

for Salary and Benefits

Likes

Team mates and comrades are really helpful and nice.

Dislikes

1. Constant changes in the process. Nothing is defined 2. Higher management is confused always about how to determine the MBO (part of variable pay) 3. Horrible management - They might look friendly from the outside but too much politics going in.

Lead Business Analyst in Chennai

Full Time

Sales & Business Development Department

3.0

• posted on 08 Dec 2024

4.0

for Salary and Benefits

Likes

People in freshworks is the reason most people stay back for other than the salary aspect.

Dislikes

The Freshworks "Kudumba" culture is slowly being demised to make way for American capitalism & usual MNC politics. Some of the people on the top have no clue of the reality & just want to keep firing in India & hiring in US in the name of efficiency.

Manager in Bangalore / Bengaluru

Full Time

Consulting Department

1.0

• posted on 08 Nov 2024

2.0

for Salary and Benefits

Likes

None

Dislikes

...s something that you are looking for, please do not consider joining Freshworks. Hiring happens only in the US these days with 4 people getting hired for same/similar roles at very high salary and they don’t even get laid off.

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a social media specialist

Salary Expectations

I am a Social Media Specialist with over 4 years of experience and was earning around 4.5 LPA in my previous role. When I joined my current organization, I discovered that my manager, with just 2.5 years of work experience, was earning a compensation of 7.6 -8.2 LPA (approx). This was quite surprising to me, and it made me question the market standards. I am currently looking to switch roles and, based on my research through Glassdoor and other sources, I am expecting a package of 7-8 LPA. However, many HRs I’ve spoken to feel that even 6 LPA is too high. What should be the ideal salary expectation for someone with my experience in the current market?

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Freshworks Customer Success Associate Salary FAQs

What is the salary of Customer Success Associate at Freshworks?

Customer Success Associate salary at Freshworks in India ranges between ₹4.3 Lakhs to ₹11.6 Lakhs for experience between 1 years to 6 years. According to our estimates it is 43% more than the average Customer Success Associate Salary in India. Salary estimates are based on 21 latest salaries received from various employees of Freshworks India.

How does the salary of a Customer Success Associate at Freshworks India compare with the average salary range for this job?

The average salary of a Customer Success Associate at Freshworks is 43% more than the average salary of a Customer Success Associate in India. To know exact salary insights, login to view.

What are the top skills required to work as a Customer Success Associate at Freshworks?

Customer Management, Product Marketing, Computer science, Customer Retention and Customer Engagement are some of the popular skills required to work as a Customer Success Associate at Freshworks India.

Which similar companies are paying more than Freshworks to a Customer Success Associate in India?

Thomson Reuters Customer Success Associate Salary - ₹10.0 Lakhs to ₹18.6 Lakhs per year
Zoho Customer Success Associate Salary - ₹7.0 Lakhs to ₹12.0 Lakhs per year

What is the salary of a Customer Success Associate in companies similar to Freshworks in India?

Rackspace Customer Success Associate Salary - ₹6.3 Lakhs to ₹9.3 Lakhs per year
Wipro Customer Success Associate Salary - ₹1.8 Lakhs to ₹4.2 Lakhs per year
Tech Mahindra Customer Success Associate Salary - ₹2.1 Lakhs to ₹2.2 Lakhs per year

What is the estimated take home salary of a Customer Success Associate at Freshworks in India?

The estimated take-home salary of a Customer Success Associate at Freshworks ranges between ₹59,496 per month to ₹60,999 per month in India. The take-home salary calculation is based on the average Freshworks Customer Success Associate salary in India which ranges between ₹4.3 Lakhs to ₹11.6 Lakhs per year for employees with experience between 1 years to 6 years. Check how did we calculate take home salary?

What is the notice period for Customer Success Associate at Freshworks?

According to AmbitionBox, 58% of the Freshworks Customer Success Associates reported a notice period of 2 Months, 25% reported a notice period of 15 days or less and the remaining reported other notice period durations. This is based on 12 responses on AmbitionBox in last 2 years.

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Freshworks Customer Success Associate Salaries

Freshworks Customer Success Associate salary in India ranges between ₹4.3 Lakhs to ₹11.6 Lakhs with an average annual salary of ₹. Salary estimates are based on 21 Freshworks latest salaries received from various employees of Freshworks.