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Sutherland Global Services
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1 Sutherland Global Services Customer Service Job
Associate- Travel Customer Service-REF24401V
2-4 years
Mumbai
1 vacancy
Associate- Travel Customer Service-REF24401V
Sutherland Global Services
posted 2mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Travel Customer Service
- Resolution for Issues with regards to ticketing/ schedule change.
- Ticketing/ Fare Auditing, Schedule changes, name corrections, MCOs, Residuals, manual calculations, complex itineraries (international, multi-destination, different currencies), etc. Ticket issuance.
- Voice Customer Service
- Airline, Hotel, Cab Reservations.
- High school degree or equivalent (required)
- College degree (preferred)
- Experience in retail, sales/service or other "helping" business (preferred)
Employment Type: Full Time, Permanent
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What Customer Service at Sutherland Global Services are saying
Rating based on 6 Customer Service
reviews
Anonymous · Customer Success, Service & Operations
It is the good place to work
- Skill development - Excellent
Salary package and transportation
- Salary - Poor
Customer Service salary at Sutherland Global Services
What Sutherland Global Services employees are saying about work life
Sutherland Global Services Benefits
Worklife Balance Perks & Bonuses Employees Allowance Paid Vacation Food Vouchers Health insurance 
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Sutherland Global Services Mumbai Office Location
Maharashtra 400064
