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Jio Customer Service salaries in Mumbai

Annual salary range
0 - 6 years exp.
₹1.2 Lakh - ₹3 Lakhs
Salary of majority employees
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6% less than the average Customer Service Salary in Telecom Companies for 0 - 6 years of experience

Interested in this particular role? 2 job openings

Last Updated: 25 Sep 2024

Companies similar to Jio for Customer Service in Mumbai

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Jio Customer Service Salary

0 - 6 years exp. (5 salaries)

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₹1.2 L/yr - ₹3 L/yr

vs
Company name Avg Annual Salary Open Jobs
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Teleperformance Customer Service Salary

0 - 5 years exp. (21 salaries)

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₹1.4 L/yr - ₹5 L/yr

arrow icon 8% less
3 job openings
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₹1 L/yr - ₹4.8 L/yr

arrow icon 14% more
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₹1.5 L/yr - ₹3.6 L/yr

arrow icon 8% more
1 job opening
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₹3 L/yr - ₹4.4 L/yr

arrow icon 32% more
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Mettler-Toledo Customer Service Salary

10 - 15 years exp. (4 salaries)

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₹3.5 L/yr - ₹4 L/yr

arrow icon 40% more
Customer Service salary at Jio ranges between ₹1.2 Lakh to ₹3 Lakhs per year for employees with less than 1 year of experience to 6 years. Salary estimates are based on 5 latest salaries received from various employees of Jio.

Latest annual salaries shared by Jio Customer Service in Mumbai

5mo ago
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6 years exp.
10mo ago
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5 years exp.
11mo ago
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4 years exp.
1y ago
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4 years exp.

Experience wise Jio Customer Service salaries in Mumbai

Last Updated: 25 Sep 2024

Experience Avg Annual Salary
Fresher (AmbitionBox Estimate)

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₹1.2 L/yr - ₹5.1 L/yr
1 year (AmbitionBox Estimate)

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₹2.5 L/yr - ₹3.2 L/yr
2 years (AmbitionBox Estimate)

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₹2.5 L/yr - ₹3.2 L/yr
3 years (AmbitionBox Estimate)

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₹2.4 L/yr - ₹3.1 L/yr
4 years (AmbitionBox Estimate)

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₹1.1 L/yr - ₹3 L/yr
View all

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Deputy Manager Salary
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₹14.7 L/yr - ₹46.45 L/yr
Product Manager Salary
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₹14.88 L/yr - ₹31.48 L/yr
General Manager Salary
(126 salaries)
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₹22 L/yr - ₹60 L/yr
Sales Executive Salary
(82 salaries)
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₹1.5 L/yr - ₹5.15 L/yr
Team Lead Salary
(72 salaries)
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₹2.1 L/yr - ₹7 L/yr
Project Manager Salary
(56 salaries)
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₹6.36 L/yr - ₹22.19 L/yr
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₹1.15 L/yr - ₹5.85 L/yr
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₹0.85 L/yr - ₹3 L/yr
Center Manager Salary
(9 salaries)
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₹16 L/yr - ₹22 L/yr

Top skills at Jio for Customer Service

Customer Service Communication Skills Customer Service bpo Chat Process Blended Process Email Process Social Media email process blended process International Voice Process Communication Skills international bpo customer support Twitter

Salary related reviews for Jio

Full Time

 · 

Finance & Accounting Department

1.0
  •  posted on 17 Aug 2024

1.0
 for  Salary and Benefits

Likes

I am in this company all mostal 5.7 years in company overall all 2 times haik my salary. No promotion no propare trying new lounch products. Worst experience. I am wasting my valuable time this company

read more

Dislikes

Worst experience

  • Salary - Bad
  • +6 more

Full Time

 · 

Engineering - Hardware & Networks Department

2.0
  •  posted on 04 Jul 2024

3.0
 for  Salary and Benefits

Likes

Salary comes on time every month no matter what. I think leave policy is also good and leaves can be availed without too many approvals as is the case with other organisations. Flexible working hours and job security for some reason.

read more
  • Job security - Good

Dislikes

...ason for example many employees haven't been promoted from last 10 years and so. Also salary discrepancy exists at highest level as no slab system for salary is being followed by the company. Very process oriented and local HR team is reluctant to override these processes even if it means to loosing some of the key employees. No employee retention policy, they will happily let you go even if you have spend a life time there and are a core member of the team. Overall company does not present a good platform for budding employees however if you are very high in the hierarchy and get a senior manager role or above, then it might be the place for you. Less stress and slow pace environment will be good for someone who wants to settle down without caring much about the work culture and learning development. PS-6 days a week at circle level while NHQ follows 5 days a week schedule.

