Ecom Express Customer Care Executive Salaries by 10+ Employees

2 - 7 years exp.

₹1.2 Lakh - ₹4 Lakhs

Salary of majority employees

7% less than the average Customer Care Executive Salary in Logistics Companies for 2 - 7 years of experience

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Salaries in different departments

Procurement & Supply Chain Customer Care Executive Salary 3 - 7 years exp. (4 salaries)	₹2.1 L/yr - ₹2.9 L/yr
Finance & Accounting Customer Care Executive Salary 4 - 5 years exp. (3 salaries)	₹2 L/yr - ₹2.6 L/yr
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Administration & Facilities Customer Care Executive Salary 5 years exp. (AmbitionBox Estimate)	₹2.2 L/yr - ₹4 L/yr
Customer Success, Service & Operations Customer Care Executive Salary 5 years exp. (AmbitionBox Estimate)	₹2.4 L/yr - ₹2.6 L/yr

Last Updated: 13 Mar 2023

Companies similar to Ecom Express for Customer Care Executive

Company name	Avg Annual Salary	Open Jobs
FedEx Express Customer Care Executive Salary 1 - 6 years exp. (86 salaries)	₹1.9 L/yr - ₹3.8 L/yr 12% more
DTDC Express Customer Care Executive Salary 0 - 7 years exp. (51 salaries)	₹1 L/yr - ₹3.1 L/yr 15% less
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Blue Dart Express Customer Care Executive Salary 0 - 10 years exp. (21 salaries)	₹2 L/yr - ₹4 L/yr 40% more
DHL Express Customer Care Executive Salary 0 - 12 years exp. (19 salaries)	₹2.7 L/yr - ₹9.5 L/yr 116% more
Delhivery Customer Care Executive Salary 1 - 6 years exp. (10 salaries)	₹3 L/yr - ₹4.6 L/yr 35% more
Trackon Courier Customer Care Executive Salary 1 - 6 years exp. (7 salaries)	₹1 L/yr - ₹2.2 L/yr 30% less
Aramex Customer Care Executive Salary 1 - 7 years exp. (6 salaries)	₹2.1 L/yr - ₹3.2 L/yr 9% more
VRL Logistics Customer Care Executive Salary 0 - 5 years exp. (5 salaries)	₹1.8 L/yr - ₹2.4 L/yr 14% less
Kuehne + Nagel Customer Care Executive Salary 3 - 15 years exp. (4 salaries)	₹4.2 L/yr - ₹14 L/yr 271% more
Yusen Logistics Customer Care Executive Salary 0 - 14 years exp. (4 salaries)	₹1.4 L/yr - ₹7 L/yr 64% more
DHL Supply Chain Customer Care Executive Salary 2 - 8 years exp. (4 salaries)	₹2.5 L/yr - ₹4.5 L/yr 46% more
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Bollore Customer Care Executive Salary 1 - 7 years exp. (3 salaries)	₹4 L/yr - ₹4.5 L/yr 74% more
TNT Express Customer Care Executive Salary 5 - 7 years exp. (3 salaries)	₹1.9 L/yr - ₹4.1 L/yr 29% more

Customer Care Executive salary at Ecom Express ranges between ₹1.2 Lakh to ₹4 Lakhs per year for employees with experience between 2 years to 7 years. Salary estimates are based on 15 latest salaries received from various employees of Ecom Express.

Experience wise Ecom Express Customer Care Executive salaries

Last Updated: 13 Mar 2023

Experience	Avg Annual Salary
2 years (AmbitionBox Estimate)	₹1.1 L/yr - ₹4.1 L/yr
3 years (3 salaries)	₹1.8 L/yr - ₹3.3 L/yr
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4 years (5 salaries)	₹2 L/yr - ₹3.5 L/yr
5 years (4 salaries)	₹2.2 L/yr - ₹4 L/yr
6 years (AmbitionBox Estimate)	₹1 L/yr - ₹2.9 L/yr
7 years (AmbitionBox Estimate)	₹2.5 L/yr - ₹4.7 L/yr

View all

Similar Designation salaries in Ecom Express

Customer Service Executive Salary

(52 salaries)

₹1.7 L/yr - ₹3.8 L/yr

Customer Support Executive Salary

(7 salaries)

₹2.75 L/yr - ₹3.8 L/yr

Sales Executive Salary

(6 salaries)

₹2 L/yr - ₹4.8 L/yr

Customer Service Officer Salary

(AmbitionBox Estimate)

₹2.2 L/yr - ₹2.8 L/yr

Senior Customer Service Executive Salary

(20 salaries)

₹3.25 L/yr - ₹5.1 L/yr

Customer Service Associate Salary

(7 salaries)

₹2.15 L/yr - ₹3.6 L/yr

Telecalling Executive Salary

(AmbitionBox Estimate)

₹0.1 L/yr - ₹0.1 L/yr

Customer Service Manager Salary

(6 salaries)

₹3.2 L/yr - ₹12.05 L/yr

Customer Support Associate Salary

(6 salaries)

₹2.1 L/yr - ₹3.25 L/yr

Customer Service Representative Salary

(AmbitionBox Estimate)

₹1.6 L/yr - ₹2.1 L/yr

Salary related reviews for Ecom Express

4.5

Rated by 7 employees for salary & benefits

Senior Associate in Gurgaon / Gurugram

Full Time

Other Department

2.0

• posted on 07 Mar 2025

2.0

for Salary and Benefits

Likes

Junior level is good, it is fun to work with them. He understands that coordinators do the place in Ecom Express

