Ecom Express Senior Customer Service Executive Salaries by 20+ Employees (Updated 2025)

1 - 14 years exp.

₹3.3 Lakhs - ₹5.1 Lakhs

Salary of majority employees

9% more than the average Senior Customer Service Executive Salary in Logistics Companies for 1 - 14 years of experience

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Salaries in different departments

Customer Success, Service & Operations Senior Customer Service Executive Salary 2 - 14 years exp. (9 salaries)	₹3.3 L/yr - ₹5.1 L/yr
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Procurement & Supply Chain Senior Customer Service Executive Salary 1 - 11 years exp. (9 salaries)	₹3.6 L/yr - ₹4.3 L/yr

Last Updated: 7 Jan 2025

Companies similar to Ecom Express for Senior Customer Service Executive

Company name	Avg Annual Salary	Open Jobs
Delhivery Senior Customer Service Executive Salary 2 - 4 years exp. (3 salaries)	₹3.8 L/yr - ₹5.3 L/yr 25% more
Blue Dart Express Senior Customer Service Executive Salary 5 - 16 years exp. (38 salaries)	₹3.4 L/yr - ₹8 L/yr 54% more
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DTDC Express Senior Customer Service Executive Salary 7 - 11 years exp. (6 salaries)	₹1.5 L/yr - ₹2.5 L/yr 54% less
GATI-KWE Senior Customer Service Executive Salary 2 - 9 years exp. (11 salaries)	₹2 L/yr - ₹3.2 L/yr 29% less
XpressBees Senior Customer Service Executive Salary 0 - 11 years exp. (12 salaries)	₹2.2 L/yr - ₹5.6 L/yr 7% more
FedEx Express Senior Customer Service Executive Salary 2 - 7 years exp. (11 salaries)	₹2.5 L/yr - ₹4.3 L/yr 26% less
DB Schenker Senior Customer Service Executive Salary 3 - 6 years exp. (7 salaries)	₹2.1 L/yr - ₹7 L/yr 26% more
Expeditors International Senior Customer Service Executive Salary 7 - 16 years exp. (7 salaries)	₹4.8 L/yr - ₹7.5 L/yr 69% more
DHL Express Senior Customer Service Executive Salary 7 - 12 years exp. (7 salaries)	₹4.6 L/yr - ₹9 L/yr 58% more
DHL Global Forwarding Senior Customer Service Executive Salary 5 - 8 years exp. (7 salaries)	₹0.6 L/yr - ₹4.7 L/yr 37% less
Maersk Senior Customer Service Executive Salary 4 - 15 years exp. (5 salaries)	₹3.5 L/yr - ₹5.7 L/yr 21% more
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Agility Senior Customer Service Executive Salary 3 - 8 years exp. (5 salaries)	₹2.9 L/yr - ₹5.6 L/yr 12% more
Yusen Logistics Senior Customer Service Executive Salary 4 - 8 years exp. (5 salaries)	₹2.8 L/yr - ₹6.3 L/yr 9% more
Kuehne + Nagel Senior Customer Service Executive Salary 4 - 5 years exp. (4 salaries)	₹3.5 L/yr - ₹6 L/yr 16% more
Aramex Senior Customer Service Executive Salary 3 - 5 years exp. (4 salaries)	₹3.3 L/yr - ₹8.7 L/yr 23% more
DHL Supply Chain Senior Customer Service Executive Salary 6 - 16 years exp. (4 salaries)	₹4.7 L/yr - ₹5.2 L/yr 27% more
Trackon Courier Senior Customer Service Executive Salary 0 - 5 years exp. (3 salaries)	₹1.5 L/yr - ₹2 L/yr 59% less

Senior Customer Service Executive salary at Ecom Express ranges between ₹3.3 Lakhs to ₹5.1 Lakhs per year for employees with experience between 1 year to 14 years. Salary estimates are based on 20 latest salaries received from various employees of Ecom Express.

