Sutherland Global Services Mumbai Customer Service Salaries by 7 Employees (Updated 2025)

1 - 3 years exp.

₹1.5 Lakh - ₹3.6 Lakhs

Avg. annual salary

Monthly In-hand Salary

At par with the average Customer Service Salary in IT Services & Consulting Companies for 1 - 3 years of experience

Interested in this particular role? 1 job opening

Last Updated: 18 Mar 2025

Companies similar to Sutherland Global Services for Customer Service in Mumbai

Sutherland Global Services Customer Service Salary

1 - 3 years exp. (7 salaries)

₹1.5 L/yr - ₹3.6 L/yr

Company name	Avg Annual Salary	Open Jobs
Teleperformance Customer Service Salary 0 - 5 years exp. (21 salaries)	₹1.4 L/yr - ₹5 L/yr 11% less	3 job openings
Concentrix Corporation Customer Service Salary 1 - 5 years exp. (9 salaries)	₹1 L/yr - ₹4.8 L/yr 18% more
Login to view exact salary
Firstsource Solutions Customer Service Salary 0 - 8 years exp. (6 salaries)	₹3 L/yr - ₹4.4 L/yr 22% more
Jio Customer Service Salary 0 - 6 years exp. (5 salaries)	₹1.2 L/yr - ₹3 L/yr 7% less	5 job openings
Mettler-Toledo Customer Service Salary 10 - 15 years exp. (4 salaries)	₹3.5 L/yr - ₹4 L/yr 30% more

Customer Service salary at Sutherland Global Services ranges between ₹1.5 Lakh to ₹3.6 Lakhs per year for employees with experience between 1 year to 3 years. Salary estimates are based on 7 latest salaries received from various employees of Sutherland Global Services.

Experience wise Sutherland Global Services Customer Service salaries in Mumbai

Last Updated: 18 Mar 2025

Experience	Avg Annual Salary
1 year (AmbitionBox Estimate)	₹2.5 L/yr - ₹3.2 L/yr
2 years (4 salaries)	₹2 L/yr - ₹3.1 L/yr
Login to view exact salary
3 years (AmbitionBox Estimate)	₹2.8 L/yr - ₹3.5 L/yr

Similar Designation salaries in Sutherland Global Services

Senior Associate Salary

(163 salaries)

₹1.85 L/yr - ₹6.87 L/yr

Customer Service Executive Salary

(106 salaries)

₹1.3 L/yr - ₹4.7 L/yr

Customer Service Associate Salary

(97 salaries)

₹1.5 L/yr - ₹5.5 L/yr

Customer Care Executive Salary

(58 salaries)

₹1.05 L/yr - ₹4.05 L/yr

Team Lead Salary

(25 salaries)

₹3.2 L/yr - ₹9.45 L/yr

Technical Support Engineer Salary

(14 salaries)

₹3 L/yr - ₹5 L/yr

Customer Support Executive Salary

(10 salaries)

₹2.1 L/yr - ₹3.7 L/yr

Technical Support Associate Salary

(6 salaries)

₹1.9 L/yr - ₹4 L/yr

Top skills at Sutherland Global Services for Customer Service

Customer Service Management Service Sales Quality Monitoring KPI voice process customer support Usage international bpo CRM bpo MS Office Technical Support Excel Billing

Salary related reviews for Sutherland Global Services

Customer Service in Hyderabad / Secunderabad

Customer Support Department

4.0

• posted on 18 May 2021

3.0

for Salary and Benefits

Likes

Good work environment culture. Good team work and the manegement is transparent. Community policies are good.all those things they given good salary hike and bonus every year.

Promotions - Good

+1 more

Dislikes

There is a lot of politics and the management doesn't address our issues.salary is decent but career growth is to slow

Technical Support Associate in Chennai

Full Time

Customer Success, Service & Operations Department

4.0

• posted on 12 Mar 2025

4.0

for Salary and Benefits

Likes

Work life balance was good and nice place to work peacefully. there is no politics and good salary package with good incentives

Salary - Good

+2 more

Dislikes

Process got ramp down without agent’s knowledge and they didn’t take care of them

Company culture - Poor

Customer Service Associate in Chennai

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 12 Feb 2025

2.0

for Salary and Benefits

Likes

The team meets will be very nice and caring. Company will give tickets for amusement parks or some out door activities to make you relax once every 5 to 6 months of time. If you are a fresher and want to get a decent job and gain experience in bpo sector this might be good.

Company culture - Good

Dislikes

... permanent job, even though you have performed well they might fire you anytime. Transportation will be given one way, which is also not free they will take the amount from your salary. Morning shift will be good but other timings will not be safe for us especially if you are women. Work life balance will not be great due to the shift timings provided.

