Firstsource Solutions Senior Customer Care Associate Salaries by 30+ Employees (Updated 2025)

0 - 6 years exp.

₹1.6 Lakh - ₹5 Lakhs

Salary of majority employees

5% more than the average Senior Customer Care Associate Salary in BPO Companies for 0 - 6 years of experience

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Salaries in different departments

Customer Success, Service & Operations Senior Customer Care Associate Salary 1 - 6 years exp. (8 salaries)	₹2 L/yr - ₹5 L/yr
Sales & Business Development Senior Customer Care Associate Salary 2 - 6 years exp. (5 salaries)	₹2 L/yr - ₹3.1 L/yr
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Consulting Senior Customer Care Associate Salary 3 - 4 years exp. (AmbitionBox Estimate)	₹3 L/yr - ₹5 L/yr
BFSI, Investments & Trading Senior Customer Care Associate Salary 3 years exp. (AmbitionBox Estimate)	₹3 L/yr - ₹3.5 L/yr
Finance & Accounting Senior Customer Care Associate Salary 4 years exp. (AmbitionBox Estimate)	₹1.6 L/yr - ₹2.6 L/yr

Last Updated: 7 Dec 2024

Companies similar to Firstsource Solutions for Senior Customer Care Associate

Company name	Avg Annual Salary	Open Jobs
Wipro Senior Customer Care Associate Salary 2 - 5 years exp. (6 salaries)	₹2.1 L/yr - ₹4 L/yr 11% less
TCS Senior Customer Care Associate Salary 9 - 15 years exp. (5 salaries)	₹4.2 L/yr - ₹6.1 L/yr 72% more
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HCLTech Senior Customer Care Associate Salary 2 - 4 years exp. (4 salaries)	₹2 L/yr - ₹3.5 L/yr 2% less
Tech Mahindra Senior Customer Care Associate Salary 2 - 6 years exp. (35 salaries)	₹1.9 L/yr - ₹4.5 L/yr 17% more
Accenture Senior Customer Care Associate Salary 0 - 7 years exp. (7 salaries)	₹2.8 L/yr - ₹8 L/yr 57% more
Teleperformance Senior Customer Care Associate Salary 1 - 4 years exp. (32 salaries)	₹2 L/yr - ₹4.5 L/yr 7% less
Concentrix Corporation Senior Customer Care Associate Salary 1 - 8 years exp. (25 salaries)	₹2.3 L/yr - ₹4.2 L/yr 1% more
iEnergizer Senior Customer Care Associate Salary 0 - 5 years exp. (14 salaries)	₹2.2 L/yr - ₹4.8 L/yr 2% less
WNS Senior Customer Care Associate Salary 1 - 9 years exp. (13 salaries)	₹1.9 L/yr - ₹6.5 L/yr 28% more
Conneqt Business Solutions Senior Customer Care Associate Salary 2 - 4 years exp. (10 salaries)	₹1.9 L/yr - ₹2.6 L/yr 33% less
Sykes Business Services Of India Senior Customer Care Associate Salary 2 - 4 years exp. (8 salaries)	₹2.6 L/yr - ₹4.5 L/yr 12% more
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IntouchCX Senior Customer Care Associate Salary 1 - 4 years exp. (4 salaries)	₹2.5 L/yr - ₹4.8 L/yr 1% more
Conduent Senior Customer Care Associate Salary 3 - 5 years exp. (4 salaries)	₹3.3 L/yr - ₹3.7 L/yr 11% more
Foundever Senior Customer Care Associate Salary 5 - 8 years exp. (4 salaries)	₹3.2 L/yr - ₹4 L/yr 11% more

Senior Customer Care Associate salary at Firstsource Solutions ranges between ₹1.6 Lakh to ₹5 Lakhs per year for employees with less than 1 year of experience to 6 years. Salary estimates are based on 31 latest salaries received from various employees of Firstsource Solutions.

Experience wise Firstsource Solutions Senior Customer Care Associate salaries

Last Updated: 7 Dec 2024

Experience	Avg Annual Salary
Fresher (AmbitionBox Estimate)	₹1.1 L/yr - ₹3 L/yr
1 year (5 salaries)	₹2 L/yr - ₹4 L/yr
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2 years (4 salaries)	₹2 L/yr - ₹3.8 L/yr
3 years (6 salaries)	₹2.8 L/yr - ₹3.8 L/yr
4 years (5 salaries)	₹1.6 L/yr - ₹5 L/yr
5 years (4 salaries)	₹2.3 L/yr - ₹4 L/yr
6 years (5 salaries)	₹2 L/yr - ₹5 L/yr

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Salary related reviews for Firstsource Solutions

4.1

Rated by 8 employees for salary & benefits

Senior Customer Care Associate in Bhopal

Production, Manufacturing & Engineering Department

4.0

• posted on 22 Mar 2018

3.0

for Salary and Benefits

Likes

Teammates are very good, training is good, job is not secure, no growth, no salary increment after a long time, environment is good enough. You cannot stay here for life long.

Skill development - Good

Dislikes

Very late growth and very less salary package.

Job security - Poor

+1 more

Customer Service Associate in Bangalore / Bengaluru

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 26 Jun 2024

1.0

for Salary and Benefits

Likes

There isn't much.

Dislikes

Unless you get into sky process, please don't opt unless you're a fresher. Firstly the pay is less than market value and they will keep changing your process as per their requirements. While the changes they do not consider any incentives amount and pay you less than the previous process! Too much politics in a few processes, how hard you work doesn't make any difference.

