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Firstsource Solutions Customer Service salaries in Mumbai

Annual salary range
0 - 7 years exp.
₹3 Lakhs - ₹4.4 Lakhs
Salary of majority employees
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22% more than the average Customer Service Salary in BPO Companies for 0 - 7 years of experience

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Last Updated: 5 Nov 2024

Companies similar to Firstsource Solutions for Customer Service in Mumbai

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Firstsource Solutions Customer Service Salary

0 - 7 years exp. (6 salaries)

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₹3 L/yr - ₹4.4 L/yr

vs
Company name Avg Annual Salary Open Jobs
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Teleperformance Customer Service Salary

0 - 5 years exp. (21 salaries)

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₹1.4 L/yr - ₹5 L/yr

arrow icon 24% less
4 job openings
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₹1 L/yr - ₹4.8 L/yr

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₹2 L/yr - ₹2.5 L/yr

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₹1.5 L/yr - ₹3.6 L/yr

arrow icon 18% less
1 job opening
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Jio Customer Service Salary

0 - 6 years exp. (5 salaries)

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₹1.2 L/yr - ₹3 L/yr

arrow icon 24% less
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Customer Service salary at Firstsource Solutions ranges between ₹3 Lakhs to ₹4.4 Lakhs per year for employees with less than 1 year of experience to 7 years. Salary estimates are based on 6 latest salaries received from various employees of Firstsource Solutions.

Latest annual salaries shared by Firstsource Solutions Customer Service in Mumbai

4mo ago
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7 years exp.
8mo ago
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1 year exp.
9mo ago
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1 year exp.
1y ago
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5 months exp.

Experience wise Firstsource Solutions Customer Service salaries in Mumbai

Last Updated: 5 Nov 2024

Experience Avg Annual Salary
Fresher (AmbitionBox Estimate)

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₹2.8 L/yr - ₹3.6 L/yr
1 year (AmbitionBox Estimate)

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₹2.9 L/yr - ₹3.7 L/yr
2 years (AmbitionBox Estimate)

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₹3 L/yr - ₹3.9 L/yr
3 years (AmbitionBox Estimate)

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₹3.1 L/yr - ₹4 L/yr
4 years (AmbitionBox Estimate)

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₹3.3 L/yr - ₹4.2 L/yr
View all

Similar Designation salaries in Firstsource Solutions

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₹1 L/yr - ₹4.5 L/yr
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₹1.4 L/yr - ₹5.5 L/yr
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₹1.5 L/yr - ₹6 L/yr
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₹1.85 L/yr - ₹5.1 L/yr
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₹1 L/yr - ₹7 L/yr
Team Lead Salary
(79 salaries)
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₹2.05 L/yr - ₹10 L/yr
C.S.A Salary
(33 salaries)
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₹1 L/yr - ₹3.9 L/yr

Top skills at Firstsource Solutions for Customer Service

Customer Service voice process international bpo Communication Skills bpo customer support chat support Sales International Voice Process customer care International Voice Process international voice non voice upselling Telecalling

Salary related reviews for Firstsource Solutions

5.0

Rated by 2 employees for salary & benefits

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 21 Mar 2025

4.0
 for  Salary and Benefits

Likes

Salary package is better when compared to other companies like Wipro, Cognizant, Sutherland BPO Companies

read more
  • Salary - Good

Dislikes

They'll treat you like labourers, no work life balance, they not at all value their employees and no leaves even after 6 months also the leave policy is there. I not at all prefer anyone to come this side. until and unless you are in a desperate need of money or job

read more
  • Skill development - Bad
  • +5 more

Full Time

 · 

Other Department

3.0
  •  posted on 24 Jan 2025

4.0
 for  Salary and Benefits

Likes

Salary is good

  • Salary - Good

Dislikes

People from operations especially trainers are not cooperating with QA and supporting all the users regardless of the incorrectly worked accounts. Also the company has terminated me in BGV and it was not my decision to quit the company. Also the company has terminated a lot of people like me even after insisting them not to do so.

read more
  • Skill development - Poor
  • +3 more

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 24 Jan 2025

1.0
 for  Salary and Benefits

Likes

Just the recruitment Team is good helping the candidate to get hired.

