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Freshworks

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3.5

based on 711 Reviews

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Freshworks Customer Success Executive salaries in India

Annual salary range
3 - 5 years exp.
₹8 Lakhs - ₹16.5 Lakhs
Low Confidence
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Low confidence means that this average salary is based on data that was reported by very few people.
Salary of majority employees
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143% more than the average Customer Success Executive Salary in Software Product Companies for 3 - 5 years of experience

Interested in this particular role?

Last Updated: 16 Mar 2024

Companies similar to Freshworks for Customer Success Executive

Company name Avg Annual Salary Open Jobs
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Thomson Reuters Customer Success Executive Salary

5 - 9 years exp. (10 salaries)
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₹13 L/yr - ₹18 L/yr

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Red Hat Customer Success Executive Salary

15 - 16 years exp. (5 salaries)
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₹17.5 L/yr - ₹38.6 L/yr

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Groww Customer Success Executive Salary

0 - 3 years exp. (41 salaries)
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₹2 L/yr - ₹4.5 L/yr

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Capillary Technologies Customer Success Executive Salary

0 - 5 years exp. (37 salaries)
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₹2.4 L/yr - ₹6 L/yr

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MasterSoft ERP Solutions Customer Success Executive Salary

1 - 6 years exp. (25 salaries)
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₹2 L/yr - ₹5.5 L/yr

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Customer Success Executive salary at Freshworks ranges between ₹8 Lakhs to ₹16.5 Lakhs per year for employees with experience between 3 years to 5 years. Salary estimates are based on 4 latest salaries received from various employees of Freshworks.

Latest annual salaries shared by Freshworks Customer Success Executive

9mo ago
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4 years exp.
1y ago
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4 years exp.

Experience wise Freshworks Customer Success Executive salaries

Last Updated: 16 Mar 2024

Experience Avg Annual Salary
3 years (AmbitionBox Estimate)

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₹14.9 L/yr - ₹19 L/yr
4 years (AmbitionBox Estimate)

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₹9.5 L/yr - ₹12.1 L/yr
5 years (AmbitionBox Estimate)

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₹14.9 L/yr - ₹19 L/yr

Similar Designation salaries in Freshworks

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₹12.2 L/yr - ₹15.5 L/yr
Customer Service Executive Salary
(AmbitionBox Estimate)
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₹4.7 L/yr - ₹6 L/yr
Customer Success Specialist Salary
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₹7.5 L/yr - ₹19 L/yr
Customer Success Associate Salary
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₹4.5 L/yr - ₹11.57 L/yr
Sales Executive Salary
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₹2 L/yr - ₹9.85 L/yr
Customer Support Associate Salary
(AmbitionBox Estimate)
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₹4.3 L/yr - ₹5.5 L/yr
Customer Service Associate Salary
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₹6.2 L/yr - ₹7.9 L/yr
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₹427.5 L/yr - ₹472.5 L/yr
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₹4.64 L/yr - ₹9.5 L/yr

Salary related reviews for Freshworks

Customer Success Specialist in Chennai

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 30 May 2024
2.0
 for  Salary and Benefits

Likes

Freshworks is a recreation of your college days! You will have to move on after 3 or 4 years The dynamics of the company will change quarter to quarter, you should be open to change at any time, heading into a corporate company setup

read more
  • Job security - Excellent

Dislikes

...hing and failing miserable Appraisals and heirachy does not make any difference. The salary difference is huge.

read more
  • Salary - Poor
    • +3 more

Customer Success Associate in Bangalore / Bengaluru

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 30 Oct 2023
3.0
 for  Salary and Benefits

Likes

There is work life balance, on time salary, office canteen, office cab

  • Work-life balance - Good

Dislikes

Entire office runs from chennai, people working in Bangalore or Hyderabad have to literally dance to create visibility otherwise they think you are not working enough, too much politics in chennai office, mgt and direct Mgr’s practice favouritism. You have to be a puppet to be liked by the bosses. Strict 5 days in office job. Slow growth

read more
  • Company culture - Poor

Customer Success Specialist in Chennai

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 27 Sep 2023
4.0
 for  Salary and Benefits

Likes

Team mates and comrades are really helpful and nice.

