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Ecom Express Customer Service Executive salaries in Kolkata

Annual salary range
1 - 7 years exp.
₹1.7 Lakh - ₹3.3 Lakhs
Avg. annual salary
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Monthly In-hand Salary

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9% less than the average Customer Service Executive Salary in Logistics Companies for 1 - 7 years of experience

Interested in this particular role? 1 job opening

Salaries in different departments

Customer Success, Service & Operations
Customer Service Executive Salary
1 - 7 years exp. (4 salaries)
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₹2.3 L/yr - ₹3.3 L/yr

Administration & Facilities
Customer Service Executive Salary
4 years exp. (AmbitionBox Estimate)
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₹1.7 L/yr - ₹2.7 L/yr

Last Updated: 14 Nov 2024

Companies similar to Ecom Express for Customer Service Executive in Kolkata

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Ecom Express Customer Service Executive Salary

1 - 7 years exp. (6 salaries)

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₹1.7 L/yr - ₹3.3 L/yr

vs
Company name Avg Annual Salary Open Jobs
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₹1.2 L/yr - ₹2.6 L/yr

arrow icon 27% less
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₹1.8 L/yr - ₹3.5 L/yr

arrow icon 17% more
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₹2.1 L/yr - ₹4.4 L/yr

arrow icon 40% more
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₹1.2 L/yr - ₹3.4 L/yr

arrow icon 4% more
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₹1 L/yr - ₹6.4 L/yr

arrow icon 3% more
21 job openings
Customer Service Executive salary at Ecom Express ranges between ₹1.7 Lakh to ₹3.3 Lakhs per year for employees with experience between 1 year to 7 years. Salary estimates are based on 6 latest salaries received from various employees of Ecom Express.

Latest annual salaries shared by Ecom Express Customer Service Executive in Kolkata

4mo ago
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1 year exp.
11mo ago
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4 years exp.

Experience wise Ecom Express Customer Service Executive salaries in Kolkata

Last Updated: 14 Nov 2024

Experience Avg Annual Salary
1 year (AmbitionBox Estimate)

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₹2.3 L/yr - ₹2.9 L/yr
2 years (AmbitionBox Estimate)

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₹2.3 L/yr - ₹3 L/yr
3 years (AmbitionBox Estimate)

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₹2.4 L/yr - ₹3 L/yr
4 years (AmbitionBox Estimate)

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₹2.4 L/yr - ₹3.1 L/yr
5 years (AmbitionBox Estimate)

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₹2.5 L/yr - ₹3.1 L/yr
View all

Similar Designation salaries in Ecom Express

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₹3.6 L/yr - ₹3.95 L/yr

Top skills at Ecom Express for Customer Service Executive

Customer Service Customer Satisfaction MIS Preparation customer care Key Account Management Customer Relationship customer support Courier cse csr Customer Retention Customer Service Operations Client Relationship Management Key Accounts English

Salary related reviews for Ecom Express

2.0

Rated by 3 employees for salary & benefits

Full Time

 · 

Other Department

2.0
  •  posted on 07 Mar 2025

2.0
 for  Salary and Benefits

Likes

Junior level is good, it is fun to work with them. He understands that coordinators do the place in Ecom Express

Dislikes

Top management listens to people who used to give floor news to others, even if someone was right, he would prove the right to be wrong No, there is promotion at the right time and do not make an increase, if you talk to HR, then talk to your manager, the manager does not answer any answer, then puts it in the PIP

read more
  • Salary - Poor
  • +2 more

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 07 Feb 2025

1.0
 for  Salary and Benefits

Likes

On time salary

Dislikes

Very low salary for DCM staff, iam working in 10 years but take home salary 23000 /- only. .. Note. My emp code is 23141 Hr removed the system without priyor information... HO pls consider about that

read more
  • Salary - Bad
  • +3 more

Full Time

 · 

Other Department

4.0
  •  posted on 07 Dec 2022

2.0
 for  Salary and Benefits

Likes

i would like to inform about Ecom express salary is very low but insentives good . NO growth to this job , No work life balance. team support is good.

read more
  • Promotions - Good
  • +1 more

Dislikes

highly work presser on head officers , no timings , no holidays , unlimited working hovers.

