Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by Ecom Express Team. If you also belong to the team, you can get access from here

Ecom Express Verified Tick

Compare button icon Compare button icon Compare
3.9

based on 3.6k Reviews

filter salariesFilter salaries by

Ecom Express Senior Customer Service Executive salaries in Kolkata

Annual salary range
8 - 11 years exp.
₹3.6 Lakhs - ₹4 Lakhs
Low Confidence
info icon
Low confidence means that this average salary is based on data that was reported by very few people.
Salary of majority employees
unlock blur
unlock blur

10% more than the average Senior Customer Service Executive Salary in Logistics Companies for 8 - 11 years of experience

Interested in this particular role?

Last Updated: 15 Mar 2023

Companies similar to Ecom Express for Senior Customer Service Executive in Kolkata

Logo
Ecom Express Senior Customer Service Executive Salary

8 - 11 years exp. (3 salaries)

unlock blur

₹3.6 L/yr - ₹4 L/yr

vs
Company name Avg Annual Salary Open Jobs
unlock blur

₹0.9 L/yr - ₹5 L/yr

arrow icon 18% less
unlock blur

₹1 L/yr - ₹5 L/yr

arrow icon 12% less
unlock blur

₹1.1 L/yr - ₹3.4 L/yr

arrow icon 34% less
Logo
unlock blur

₹1.5 L/yr - ₹3.8 L/yr

arrow icon 12% less
unlock blur

₹1.7 L/yr - ₹3 L/yr

arrow icon 33% less
Senior Customer Service Executive salary at Ecom Express ranges between ₹3.6 Lakhs to ₹4 Lakhs per year for employees with experience between 8 years to 11 years. Salary estimates are based on 3 latest salaries received from various employees of Ecom Express.

Latest annual salaries shared by Ecom Express Senior Customer Service Executive in Kolkata

1y ago
avg blur mobile
8 years exp.
1y ago
avg blur mobile
9 years exp.
1y ago
avg blur mobile
11 years exp.

Experience wise Ecom Express Senior Customer Service Executive salaries in Kolkata

Last Updated: 15 Mar 2023

Experience Avg Annual Salary
8 years (AmbitionBox Estimate)

unlock blur

₹3.7 L/yr - ₹6.7 L/yr
9 years (AmbitionBox Estimate)

unlock blur

₹1.5 L/yr - ₹4 L/yr
10 years (AmbitionBox Estimate)

unlock blur

₹3.4 L/yr - ₹4.4 L/yr
11 years (AmbitionBox Estimate)

unlock blur

₹3.6 L/yr - ₹6.9 L/yr

Similar Designation salaries in Ecom Express

unlock blur
₹1.5 L/yr - ₹3.3 L/yr
unlock blur
₹1.3 L/yr - ₹2.42 L/yr

Top skills at Ecom Express for Senior Customer Service Executive

Problem Solving Cluster Operations Supply Chain Operations Logistics Management Logistics Management Customer Service customer care Client Servicing Supply Chain Operations Communication Skills Customer Service

Salary related reviews for Ecom Express

4.0

Rated by 1 employees for salary & benefits

Full Time

 · 

Other Department

4.0
  •  posted on 07 Dec 2022

2.0
 for  Salary and Benefits

Likes

i would like to inform about Ecom express salary is very low but insentives good . NO growth to this job , No work life balance. team support is good.

read more

Dislikes

highly work presser on head officers , no timings , no holidays , unlimited working hovers.

Full Time

 · 

Engineering - Software & QA Department

4.0
  •  posted on 30 Dec 2020

3.0
 for  Salary and Benefits

Likes

Good work environment but culture is not good.not proper time maintenance company and salary is not pay current time very late cuttings

read more

Dislikes

There is a lot of politics and management is doesn't clear salary problems

read more

Full Time

 · 

Customer Success, Service & Operations Department

2.0
  •  posted on 01 Jan 2025

3.0
 for  Salary and Benefits

Likes

without any reason they deduct the salary of the delivery boys and after sending the mail it is found out that it was deducted by mistake from finance team and they get it refunded and this is their process every month.

read more

Dislikes

Well, there is nothing good in the culture here

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 31 Dec 2024

2.0
 for  Salary and Benefits

Likes

Salary comes on time last day of month.

Dislikes

...Old people are saved as working for 5+ years. No promotion around 2℅ increment . If any theft occurs ur salary we will make sure it deducts from it. Meaningless and pointless meetings are taken after our Duty bother us for 3 to 4 hours. Will change shifts for no reason. Every 6 months need to find job. Being targetted as above for leaving premises.

read more

Full Time

 · 

Customer Success, Service & Operations Department

4.0
  •  posted on 16 Dec 2024

3.0
 for  Salary and Benefits

Likes

It was good to work in E-Com Express because the salary used to come on time and also the timing of everything was right.

read more

Dislikes

The biggest issue here was regarding promotion and transfer. Those who do not have connections at the top, nothing happens to them, they just stay at one place.

read more
see more salary related reviews

Discover interview dos and don'ts from real experiences

Ecom Express Senior Customer Service Executive Salary FAQs

What is the notice period for Senior Customer Service Executive at Ecom Express in Kolkata?
According to AmbitionBox, 100% of the Ecom Express Senior Customer Service Executives in Kolkata reported a notice period of 1 Month.This is based on 1 response on AmbitionBox in last 2 years.

Tell us how to improve this page.

Ecom Express Senior Customer Service Executive salary in Kolkata ranges between ₹3.6 Lakhs to ₹4 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 3 Ecom Express latest salaries received from various employees of Ecom Express.