  • Salary - Good
    • +1 more

Dislikes

1. Constant changes in the process. Nothing is defined 2. Higher management is confused always about how to determine the MBO (part of variable pay) 3. Horrible management - They might look friendly from the outside but too much politics going in.

read more
  • Skill development - Bad
    • +2 more

Lead Business Analyst in Chennai

Full Time

 · 

Sales & Business Development Department

3.0
  •  posted on 08 Dec 2024
4.0
 for  Salary and Benefits

Likes

People in freshworks is the reason most people stay back for other than the salary aspect.

read more
  • Salary - Good
    • +2 more

Dislikes

The Freshworks "Kudumba" culture is slowly being demised to make way for American capitalism & usual MNC politics. Some of the people on the top have no clue of the reality & just want to keep firing in India & hiring in US in the name of efficiency.

read more
  • Job security - Bad

Manager in Bangalore / Bengaluru

Full Time

 · 

Consulting Department

1.0
  •  posted on 08 Nov 2024
2.0
 for  Salary and Benefits

Likes

None

Dislikes

...s something that you are looking for, please do not consider joining Freshworks. Hiring happens only in the US these days with 4 people getting hired for same/similar roles at very high salary and they don’t even get laid off.

read more
  • Salary - Poor
    • +6 more
see more salary related reviews

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Freshworks Customer Success Executive Salary FAQs

What is the salary of Customer Success Executive at Freshworks ?
The average salary of a Customer Success Executive at Freshworks in India typically ranges from ₹8.0 Lakhs to ₹16.5 Lakhs per year, depending on experience (from 3 years to 5 years).

The top 10% of Customer Success Executive at Freshworks earn more than ₹16.5 Lakhs per year, and the top 1% earn over ₹16.5 Lakhs per year. Customer Success Executive Salaries at Freshworks can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 4 Freshworks employees in India.
What is the estimated take home salary of a Customer Success Executive at Freshworks in India?
The estimated take-home salary of a Customer Success Executive at Freshworks in India typically ranges from ₹94,757 to ₹97,310 per month. This is based on the average salary range of ₹8.0 Lakhs to ₹16.5 Lakhs per year for employees with experience ranging from 3 years to 5 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 4 salaries received from various employees of Freshworks. Check how we calculate in-hand salary with our in-hand salary calculator.
Which companies offer higher salaries than Freshworks for Customer Success Executive in India?
Red Hat ₹17.5 Lakhs to ₹38.6 Lakhs per year
Thomson Reuters ₹13.0 Lakhs to ₹18.0 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Freshworks, depending on the role and experience level.
What is the salary of a Customer Success Executive in companies similar to Freshworks in India?
The salary of a Customer Success Executive at companies similar to Freshworks in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Capillary Technologies ₹2.4 Lakhs to ₹6.0 Lakhs per year
MasterSoft ERP Solutions ₹2.0 Lakhs to ₹5.5 Lakhs per year
Groww ₹2.0 Lakhs to ₹4.5 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.
How the salary growth look like for a Customer Success Executive at Freshworks in India?
The salary growth for a Customer Success Executive at Freshworks depends on factors such as experience, performance, and promotions. On average, a Customer Success Executive can expect the following growth trajectory at Freshworks:

Experience Average Salary Range
3 years ₹14.9 Lakhs to ₹19.0 Lakhs per year
4 years ₹9.5 Lakhs to ₹12.1 Lakhs per year
5 years ₹14.9 Lakhs to ₹19.0 Lakhs per year
and so on.

Tell us how to improve this page.

Freshworks Customer Success Executive salary in India ranges between ₹8 Lakhs to ₹16.5 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 4 Freshworks latest salaries received from various employees of Freshworks.