Experience wise Ecom Express Senior Customer Service Executive salaries

Last Updated: 7 Jan 2025

Experience	Avg Annual Salary
1 year (AmbitionBox Estimate)	₹1.5 L/yr - ₹4.1 L/yr
2 years (AmbitionBox Estimate)	₹1.5 L/yr - ₹4.8 L/yr
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3 years (AmbitionBox Estimate)	₹1.5 L/yr - ₹4 L/yr
4 years (AmbitionBox Estimate)	₹1.6 L/yr - ₹4 L/yr
5 years (AmbitionBox Estimate)	₹1.6 L/yr - ₹4.4 L/yr
6 years (AmbitionBox Estimate)	₹1.6 L/yr - ₹4.1 L/yr
7 years (3 salaries)	₹3.3 L/yr - ₹4.3 L/yr
8 years (AmbitionBox Estimate)	₹3.7 L/yr - ₹4.3 L/yr
9 years (AmbitionBox Estimate)	₹4 L/yr - ₹7.3 L/yr
10 years (AmbitionBox Estimate)	₹1.6 L/yr - ₹5 L/yr
11 years (AmbitionBox Estimate)	₹3.6 L/yr - ₹7.4 L/yr
12 years (AmbitionBox Estimate)	₹1.7 L/yr - ₹5.1 L/yr
13 years (AmbitionBox Estimate)	₹4.2 L/yr - ₹7.5 L/yr
14 years (AmbitionBox Estimate)	₹4.2 L/yr - ₹7.6 L/yr

View all

Similar Designation salaries in Ecom Express

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Customer Care Executive Salary

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Customer Support Executive Salary

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Customer Service Associate Salary

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₹2.15 L/yr - ₹3.6 L/yr

Customer Service Officer Salary

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₹2.2 L/yr - ₹2.8 L/yr

Customer Service Representative Salary

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₹1.6 L/yr - ₹2.1 L/yr

Customer Service Manager Salary

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₹3.2 L/yr - ₹12.05 L/yr

Telecalling Executive Salary

(AmbitionBox Estimate)

₹0.1 L/yr - ₹0.1 L/yr

Sales Executive Salary

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Top skills at Ecom Express for Senior Customer Service Executive

Problem Solving Cluster Operations Supply Chain Operations Logistics Management Logistics Management Customer Service customer care Client Servicing Supply Chain Operations Communication Skills Customer Service

Salary related reviews for Ecom Express

3.5

Rated by 11 employees for salary & benefits

Customer Service Associate in Gorantla

Full Time

Other Department

4.0

• posted on 07 Dec 2022

2.0

for Salary and Benefits

Likes

i would like to inform about Ecom express salary is very low but insentives good . NO growth to this job , No work life balance. team support is good.

Promotions - Good

+1 more

Dislikes

highly work presser on head officers , no timings , no holidays , unlimited working hovers.

Salary - Poor

+1 more

Senior Associate in Vijayawada

Full Time

Engineering - Software & QA Department

4.0

• posted on 30 Dec 2020

3.0

for Salary and Benefits

Likes

Good work environment but culture is not good.not proper time maintenance company and salary is not pay current time very late cuttings

Skill development - Good

Dislikes

There is a lot of politics and management is doesn't clear salary problems

HUB Incharge in Panipat

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 01 Jan 2025

3.0

for Salary and Benefits

Likes

without any reason they deduct the salary of the delivery boys and after sending the mail it is found out that it was deducted by mistake from finance team and they get it refunded and this is their process every month.

Dislikes

Well, there is nothing good in the culture here

Skill development - Poor

+5 more

HUB Supervisor in Mumbai

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 31 Dec 2024

2.0

for Salary and Benefits

Likes

Salary comes on time last day of month.

Dislikes

...Old people are saved as working for 5+ years. No promotion around 2℅ increment . If any theft occurs ur salary we will make sure it deducts from it. Meaningless and pointless meetings are taken after our Duty bother us for 3 to 4 hours. Will change shifts for no reason. Every 6 months need to find job. Being targetted as above for leaving premises.

Salary - Poor

+6 more

Supervisor in Lucknow

Full Time

Customer Success, Service & Operations Department

4.0

• posted on 16 Dec 2024

3.0

for Salary and Benefits

Likes

It was good to work in E-Com Express because the salary used to come on time and also the timing of everything was right.