Salary - Bad

+6 more

Customer Service Associate in Mumbai

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 04 Dec 2024

1.0

for Salary and Benefits

Likes

The worst company ever worked with no growth no salary

Dislikes

No proper environment behaviour the senior are doing arguments with the employees lots of politics inside backbiching taking employees as granted by seniors and the hrs

Salary - Bad

+5 more

Senior Associate in Mumbai

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 24 Sep 2023

2.0

for Salary and Benefits

Likes

There are job secure but salary noo way..

Job security - Good

Dislikes

...n't like management.. manager are poor all they don't know how to managed work.. I don't don't know how to they have pay very less salary and growth and increment very slow.. manager are very poor... do anything but without politics you can go away ..manager bhi apni wife ko dal rahe Hain ab toh😆😆. This is all politics

Salary - Poor

+4 more

Team Lead in Mumbai

Full Time

BFSI, Investments & Trading Department

4.0

• posted on 20 Jun 2023

4.0

for Salary and Benefits

Likes

First source is a good pay master.

Salary - Good

+2 more

Dislikes

Their isnt equality at work. All leaders arnt treated the same. Few leaders gets lods of benifits due to their connections with Managers and few who choose to show that reality won't be treated well. So in short u need to just follow the norms of the skillset even if it is against your ethics and values.

Job security - Poor

+3 more

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What people are saying about Firstsource Solutions

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a soft skills trainer

New Job (Things to take care of)

Hii Folks, I'm switching my company and it's my first switch. I'm switching to MNC (Firstsource). Can you tell me what things and details I should take care of or ask before joining the company? Your suggestions are highly appreciated and required buddies!

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Firstsource Solutions Senior Customer Care Associate Salary FAQs

What is the salary of Senior Customer Care Associate at Firstsource Solutions?

Senior Customer Care Associate salary at Firstsource Solutions in India ranges between ₹1.6 Lakhs to ₹5.0 Lakhs for less than 1 year of experience to 6 years. According to our estimates it is 5% more than the average Senior Customer Care Associate Salary in India. Salary estimates are based on 31 latest salaries received from various employees of Firstsource Solutions India.

How does the salary of a Senior Customer Care Associate at Firstsource Solutions India compare with the average salary range for this job?

The average salary of a Senior Customer Care Associate at Firstsource Solutions is 5% more than the average salary of a Senior Customer Care Associate in India. To know exact salary insights, login to view.

Which similar companies are paying more than Firstsource Solutions to a Senior Customer Care Associate in India?

TCS Senior Customer Care Associate Salary - ₹4.2 Lakhs to ₹6.1 Lakhs per year
Accenture Senior Customer Care Associate Salary - ₹2.8 Lakhs to ₹8.0 Lakhs per year
WNS Senior Customer Care Associate Salary - ₹1.9 Lakhs to ₹6.5 Lakhs per year
Tech Mahindra Senior Customer Care Associate Salary - ₹1.9 Lakhs to ₹4.5 Lakhs per year
Sykes Business Services Of India Senior Customer Care Associate Salary - ₹2.6 Lakhs to ₹4.5 Lakhs per year

What is the salary of a Senior Customer Care Associate in companies similar to Firstsource Solutions in India?

Foundever Senior Customer Care Associate Salary - ₹3.2 Lakhs to ₹4.0 Lakhs per year
Conduent Senior Customer Care Associate Salary - ₹3.3 Lakhs to ₹3.7 Lakhs per year
IntouchCX Senior Customer Care Associate Salary - ₹2.5 Lakhs to ₹4.8 Lakhs per year
Concentrix Corporation Senior Customer Care Associate Salary - ₹2.3 Lakhs to ₹4.2 Lakhs per year
HCLTech Senior Customer Care Associate Salary - ₹2.0 Lakhs to ₹3.5 Lakhs per year

What is the estimated take home salary of a Senior Customer Care Associate at Firstsource Solutions in India?

The estimated take-home salary of a Senior Customer Care Associate at Firstsource Solutions ranges between ₹22,704 per month to ₹24,177 per month in India. The take-home salary calculation is based on the average Firstsource Solutions Senior Customer Care Associate salary in India which ranges between ₹1.6 Lakhs to ₹5.0 Lakhs per year for employees with less than 1 year of experience to 6 years. Check how did we calculate take home salary?

What is the notice period for Senior Customer Care Associate at Firstsource Solutions?

According to AmbitionBox, 40% of the Firstsource Solutions Senior Customer Care Associates reported a notice period of 15 days or less, 40% reported a notice period of 1 Month and the remaining reported other notice period durations. This is based on 15 responses on AmbitionBox in last 2 years.

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Firstsource Solutions Senior Customer Care Associate Salaries

Firstsource Solutions Senior Customer Care Associate salary in India ranges between ₹1.6 Lakh to ₹5 Lakhs with an average annual salary of ₹. Salary estimates are based on 31 Firstsource Solutions latest salaries received from various employees of Firstsource Solutions.

Firstsource Solutions Senior Customer Care Associate salaries in India

Companies similar to Firstsource Solutions for Senior Customer Care Associate

Latest annual salaries shared by Firstsource Solutions Senior Customer Care Associate

Experience wise Firstsource Solutions Senior Customer Care Associate salaries

Similar Designation salaries in Firstsource Solutions

Salary related reviews for Firstsource Solutions

Senior Customer Care Associate in Bhopal

Customer Service Associate in Bangalore / Bengaluru

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Senior Associate in Mumbai

Team Lead in Mumbai

Firstsource Solutions Senior Customer Care Associate Salary FAQs

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Firstsource Solutions Senior Customer Care Associate Salaries by Location