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Customer Service Associate
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Bangalore / Bengaluru
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Firstsource Solutions Customer Service Associate Salaries in Bangalore / Bengaluru

based on 372 latest salaries
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Designation Avg Annual Salary Open Jobs
0 - 4 years exp. · Bangalore / Bengaluru (372 salaries)
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₹1.1 L/yr - ₹5 L/yr

1 - 6 years exp. · Bangalore / Bengaluru (70 salaries)
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₹2.5 L/yr - ₹8.6 L/yr

4 - 10 years exp. · Bangalore / Bengaluru (67 salaries)
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₹3 L/yr - ₹9 L/yr

0 - 3 years exp. · Bangalore / Bengaluru (66 salaries)
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₹1 L/yr - ₹4.5 L/yr

1 - 7 years exp. · Bangalore / Bengaluru (63 salaries)
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₹2 L/yr - ₹6.1 L/yr

2 - 5 years exp. · Bangalore / Bengaluru (61 salaries)
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₹3.2 L/yr - ₹8.1 L/yr

0 - 8 years exp. · Bangalore / Bengaluru (60 salaries)
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₹2 L/yr - ₹8 L/yr

0 - 7 years exp. · Bangalore / Bengaluru (56 salaries)
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₹2.5 L/yr - ₹9 L/yr

1 - 6 years exp. · Bangalore / Bengaluru (49 salaries)
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₹2.5 L/yr - ₹6 L/yr

2 - 9 years exp. · Bangalore / Bengaluru (46 salaries)
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₹2.2 L/yr - ₹6.2 L/yr

1 - 4 years exp. · Bangalore / Bengaluru (44 salaries)
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₹1.8 L/yr - ₹3.5 L/yr

1 - 5 years exp. · Bangalore / Bengaluru (39 salaries)
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₹2 L/yr - ₹5.8 L/yr

5 - 9 years exp. · Bangalore / Bengaluru (37 salaries)
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₹4.1 L/yr - ₹15.8 L/yr

1 - 4 years exp. · Bangalore / Bengaluru (37 salaries)
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₹2.8 L/yr - ₹5.8 L/yr

1 - 6 years exp. · Bangalore / Bengaluru (37 salaries)
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₹2.9 L/yr - ₹9 L/yr

12 - 19 years exp. · Bangalore / Bengaluru (37 salaries)
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₹7.8 L/yr - ₹22.5 L/yr

1 - 8 years exp. · Bangalore / Bengaluru (37 salaries)
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₹2 L/yr - ₹5 L/yr

1 - 6 years exp. · Bangalore / Bengaluru (31 salaries)
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₹2.3 L/yr - ₹5.8 L/yr

0 - 4 years exp. · Bangalore / Bengaluru (545 salaries)
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₹1.8 L/yr - ₹5.3 L/yr

1 - 16 years exp. · Bangalore / Bengaluru (159 salaries)
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₹5.4 L/yr - ₹17 L/yr

1 - 11 years exp. · Bangalore / Bengaluru (149 salaries)
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₹1.7 L/yr - ₹8 L/yr

Last Updated: 20 Dec, 2024

Salary related reviews for Firstsource Solutions

3.0

Rated by 63 employees for salary & benefits

Full Time

 · 

Customer Success, Service & Operations Department

2.0
  •  posted on 26 Jun 2024

1.0
 for  Salary and Benefits

Likes

There isn't much.

Dislikes

Unless you get into sky process, please don't opt unless you're a fresher. Firstly the pay is less than market value and they will keep changing your process as per their requirements. While the changes they do not consider any incentives amount and pay you less than the previous process! Too much politics in a few processes, how hard you work doesn't make any difference.

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Customer Success, Service & Operations Department

1.0
  •  posted on 08 May 2021

1.0
 for  Salary and Benefits

Likes

Worst company in bpo sector, less salay if u have exp they won't consider, worst management,

Dislikes

Enire things no support, no job security ,less salary, worst management, don't choose this company u won't get any experience and letter after competition of notice period please don't attend the interview Hr department is waste if we went for any help they won't give value to the employees.

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Sky Department

3.0
  •  posted on 13 Jun 2020

3.0
 for  Salary and Benefits

Likes

The best part about working in Firstsource is the people.

Dislikes

It was a very good experience until the pandemic came up and the company couldn't pay the salary to the employees and changing the process without no good selective system and had to resign due to that and they could not pay the incentives since January and which is a very bad thing from such a big company!

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customer service Department

1.0
  •  posted on 13 Jun 2018

1.0
 for  Salary and Benefits

Likes

my teammates and other few were very freindly.. incentives and other pays are good, if money is what you are looking for , its the right place, but policies often change so does the incentives,,..

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Dislikes

Job security, pay varies, when comes to basic pay, the worst in the industry,. they pay the lowest because incentives but all dont get the same opportunity to earn incentives, transport and canteen facilities are terrible.. if career is your priority, then dont ever go there, if you are smart and if you only want money, then thats the place !! if you are quitting, HR team will never bother to retain because everyday they keep hiring!! one way transport and thr transportation deduction on salary are high!!

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Call center - AGL process Department

4.0
  •  posted on 24 Oct 2018

5.0
 for  Salary and Benefits

Likes

...ot listen to you, no matter what the situation is, when it comes for sick leave. Exit process is complicated and you have to pay them instead of getting your fnf amount. My experience was good as I made some nice friends who all have quit the org along with me

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Dislikes

I dislike almost everything. Its not a good org to build your future

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Firstsource Solutions Salary FAQs

How much does Firstsource Solutions pay per year?
The average Firstsource Solutions salary ranges from approximately ₹0.2 Lakh to ₹2 Lakhs per year for a BMS Operator and ₹43 Lakhs to ₹71.4 Lakhs per year for a Vice President. Salary estimates are based on 372 Firstsource Solutions salaries received from various employees of Firstsource Solutions. Firstsource Solutions employees rate the overall salary and benefits package 3.0/5 stars.
What is the highest salary in Firstsource Solutions?
The highest-paying job at Firstsource Solutions is a Vice President with a salary of ₹43 Lakhs to ₹71.4 Lakhs per year. The top 10% of employees earn more than ₹7.50 lakhs per year. The top 1% earn more than a whopping ₹29.53 lakhs per year.
What is the minimum salary in Firstsource Solutions?
Minimum salary at Firstsource Solutions depends on the role you are applying for. For Customer Service Associate the minimum salary is ₹1 Lakh to ₹5 Lakhs per year, and for Associate the minimum salary is ₹1.4 Lakh to ₹5.3 Lakhs per year and so on.
What is the salary package for freshers in Firstsource Solutions?
The average salary at Firstsource Solutions for freshers varies from ₹0.6 Lakh to ₹5 Lakhs per year for Call Center Executive and ₹8 Lakhs to ₹13 Lakhs per year for Management Trainee.
What is the notice period for Customer Service Associate at Firstsource Solutions in Bangalore / Bengaluru?
According to AmbitionBox, 50% of the Firstsource Solutions Customer Service Associates in Bangalore / Bengaluru reported a notice period of 15 days or less, 29% reported a notice period of 1 Month and the remaining reported other notice period durations. This is based on 160 responses on AmbitionBox in last 2 years.

Tell us how to improve this page.

Average annual salary for Customer Service Associate in Firstsource Solutions , Bangalore / Bengaluru is INRunlock blur . Salary estimates are based on 372 Firstsource Solutions latest salaries received from various employees of Firstsource Solutions.

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