Job security - Good

Dislikes

The biggest issue here was regarding promotion and transfer. Those who do not have connections at the top, nothing happens to them, they just stay at one place.

Skill development - Poor

+3 more

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Salary Discussions, Hike & Promotions

1w (edited)

an associate vice president

Offer Accepted

I was getting 15.2 LPA in my previous org and now i am being offered 29.5 LPA but the designation is 1 position lower than what i was in my previous org. Should i go ahead with the offer or still negotiate on designation. Protip : i was laid off in my previous org.

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Ecom Express Senior Customer Service Executive Salary FAQs

What is the salary of Senior Customer Service Executive at Ecom Express?

Senior Customer Service Executive salary at Ecom Express in India ranges between ₹3.3 Lakhs to ₹5.1 Lakhs for experience between 1 years to 14 years. According to our estimates it is 9% more than the average Senior Customer Service Executive Salary in India. Salary estimates are based on 20 latest salaries received from various employees of Ecom Express India.

How does the salary of a Senior Customer Service Executive at Ecom Express India compare with the average salary range for this job?

The average salary of a Senior Customer Service Executive at Ecom Express is 9% more than the average salary of a Senior Customer Service Executive in India. To know exact salary insights, login to view.

What are the top skills required to work as a Senior Customer Service Executive at Ecom Express?

Problem Solving, Cluster Operations, Supply Chain Operations, Logistics Management and Logistics Management are some of the popular skills required to work as a Senior Customer Service Executive at Ecom Express India.

Which similar companies are paying more than Ecom Express to a Senior Customer Service Executive in India?

Expeditors International Senior Customer Service Executive Salary - ₹4.8 Lakhs to ₹7.5 Lakhs per year
DHL Express Senior Customer Service Executive Salary - ₹4.6 Lakhs to ₹9.0 Lakhs per year
Blue Dart Express Senior Customer Service Executive Salary - ₹3.4 Lakhs to ₹8.0 Lakhs per year
DHL Supply Chain Senior Customer Service Executive Salary - ₹4.7 Lakhs to ₹5.2 Lakhs per year
DB Schenker Senior Customer Service Executive Salary - ₹2.1 Lakhs to ₹7.0 Lakhs per year

What is the salary of a Senior Customer Service Executive in companies similar to Ecom Express in India?

Delhivery Senior Customer Service Executive Salary - ₹3.8 Lakhs to ₹5.3 Lakhs per year
Aramex Senior Customer Service Executive Salary - ₹3.3 Lakhs to ₹8.7 Lakhs per year
Maersk Senior Customer Service Executive Salary - ₹3.5 Lakhs to ₹5.7 Lakhs per year
Kuehne + Nagel Senior Customer Service Executive Salary - ₹3.5 Lakhs to ₹6.0 Lakhs per year
Agility Senior Customer Service Executive Salary - ₹2.9 Lakhs to ₹5.6 Lakhs per year

What is the estimated take home salary of a Senior Customer Service Executive at Ecom Express in India?

The estimated take-home salary of a Senior Customer Service Executive at Ecom Express ranges between ₹29,437 per month to ₹30,810 per month in India. The take-home salary calculation is based on the average Ecom Express Senior Customer Service Executive salary in India which ranges between ₹3.3 Lakhs to ₹5.1 Lakhs per year for employees with experience between 1 years to 14 years. Check how did we calculate take home salary?

What is the notice period for Senior Customer Service Executive at Ecom Express?

According to AmbitionBox, 92% of the Ecom Express Senior Customer Service Executives reported a notice period of 1 Month, 8% reported a notice period of 15 days or less.This is based on 12 responses on AmbitionBox in last 2 years.

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Ecom Express Senior Customer Service Executive Salaries

Ecom Express Senior Customer Service Executive salary in India ranges between ₹3.3 Lakhs to ₹5.1 Lakhs with an average annual salary of ₹. Salary estimates are based on 20 Ecom Express latest salaries received from various employees of Ecom Express.