Dislikes

...ring 3 rounds of interview I was told I was not selected but without any reason. Ops manager just wrote rejected on a paper and the recruitment team is like did you discuss package or you might have over experience for this position. There is no clear communication on what's the main reason for not hiring. Even after clearing every round of interview.

read more
  • Salary - Bad
  • +6 more

Full Time

 · 

Sales & Business Development Department

5.0
  •  posted on 19 Dec 2024

4.0
 for  Salary and Benefits

Likes

Yes my first MNC organisation is first to solution at Private Limited and my precious memory able work balance company is most my favourite thank you so much for 3 years I am working the organisation I am very proud to say thank you so much

read more
  • Salary - Good
  • +6 more

Dislikes

Nothing to say but employee salary always rather than ok but get more salary is very effectively working the employees that's a my way of Thinking thank you

read more

Full Time

 · 

Customer Success, Service & Operations Department

2.0
  •  posted on 26 Jun 2024

1.0
 for  Salary and Benefits

Likes

There isn't much.

Dislikes

Unless you get into sky process, please don't opt unless you're a fresher. Firstly the pay is less than market value and they will keep changing your process as per their requirements. While the changes they do not consider any incentives amount and pay you less than the previous process! Too much politics in a few processes, how hard you work doesn't make any difference.

read more
  • Salary - Bad
  • +6 more
see more salary related reviews

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Firstsource Solutions Customer Service Salary FAQs

What is the salary of Customer Service at Firstsource Solutions in Mumbai?
The average salary of a Customer Service at Firstsource Solutions in Mumbai typically ranges from ₹3.0 Lakhs to ₹4.4 Lakhs per year, depending on experience (from Fresher to 7 years).

The top 10% of Customer Service in Mumbai at Firstsource Solutions earn more than ₹4.3 Lakhs per year, and the top 1% earn over ₹4.4 Lakhs per year. Customer Service Salaries at Firstsource Solutions can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 6 Firstsource Solutions employees in India.
What is the estimated take home salary of a Customer Service at Firstsource Solutions in Mumbai?
The estimated take-home salary of a Customer Service at Firstsource Solutions in Mumbai typically ranges from ₹25,992 to ₹27,416 per month. This is based on the average salary range of ₹3.0 Lakhs to ₹4.4 Lakhs per year for employees with experience ranging from Fresher to 7 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 6 salaries received from various employees of Firstsource Solutions. Check how we calculate in-hand salary with our in-hand salary calculator.
What are the key skills required to be a Customer Service at Firstsource Solutions in Mumbai?
To be a Customer Service at Firstsource Solutions in Mumbai, the key skills required include:

  • - Customer Service
  • - voice process
  • - international bpo
  • - Communication Skills
  • - bpo

These skills are highly valued at Firstsource Solutions and are crucial for successful performance in a Software Engineering role.
What is the salary of a Customer Service in companies similar to Firstsource Solutions in Mumbai?
The salary of a Customer Service at companies similar to Firstsource Solutions in Mumbai varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Concentrix Corporation ₹1.0 Lakhs to ₹4.8 Lakhs per year
Sutherland Global Services ₹1.5 Lakhs to ₹3.6 Lakhs per year
Teleperformance ₹1.4 Lakhs to ₹5.0 Lakhs per year
Jio ₹1.2 Lakhs to ₹3.0 Lakhs per year
Conneqt Business Solutions ₹2.0 Lakhs to ₹2.5 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.
How the salary growth look like for a Customer Service at Firstsource Solutions in Mumbai?
The salary growth for a Customer Service at Firstsource Solutions in Mumbai depends on factors such as experience, performance, and promotions. On average, a Customer Service in Mumbai can expect the following growth trajectory at Firstsource Solutions:

Experience Average Salary Range
Fresher ₹2.8 Lakhs to ₹3.6 Lakhs per year
1 year ₹2.9 Lakhs to ₹3.7 Lakhs per year
2 years ₹3.0 Lakhs to ₹3.9 Lakhs per year
3 years ₹3.1 Lakhs to ₹4.0 Lakhs per year
and so on.

Tell us how to improve this page.

Firstsource Solutions Customer Service salary in Mumbai ranges between ₹3 Lakhs to ₹4.4 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 6 Firstsource Solutions latest salaries received from various employees of Firstsource Solutions.