Firstsource Solutions Team Leader Customer Support salaries in India

Likes

The company ensures comprehensive training for its agents, equipping them with the necessary skills and knowledge before they step into the process.

Dislikes

...ited employee voice and the perception that HR holds an upper hand in decisions. Issues like unclear salary deductions and the lack of adequate support systems for employees create dissatisfaction. Additionally, upgrading the infrastructure could significantly enhance the overall work environment and employee experience.

Likes

Made some good friends and that's all what I got from this company

Dislikes

...unsure with promotion and upskilling and gives vague answers if asked questions. Salary hike are next to nothing every year.

Likes

... disappoint you. Even if you get a promotion there won't be any huge difference. If the company recruits from outside, they might get a better salary compared to the people who already working here. One thing for sure you can expect here is learning, which would help to grow your career.

Dislikes

No proper appraisal

Likes

Nothing, political dramas. No proper support and pay for the work we have done. No incentives. No team outing no support for talent. No cultural activities just work work work.

Dislikes

Everything except good colleagues and TL.

Likes

Management is good, lots of opportunities for career growth

Dislikes

Cost cutting and there are multiple company applications to use instead of that there can be one application having all the details required. There is no cab facilities.