AmbitionBox
Jobs
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
Add office photos
i
All Filters
27 Svatantra Micro Housing Finance Corporation Limited Jobs
Customer Service Executives
1-3 years
Pune
1 vacancy
Customer Service Executives
Svatantra Micro Housing Finance Corporation Limited
posted 4mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Conduct telephonic interactaction with customers provide information about product, services, open new loan accounts, renew loans or obtain complaint details.
- Check record details of inquiries, comments or complaints, transactions or interactions, and take actions in accordance.
- Acquire and analyze relevant information to evaluate validity of complaint and identify the possible causes.
- Refer unresolved and pending customer grievances to the concerned departments for further investigation and record them in the complaint register sheet.
- Notify customers regarding investigation results, respond to inquiries, or any adjustments in the services (if any).
- Recommend modifications in service/products to prevent foreseen issues.
- Pass on the new inquiries received to the concern team and follow-up with them and record them in the assigned sheet.
- Make outbound/follow-up calls on the ones missed during the day and calls assigned by the supervisor.
Education Background : Bachlors or Masters in Arts / Commerce
- Good communication skills
- Convincing skills
- Computer skills
- Listening skills
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Customer Service Executive roles with real interview advice
What people at Svatantra Micro Housing Finance Corporation Limited are saying
What Svatantra Micro Housing Finance Corporation Limited employees are saying about work life
Svatantra Micro Housing Finance Corporation Limited Benefits
View more benefits
Compare Svatantra Micro Housing Finance Corporation Limited with
Aavas Financiers
Gruh Finance
Repco Home Finance
Can Fin Homes
LIC Housing Finance
HDFC Bank
Sammaan Capital Limited
Piramal Capital Housing Finance
PNB Housing Finance
SBI Cards & Payment Services
Axis Direct
Kotak Securities
Aadhar Housing Finance
ICICI Home Finance
Pine Labs
Sharekhan
Morningstar
Synchrony
Ocwen Financial Solutions
Edelweiss
Recently Viewed
JOBS
Ashirvad Pipes
No Jobs
JOBS
Ashirvad Pipes
No Jobs
JOBS
McNROE
No Jobs
SALARIES
Ashirvad Pipes
SALARIES
Arista Networks
SALARIES
Ashirvad Pipes
SALARIES
Ashirvad Pipes
SALARIES
Ashirvad Pipes
JOBS
Indbank Global Support Services
No Jobs
INTERVIEWS
Ashirvad Pipes
No Interviews