  • Salary - Poor
  • +1 more

Full Time

 · 

Engineering - Software & QA Department

4.0
  •  posted on 30 Dec 2020

3.0
 for  Salary and Benefits

Likes

Good work environment but culture is not good.not proper time maintenance company and salary is not pay current time very late cuttings

read more
  • Skill development - Good

Dislikes

There is a lot of politics and management is doesn't clear salary problems

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Full Time

 · 

Customer Success, Service & Operations Department

2.0
  •  posted on 01 Jan 2025

3.0
 for  Salary and Benefits

Likes

without any reason they deduct the salary of the delivery boys and after sending the mail it is found out that it was deducted by mistake from finance team and they get it refunded and this is their process every month.

read more

Dislikes

Well, there is nothing good in the culture here

  • Skill development - Poor
  • +5 more
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Ecom Express Customer Service Executive Salary FAQs

What is the salary of Customer Service Executive at Ecom Express in Kolkata?
The average salary of a Customer Service Executive at Ecom Express in Kolkata typically ranges from ₹1.7 Lakhs to ₹3.3 Lakhs per year, depending on experience (from 1 year to 7 years).

The top 10% of Customer Service Executive in Kolkata at Ecom Express earn more than ₹3.2 Lakhs per year, and the top 1% earn over ₹3.3 Lakhs per year. Customer Service Executive Salaries at Ecom Express can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 6 Ecom Express employees in India.
What is the estimated take home salary of a Customer Service Executive at Ecom Express in Kolkata?
The estimated take-home salary of a Customer Service Executive at Ecom Express in Kolkata typically ranges from ₹18,990 to ₹20,668 per month. This is based on the average salary range of ₹1.7 Lakhs to ₹3.3 Lakhs per year for employees with experience ranging from 1 year to 7 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 6 salaries received from various employees of Ecom Express. Check how we calculate in-hand salary with our in-hand salary calculator.
What are the key skills required to be a Customer Service Executive at Ecom Express in Kolkata?
To be a Customer Service Executive at Ecom Express in Kolkata, the key skills required include:

  • - Customer Service
  • - Customer Satisfaction
  • - MIS Preparation
  • - customer care
  • - Key Account Management

These skills are highly valued at Ecom Express and are crucial for successful performance in a Software Engineering role.
Which companies offer higher salaries than Ecom Express for Customer Service Executive in India?
Blue Dart Express ₹2.1 Lakhs to ₹4.4 Lakhs per year
FedEx Express ₹1.8 Lakhs to ₹3.5 Lakhs per year
Velex Logistics ₹1.2 Lakhs to ₹3.4 Lakhs per year
Teleperformance ₹1.0 Lakhs to ₹6.4 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Ecom Express, depending on the role and experience level.
What is the salary of a Customer Service Executive in companies similar to Ecom Express in Kolkata?
The salary of a Customer Service Executive at companies similar to Ecom Express in Kolkata varies, depending on the role, experience, and company size. Here are the typical salary ranges:

DTDC Express ₹1.2 Lakhs to ₹2.6 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.
How the salary growth look like for a Customer Service Executive at Ecom Express in Kolkata?
The salary growth for a Customer Service Executive at Ecom Express in Kolkata depends on factors such as experience, performance, and promotions. On average, a Customer Service Executive in Kolkata can expect the following growth trajectory at Ecom Express:

Experience Average Salary Range
1 year ₹2.3 Lakhs to ₹2.9 Lakhs per year
2 years ₹2.3 Lakhs to ₹3.0 Lakhs per year
3 years ₹2.4 Lakhs to ₹3.0 Lakhs per year
4 years ₹2.4 Lakhs to ₹3.1 Lakhs per year
and so on.

Tell us how to improve this page.

Ecom Express Customer Service Executive salary in Kolkata ranges between ₹1.7 Lakh to ₹3.3 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 6 Ecom Express latest salaries received from various employees of Ecom Express.