read more
  • Skill development - Poor
  • +2 more

Full Time

 · 

Sales & Business Development Department

1.0
  •  posted on 23 Jul 2024

1.0
 for  Salary and Benefits

Likes

Nothing

Dislikes

...ent treats employees as slave and speaking with employees with unparliamentary . There is no ethics and loss of salary because of management asking to put my money in day to day business I lost huge amount of money because of my superiors as well as my subordinates, one more important point to be notice with unethical management in higher positions they don't know the ground realities in employees working premises they blindly believe provoking guys like immediate supervisor they always tell lies on subordinates after the conversation of higher management these people ask their team to office and insulted infront of all staff this is a screwed-up culture. They don't have courtesy of employees families

read more
  • Salary - Bad
  • +6 more

Full Time

 · 

Finance & Accounting Department

2.0
  •  posted on 02 Jan 2024

2.0
 for  Salary and Benefits

Likes

The infrastructure is world class. Seniors/Top management treats juniors/subordinates with respect and provide excellent guidance/support and encouragement.

read more
  • Job security - Good
  • +2 more

Dislikes

The compensation and benefits are not at all in line with industry standards. Annual bonus and increments are declared and paid almost 6-8 months after the year close. Besides, there are almost nil possibilities for organic growth despite the employees showing great track-record and taking incremental responsibilities and ownership beyond their designated work-profile.

read more
  • Salary - Poor
  • +1 more

Full Time

 · 

Finance & Accounting Department

3.0
  •  posted on 08 Mar 2024

3.0
 for  Salary and Benefits

Likes

Like the Work and facility is awesome.

  • Job security - Good
  • +1 more

Dislikes

...r others [S&D)KPI. Breaking all professional ethics. There is no self respect. Providing salary and getting debited by selling jio product to their own Employee 1st. You can always listion "Support Support" from cross functional team. S&D don't have efficiency always. Planned leave will not get easily by cross functional team.

read more
  • Company culture - Bad
see more salary related reviews

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Jio Customer Service Salary FAQs

What is the salary of Customer Service at Jio in Mumbai?
The average salary of a Customer Service at Jio in Mumbai typically ranges from ₹1.2 Lakhs to ₹3.0 Lakhs per year, depending on experience (from Fresher to 6 years).

The top 10% of Customer Service in Mumbai at Jio earn more than ₹3.0 Lakhs per year, and the top 1% earn over ₹3.0 Lakhs per year. Customer Service Salaries at Jio can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 5 Jio employees in India.
What is the estimated take home salary of a Customer Service at Jio in Mumbai?
The estimated take-home salary of a Customer Service at Jio in Mumbai typically ranges from ₹19,055 to ₹20,732 per month. This is based on the average salary range of ₹1.2 Lakhs to ₹3.0 Lakhs per year for employees with experience ranging from Fresher to 6 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 5 salaries received from various employees of Jio. Check how we calculate in-hand salary with our in-hand salary calculator.
What are the key skills required to be a Customer Service at Jio in Mumbai?
To be a Customer Service at Jio in Mumbai, the key skills required include:

  • - Customer Service
  • - Communication Skills
  • - Customer Service
  • - bpo
  • - Chat Process

These skills are highly valued at Jio and are crucial for successful performance in a Software Engineering role.
Which companies offer higher salaries than Jio for Customer Service in India?
Mettler-Toledo ₹3.5 Lakhs to ₹4.0 Lakhs per year
Firstsource Solutions ₹3.0 Lakhs to ₹4.4 Lakhs per year
Concentrix Corporation ₹1.0 Lakhs to ₹4.8 Lakhs per year
Sutherland Global Services ₹1.5 Lakhs to ₹3.6 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Jio, depending on the role and experience level.
What is the salary of a Customer Service in companies similar to Jio in Mumbai?
The salary of a Customer Service at companies similar to Jio in Mumbai varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Teleperformance ₹1.4 Lakhs to ₹5.0 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.
How the salary growth look like for a Customer Service at Jio in Mumbai?
The salary growth for a Customer Service at Jio in Mumbai depends on factors such as experience, performance, and promotions. On average, a Customer Service in Mumbai can expect the following growth trajectory at Jio:

Experience Average Salary Range
Fresher ₹1.2 Lakhs to ₹5.1 Lakhs per year
1 year ₹2.5 Lakhs to ₹3.2 Lakhs per year
2 years ₹2.5 Lakhs to ₹3.2 Lakhs per year
3 years ₹2.4 Lakhs to ₹3.1 Lakhs per year
and so on.

Tell us how to improve this page.

Jio Customer Service salary in Mumbai ranges between ₹1.2 Lakh to ₹3 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 5 Jio latest salaries received from various employees of Jio.