Dislikes

Top management listens to people who used to give floor news to others, even if someone was right, he would prove the right to be wrong No, there is promotion at the right time and do not make an increase, if you talk to HR, then talk to your manager, the manager does not answer any answer, then puts it in the PIP

Salary - Poor

+2 more

Branch Manager in Cheyyar

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 07 Feb 2025

1.0

for Salary and Benefits

Likes

On time salary

Dislikes

Very low salary for DCM staff, iam working in 10 years but take home salary 23000 /- only. .. Note. My emp code is 23141 Hr removed the system without priyor information... HO pls consider about that

Salary - Bad

+3 more

Customer Service Associate in Gorantla

Full Time

Other Department

4.0

• posted on 07 Dec 2022

2.0

for Salary and Benefits

Likes

i would like to inform about Ecom express salary is very low but insentives good . NO growth to this job , No work life balance. team support is good.

Promotions - Good

+1 more

Dislikes

highly work presser on head officers , no timings , no holidays , unlimited working hovers.

Salary - Poor

+1 more

Senior Associate in Vijayawada

Full Time

Engineering - Software & QA Department

4.0

• posted on 30 Dec 2020

3.0

for Salary and Benefits

Likes

Good work environment but culture is not good.not proper time maintenance company and salary is not pay current time very late cuttings

Skill development - Good

Dislikes

There is a lot of politics and management is doesn't clear salary problems

HUB Incharge in Panipat

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 01 Jan 2025

3.0

for Salary and Benefits

Likes

without any reason they deduct the salary of the delivery boys and after sending the mail it is found out that it was deducted by mistake from finance team and they get it refunded and this is their process every month.

Dislikes

Well, there is nothing good in the culture here

Skill development - Poor

+5 more

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a manager - business analyst

Shifting from Bangalore to Hyderabad

I’m working in Bangalore for last 9 years. Currently I got 2 offers. 1. CTS - Bangalore (CTC - 22.7 LPA) 2. Deloitte - Hyderabad (CTC - 24.2 LPA) Is it good move to shift to Hyderabad for Deloitte ? Is it ok to ask the HR if my base location can be changed to Bangalore ? Please share your thoughts

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Ecom Express Customer Care Executive Salary FAQs

What is the salary of Customer Care Executive at Ecom Express ?

The average salary of a Customer Care Executive at Ecom Express in India typically ranges from ₹1.2 Lakhs to ₹4.0 Lakhs per year, depending on experience (from 2 years to 7 years).

The top 10% of Customer Care Executive at Ecom Express earn more than ₹3.5 Lakhs per year, and the top 1% earn over ₹4.0 Lakhs per year. Customer Care Executive Salaries at Ecom Express can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 10+ Ecom Express employees in India.

What is the estimated take home salary of a Customer Care Executive at Ecom Express in India?

The estimated take-home salary of a Customer Care Executive at Ecom Express in India typically ranges from ₹16,648 to ₹18,358 per month. This is based on the average salary range of ₹1.2 Lakhs to ₹4.0 Lakhs per year for employees with experience ranging from 2 years to 7 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 10+ salaries received from various employees of Ecom Express. Check how we calculate in-hand salary with our in-hand salary calculator.

Which companies offer higher salaries than Ecom Express for Customer Care Executive in India?

Kuehne + Nagel	₹4.2 Lakhs to ₹14.0 Lakhs per year
DHL Express	₹2.7 Lakhs to ₹9.5 Lakhs per year
Bollore	₹4.0 Lakhs to ₹4.5 Lakhs per year
Yusen Logistics	₹1.4 Lakhs to ₹7.0 Lakhs per year
DHL Supply Chain	₹2.5 Lakhs to ₹4.5 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Ecom Express, depending on the role and experience level.

What is the salary of a Customer Care Executive in companies similar to Ecom Express in India?

The salary of a Customer Care Executive at companies similar to Ecom Express in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Blue Dart Express	₹2.0 Lakhs to ₹4.0 Lakhs per year
Delhivery	₹3.0 Lakhs to ₹4.6 Lakhs per year
TNT Express	₹1.9 Lakhs to ₹4.1 Lakhs per year
FedEx Express	₹1.9 Lakhs to ₹3.8 Lakhs per year
Aramex	₹2.1 Lakhs to ₹3.2 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Customer Care Executive at Ecom Express in India?

The salary growth for a Customer Care Executive at Ecom Express depends on factors such as experience, performance, and promotions. On average, a Customer Care Executive can expect the following growth trajectory at Ecom Express:

Experience	Average Salary Range
2 years	₹1.1 Lakhs to ₹4.1 Lakhs per year
3 years	₹1.8 Lakhs to ₹3.3 Lakhs per year
4 years	₹2.0 Lakhs to ₹3.5 Lakhs per year
5 years	₹2.2 Lakhs to ₹4.0 Lakhs per year

and so on.

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Ecom Express Customer Care Executive Salaries

Ecom Express Customer Care Executive salary in India ranges between ₹1.2 Lakh to ₹4 Lakhs with an average annual salary of ₹. Salary estimates are based on 15 Ecom Express latest salaries received from various employees of Ecom Express.