Ecom Express Customer Support Executive Salaries by 7 Employees (Updated 2025)

0 - 6 years exp.

₹2.8 Lakhs - ₹3.8 Lakhs

Low Confidence

Salary of majority employees

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8% more than the average Customer Support Executive Salary in Logistics Companies for 0 - 6 years of experience

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Last Updated: 22 Feb 2025

Companies similar to Ecom Express for Customer Support Executive

Company name	Avg Annual Salary	Open Jobs
Blue Dart Express Customer Support Executive Salary 0 - 8 years exp. (33 salaries)	Unlock ₹1.1 L/yr - ₹4.9 L/yr 2% less
DTDC Express Customer Support Executive Salary 0 - 5 years exp. (53 salaries)	Unlock ₹1.3 L/yr - ₹3.5 L/yr 22% less
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GATI-KWE Customer Support Executive Salary 0 - 5 years exp. (10 salaries)	Unlock ₹1 L/yr - ₹3.3 L/yr 25% less
Shadowfax Technologies Customer Support Executive Salary 0 - 4 years exp. (40 salaries)	Unlock ₹1.7 L/yr - ₹3.2 L/yr 24% less	1 job opening
XpressBees Customer Support Executive Salary 0 - 6 years exp. (9 salaries)	Unlock ₹1.8 L/yr - ₹2.8 L/yr 14% less
FedEx Express Customer Support Executive Salary 0 - 7 years exp. (25 salaries)	Unlock ₹2 L/yr - ₹3.5 L/yr 12% less
DHL Express Customer Support Executive Salary 2 - 10 years exp. (14 salaries)	Unlock ₹3.5 L/yr - ₹5.8 L/yr 60% more
Expeditors International Customer Support Executive Salary 4 - 16 years exp. (5 salaries)	Unlock ₹2 L/yr - ₹3.2 L/yr 12% less
DHL Supply Chain Customer Support Executive Salary 4 - 9 years exp. (5 salaries)	Unlock ₹2.4 L/yr - ₹4 L/yr 14% more
DB Schenker Customer Support Executive Salary 1 - 9 years exp. (4 salaries)	Unlock ₹5 L/yr - ₹6.3 L/yr 90% more
Maersk Customer Support Executive Salary 2 - 10 years exp. (4 salaries)	Unlock ₹3.1 L/yr - ₹7 L/yr 84% more
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Agility Customer Support Executive Salary 3 - 12 years exp. (4 salaries)	Unlock ₹2.5 L/yr - ₹6.5 L/yr 55% more
TNT Express Customer Support Executive Salary 4 - 12 years exp. (4 salaries)	Unlock ₹3.9 L/yr - ₹8.5 L/yr 46% more
DHL Global Forwarding Customer Support Executive Salary 4 - 6 years exp. (3 salaries)	Unlock ₹4.5 L/yr - ₹6 L/yr 64% more

Customer Support Executive salary at Ecom Express ranges between ₹2.8 Lakhs to ₹3.8 Lakhs per year for employees with less than 1 year of experience to 6 years. Salary estimates are based on 7 latest salaries received from various employees of Ecom Express.

Experience wise Ecom Express Customer Support Executive salaries

Last Updated: 22 Feb 2025

Experience	Avg Annual Salary
Fresher (AmbitionBox Estimate)	Unlock ₹2.8 L/yr - ₹5.3 L/yr
1 year (AmbitionBox Estimate)	Unlock ₹1.2 L/yr - ₹3 L/yr
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2 years (AmbitionBox Estimate)	Unlock ₹2.7 L/yr - ₹3.5 L/yr
3 years (3 salaries)	Unlock ₹3 L/yr - ₹3.8 L/yr
4 years (AmbitionBox Estimate)	Unlock ₹2.7 L/yr - ₹3.5 L/yr
5 years (AmbitionBox Estimate)	Unlock ₹2.8 L/yr - ₹3.5 L/yr
6 years (AmbitionBox Estimate)	Unlock ₹1.2 L/yr - ₹3.6 L/yr

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Top skills at Ecom Express for Customer Support Executive

Excel customer support Customer Service VLOOKUP HLOOKUP Problem Solving customer care Communication Skills Calling Operations MIS Reporting cse Client Relationship Issue resolution Advanced Excel

Salary related reviews for Ecom Express

3.7

Rated by 5 employees for salary & benefits

Customer Service Associate in Gorantla

Full Time

Other Department

4.0

• posted on 07 Dec 2022

2.0

for Salary and Benefits

Likes

i would like to inform about Ecom express salary is very low but insentives good . NO growth to this job , No work life balance. team support is good.

Promotions - Good

+1 more

Dislikes

highly work presser on head officers , no timings , no holidays , unlimited working hovers.