Salary - Poor

+2 more

Customer Support Executive in Chennai

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 29 Jan 2025

1.0

for Salary and Benefits

Likes

I don't like Sutherland

Dislikes

Very worst salary package, promotion, TL,Managers... In Sutherland 6 days working one days week off Including government holidays.... Best suggestion don't choose any one Sutherland company and don't believe any fake advertisements.....

Salary - Bad

+6 more

Customer Associate in Hyderabad / Secunderabad

Full Time

Sales & Business Development Department

4.0

• posted on 22 Jan 2025

3.0

for Salary and Benefits

Likes

Salary for every worker has to be increased atleast 24,000 would be great and every employee would grateful ready to work for Sutherland and need more resting hours or atleast more week off with applied shift

Skill development - Good

+5 more

Dislikes

Need more increment in salary because food and other personal things would help the employee very much as a small change leads to big help in future

see more salary related reviews

Discover interview dos and don'ts from real experiences

Top trending discussions

View All

Hi All, I have 7 years of experience and I have currently offer for Data Engineer role from the below organizations- 1) Accenture 2) Cepgemini 3) Nagarro The CTC offer I am getting are almost the same (minor difference) for all these 3. Please help me to make better decisions (by considering growth, company culture, job security, and all other aspects).

Got a question about Sutherland Global Services?

Ask anonymously on communities.

Sutherland Global Services Customer Service Salary FAQs

What is the salary of Customer Service at Sutherland Global Services in Mumbai?

The average salary of a Customer Service at Sutherland Global Services in Mumbai typically ranges from ₹1.5 Lakhs to ₹3.6 Lakhs per year, depending on experience (from 1 year to 3 years).

The top 10% of Customer Service in Mumbai at Sutherland Global Services earn more than ₹3.5 Lakhs per year, and the top 1% earn over ₹3.6 Lakhs per year. Customer Service Salaries at Sutherland Global Services can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 7 Sutherland Global Services employees in India.

What is the estimated take home salary of a Customer Service at Sutherland Global Services in Mumbai?

The estimated take-home salary of a Customer Service at Sutherland Global Services in Mumbai typically ranges from ₹20,781 to ₹22,433 per month. This is based on the average salary range of ₹1.5 Lakhs to ₹3.6 Lakhs per year for employees with experience ranging from 1 year to 3 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 7 salaries received from various employees of Sutherland Global Services. Check how we calculate in-hand salary with our in-hand salary calculator.

What are the key skills required to be a Customer Service at Sutherland Global Services in Mumbai?

To be a Customer Service at Sutherland Global Services in Mumbai, the key skills required include:

- Customer Service
- Management
- Service Sales
- Quality Monitoring
- KPI

These skills are highly valued at Sutherland Global Services and are crucial for successful performance in a Software Engineering role.

Which companies offer higher salaries than Sutherland Global Services for Customer Service in India?

Mettler-Toledo	₹3.5 Lakhs to ₹4.0 Lakhs per year
Firstsource Solutions	₹3.0 Lakhs to ₹4.4 Lakhs per year
Concentrix Corporation	₹1.0 Lakhs to ₹4.8 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Sutherland Global Services, depending on the role and experience level.

What is the salary of a Customer Service in companies similar to Sutherland Global Services in Mumbai?

The salary of a Customer Service at companies similar to Sutherland Global Services in Mumbai varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Jio	₹1.2 Lakhs to ₹3.0 Lakhs per year
Teleperformance	₹1.4 Lakhs to ₹5.0 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Customer Service at Sutherland Global Services in Mumbai?

The salary growth for a Customer Service at Sutherland Global Services in Mumbai depends on factors such as experience, performance, and promotions. On average, a Customer Service in Mumbai can expect the following growth trajectory at Sutherland Global Services:

Experience	Average Salary Range
1 year	₹2.5 Lakhs to ₹3.2 Lakhs per year
2 years	₹2.0 Lakhs to ₹3.1 Lakhs per year
3 years	₹2.8 Lakhs to ₹3.5 Lakhs per year

and so on.

Tell us how to improve this page.

Home >
Salaries >
Sutherland Global Services Salaries >
Sutherland Global Services Customer Service Salaries >
Sutherland Global Services Customer Service Salaries in Mumbai

Sutherland Global Services Customer Service salary in Mumbai ranges between ₹1.5 Lakh to ₹3.6 Lakhs with an average annual salary of ₹. Salary estimates are based on 7 Sutherland Global Services latest salaries received from various employees of Sutherland Global Services.