Salary - Poor

+1 more

Senior Associate in Vijayawada

Full Time

Engineering - Software & QA Department

4.0

• posted on 30 Dec 2020

3.0

for Salary and Benefits

Likes

Good work environment but culture is not good.not proper time maintenance company and salary is not pay current time very late cuttings

Skill development - Good

Dislikes

There is a lot of politics and management is doesn't clear salary problems

HUB Incharge in Panipat

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 01 Jan 2025

3.0

for Salary and Benefits

Likes

without any reason they deduct the salary of the delivery boys and after sending the mail it is found out that it was deducted by mistake from finance team and they get it refunded and this is their process every month.

Dislikes

Well, there is nothing good in the culture here

Skill development - Poor

+5 more

HUB Supervisor in Mumbai

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 31 Dec 2024

2.0

for Salary and Benefits

Likes

Salary comes on time last day of month.

Dislikes

...Old people are saved as working for 5+ years. No promotion around 2℅ increment . If any theft occurs ur salary we will make sure it deducts from it. Meaningless and pointless meetings are taken after our Duty bother us for 3 to 4 hours. Will change shifts for no reason. Every 6 months need to find job. Being targetted as above for leaving premises.

Salary - Poor

+6 more

Supervisor in Lucknow

Full Time

Customer Success, Service & Operations Department

4.0

• posted on 16 Dec 2024

3.0

for Salary and Benefits

Likes

It was good to work in E-Com Express because the salary used to come on time and also the timing of everything was right.

Job security - Good

Dislikes

The biggest issue here was regarding promotion and transfer. Those who do not have connections at the top, nothing happens to them, they just stay at one place.

Skill development - Poor

+3 more

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2w (edited)

an associate vice president

Offer Accepted

I was getting 15.2 LPA in my previous org and now i am being offered 29.5 LPA but the designation is 1 position lower than what i was in my previous org. Should i go ahead with the offer or still negotiate on designation. Protip : i was laid off in... read more

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Ecom Express Customer Support Executive Salary FAQs

What is the salary of Customer Support Executive at Ecom Express?

Customer Support Executive salary at Ecom Express in India ranges between ₹2.8 Lakhs to ₹3.8 Lakhs for less than 1 year of experience to 6 years. According to our estimates it is 8% more than the average Customer Support Executive Salary in India. Salary estimates are based on 7 latest salaries received from various employees of Ecom Express India.

How does the salary of a Customer Support Executive at Ecom Express India compare with the average salary range for this job?

The average salary of a Customer Support Executive at Ecom Express is 8% more than the average salary of a Customer Support Executive in India. To know exact salary insights, login to view.

What are the top skills required to work as a Customer Support Executive at Ecom Express?

Excel, customer support, Customer Service, VLOOKUP and HLOOKUP are some of the popular skills required to work as a Customer Support Executive at Ecom Express India.

Which similar companies are paying more than Ecom Express to a Customer Support Executive in India?

DB Schenker Customer Support Executive Salary - ₹5.0 Lakhs to ₹6.3 Lakhs per year
Maersk Customer Support Executive Salary - ₹3.1 Lakhs to ₹7.0 Lakhs per year
DHL Global Forwarding Customer Support Executive Salary - ₹4.5 Lakhs to ₹6.0 Lakhs per year
DHL Express Customer Support Executive Salary - ₹3.5 Lakhs to ₹5.8 Lakhs per year
Agility Customer Support Executive Salary - ₹2.5 Lakhs to ₹6.5 Lakhs per year

What is the salary of a Customer Support Executive in companies similar to Ecom Express in India?

TNT Express Customer Support Executive Salary - ₹3.9 Lakhs to ₹8.5 Lakhs per year
DHL Supply Chain Customer Support Executive Salary - ₹2.4 Lakhs to ₹4.0 Lakhs per year
Blue Dart Express Customer Support Executive Salary - ₹1.1 Lakhs to ₹4.9 Lakhs per year
FedEx Express Customer Support Executive Salary - ₹2.0 Lakhs to ₹3.5 Lakhs per year
Expeditors International Customer Support Executive Salary - ₹2.0 Lakhs to ₹3.2 Lakhs per year

What is the estimated take home salary of a Customer Support Executive at Ecom Express in India?

The estimated take-home salary of a Customer Support Executive at Ecom Express ranges between ₹21,912 per month to ₹23,397 per month in India. The take-home salary calculation is based on the average Ecom Express Customer Support Executive salary in India which ranges between ₹2.8 Lakhs to ₹3.8 Lakhs per year for employees with less than 1 year of experience to 6 years. Check how did we calculate take home salary?

What is the notice period for Customer Support Executive at Ecom Express?

According to AmbitionBox, 57% of the Ecom Express Customer Support Executives reported a notice period of 15 days or less, 43% reported a notice period of 1 Month.This is based on 7 responses on AmbitionBox in last 2 years.

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Ecom Express Customer Support Executive Salaries

Ecom Express Customer Support Executive salary in India ranges between ₹2.8 Lakhs to ₹3.8 Lakhs with an average annual salary of ₹. Salary estimates are based on 7 Ecom Express latest salaries received from various employees of Ecom Express.